Business Central Partner

A Business Central Partner That Helps You Work Better, Not Just Change Systems

We help growing UK SMEs replace manual processes, disconnected systems and poor visibility with a better way of working in Business Central. We learn how your business works, challenge inefficient ways of working and configure Business Central around what your business needs next.

300+ ERP Implementations

97% Customer Retention Rate

Call Us: 01482 423190

info@thehbpgroup.co.uk

Get Started With A Discovery Call

In just 45 minutes, we'll assess your current systems and show how a modern ERP could improve your business.

THE PROBLEMS WE HELP SOLVE

Is Your Current System Making It Harder to Run Your Business?

You’re probably not considering Business Central because you simply want new software. Usually, something in the way your business works today is becoming harder, slower or more difficult to control.

Too Much Manual Work

Your team is rekeying information, updating spreadsheets and repeating routine tasks that take up valuable time and leave less time for more important work.

You Can’t See What’s Really Happening

Getting an accurate view of performance means pulling information from different places, waiting for reports or relying on spreadsheets.

Your Systems Don’t Work Together

Finance, sales, operations and other teams are working across disconnected systems, creating duplication and inconsistent information.

You’ve Outgrown Your Current ERP

Your existing system may still work, but workarounds, limitations and ageing technology are making it harder to run the business effectively.

Growth Is Exposing Weak Processes

Processes that worked when the business was smaller are becoming harder to manage as volumes, people and complexity increase.

Finance Is Spending Too Much Time on Admin

Your finance team is spending valuable time producing, checking and reconciling information instead of using it to help the business make better decisions.

What should you expect from a Business Central partner?

A Business Central partner should do more than configure software and move your data across.

They should understand how your business works today, identify where time and effort are being wasted, challenge processes that no longer make sense and help you design a better way of working.

So, what should a good Business Central delivery look like? ...

Understand your current processes

Before recommending a solution, your partner should understand how work actually gets done.

That means looking at the real processes your teams follow, the systems they rely on and the workarounds that have developed over time.

Identify inefficiencies

They should be able to spot where your business is losing time, effort or visibility.

Manual processing, duplicate data entry, bottlenecks and disconnected information should all be examined before the system is designed.

Challenge unnecessary ways of working

A good partner shouldn’t simply recreate every existing process.

If something is inefficient or unnecessarily complex, they should be willing to challenge it and explain what a better approach could look like.

Redesign the process

The conversation should move from “how do we do this today?” to “how should this work in future?”

That may mean removing steps, simplifying handovers, improving ownership or introducing automation where it adds value.

Configure Business Central around the better future state

Business Central should support the improved process — not dictate it.

Configuration comes after the thinking, so the system reflects a better way of working rather than simply digitising old problems.

Validate the Better Way of Working

Does this actually work for your people?

Before you go live, your Business Central partner should validate the new processes with the people who will use them day to day. Testing isn’t just about checking that the software works.

Outsourced-IT-Support-Engineer-Ryan-Rust

Why Businesses Choose The HBP Group As Their Business Central Partner

Choosing the right Business Central partner is about more than software knowledge. You need a team that understands Business Central, your processes and the wider Microsoft ecosystem - with the structure and accountability to deliver a successful project.

BC LP Grey ERP Stats

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Business Central Experience

Proven ERP and Business Central delivery experience across a wide range of industries, from first implementation to complex, multi-entity environments.

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Consultants Who Know The Business

Our consultants bring real-world finance, operations and process experience, not just technical configuration, so you get practical advice that works for your organisation.

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An Accountable Delivery Approach

A clear methodology with defined stages, responsibilities and checkpoints keep your project on track, reduces risk and ensures everyone knows what to expect.

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Proactive Support Beyond Go Live

We're here for the long term, with ongoing support, optimisation and access to a team that understands your system, so you can keep improving and get more from BC over time.

Supporting 650+ Businesses, With 300+ ERP Implementations Delivered

With more than 30 years’ experience and 300+ ERP implementations delivered, The HBP Group brings the knowledge, structure and resources needed to manage your Business Central project with confidence.

Our dedicated consultants combine real-world finance expertise with Microsoft technology knowledge, supporting your business from discovery and implementation through to training, go-live and continuous improvement. You gain a partner that understands the risks involved, knows how to keep complex projects moving and remains accountable long after the system is live.

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Not Quite Ready To Talk Yet? Get To Know The HBP Group First

If you’re still comparing Business Central partners, there’s no need to book a call before you’re ready.

Download The HBP Group brochure for a quick introduction to who we are, how we work and the wider expertise behind the business — so you can keep us in mind while you continue your research.

Download Our Brochure

Step 1: Stabilise

Build a dependable foundation

Before you can get more from Business Central, the fundamentals need to be right.

We focus on creating a stable environment with consistent processes, reliable information and fewer avoidable issues — giving your teams confidence that the system can support the work they need to do.

Where this takes you:
A dependable Business Central environment your people can trust.

Step 2: Adopt

Help your people use Business Central with confidence

A well-configured system only creates value if your people know how to use it effectively.

We help embed Business Central into everyday ways of working, giving users the support and knowledge they need to work consistently and reduce reliance on unnecessary workarounds.

Where this takes you:
More confident users, stronger adoption and more consistent ways of working.

Step 3: Enable

Keep improving how your business works

Once the system is stable and your teams are using it confidently, the focus moves to what comes next.

We help you identify opportunities to automate processes, introduce new functionality, improve reporting and make better use of Business Central as your business evolves.

Where this takes you:
More automation, better insight and a platform that keeps progressing with the business.

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What can you expect during the project?

A structured methodology should also give you clarity around your own involvement, how data and users are prepared, and how risk and disruption are managed along the way.

1. Discover & Plan

How much involvement will your team need?

A successful project needs input from the people who know your business best. We involve key stakeholders and process owners at the right points — during discovery, decision-making and validation — so you can contribute what matters without being pulled into every detail.

We also agree responsibilities, key decisions and project checkpoints early, so both teams know what they own and what happens next.

Clear involvement, without unnecessary disruption.

We make responsibilities and timings clear from the start, so your team knows when input is needed and can plan around it.

2. Build, Migrate & Train

How does data migration and training work?

We configure Business Central around the agreed design, then identify what data needs to move, clean and map it, and test the migration before go-live.

Your users are involved in testing and training too, so they can work through real scenarios, validate the new processes and build confidence.

Data migration and training are planned early, tested properly and not left until the end.

Prepared before go-live, not left until the end.

Data, testing and training are built into the project plan early so there are fewer surprises later.

3. Go Live & Improve

How is risk and disruption kept under control?

We plan the move to Business Central carefully, with agreed cutover steps, final checks, user readiness & clear responsibilities to reduce surprises.

Your team knows what is changing, what they need to do and where to go for support, helping keep disruption to day-to-day operations low.

The aim is a controlled go-live with fewer surprises, clear support and minimal disruption.

A controlled transition with support around launch.

Regular checkpoints, final validation and a clear cutover plan help keep the move to Business Central manageable.

Why Nene Park Trusted The HBP Group With Its Business Central Implementation

With multiple income streams, grant-funded projects and a broad network of cost centres, Nene Park Trust needed a partner that could understand how its organisation really worked—not simply configure a new system. Following a thorough review of its options, confidence in HBP’s knowledge of the Trust and ability to manage such a significant change helped tip the decision in favour of Business Central.

Read the full case study here.

The Challenge

Nene Park Trust manages a complex organisation with multiple income streams, grant-funded projects and a broad network of cost centres. Its previous finance system had become a bottleneck, with reporting heavily reliant on manual exports and Excel. Reports were slow to produce, difficult to rebuild and often undermined by inconsistent data and fragile workflows.

The Trust needed a more reliable way to produce management information, improve visibility across projects and departments, and support better strategic decision-making as the organisation continued to grow and diversify.

Why Nene Park Chose The HBP Group

Nene Park already had an existing relationship with The HBP Group through KCPOS and VisiTickets, which meant there was already an understanding of the organisation, its structure and its wider goals. After reviewing several finance system options, Business Central was selected because it could support the Trust’s reporting, cost-centre and operational requirements.

Just as importantly, the Trust had confidence in HBP’s ability to manage the change and deliver a system that reflected how the organisation actually worked. The solution was designed around granular cost-centre tracking, structured management reporting, self-serve access to data and cloud-based working.

Our Approach & The Results

The implementation focused on giving Nene Park a finance system that was more reliable, flexible and aligned to the organisation’s real structure. Business Central, supported by Jet reporting, gave the team more detailed reporting by cost centre, project, fund and team, while also modernising access to financial information.

Since go-live, the Trust has reported a significant improvement in both speed and confidence. Management accounts that previously took until week two or three of the month are now produced by day five, making the process around three times faster. Leadership has greater trust in the data, reporting is more useful, and the finance team is able to play a more strategic role across the organisation.

Nene Park Trust

3x Faster Financial Reporting

Business Central produced trusted management reports three times faster, with clearer visibility across projects, funds and cost centres.

“People are happier, the information is trusted, and we’re moving faster than ever before.”
Charles Benn, Business Partner

Shine Charity

20% Lower Costs

Shine streamlined manual finance processes, saved valuable time each week and reduced finance system costs by 20%.

“You absolutely went the extra mile. You understood our limitations and worked with us brilliantly.”
Steve Ellen, Director of Finance

Hinchliffe Hydraulics

45+ Hours Saved Every Year

Business Central automated repetitive tasks for Hinchliffe Hydraulics, saving more than a working week of time each year.

“I want to automate, use Power BI and include AI. Business Central gives us that foundation.”
Stewart Hinchliffe, Finance Director

Go-live isn’t where our job ends...

Getting Business Central live is a major milestone, but the first few weeks are often when your team needs the most reassurance.

Questions come up, users are getting used to new processes and small issues can quickly become frustrating if there isn’t someone there to help.

That’s why we stay close after go-live. We give your team extra support while they settle in, help resolve early issues quickly and make sure Business Central keeps moving in the right direction.

You keep running the business. We help carry the responsibility for what comes next.

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12 Weeks Of HyperCare

Extra support when your team needs it most

For the first 12 weeks after go-live, you get guaranteed 1-to-1 consultant time and regular check-ins to help your people settle into Business Central and deal with early questions quickly.

Includes:

Guaranteed consultant time
Regular check-ins
30% fewer early support tickets

Ongoing Support

Support from a team that already understands your setup

Once HyperCare ends, your team moves into ongoing support from our AAT-accredited team, with unlimited telephone, email and remote support from people who already understand your Business Central environment.

Includes:

AAT-accredited support
Unlimited telephone support
Unlimited email and remote support

Training & Improvement

Keep getting more from Business Central

Support doesn’t stop at fixing issues. We continue helping your team build confidence, improve how the system is used and identify opportunities to get more value from it.

Includes:

Unlimited training on your configured system
Bi-annual system review visits
Ongoing optimisation and improvement

How much does Business Central cost?

Business Central costs depend on two main areas: the Microsoft licences you need and the cost of implementing and configuring the system around your business.

Implementation costs vary depending on factors such as the number of users, complexity of your processes, data migration, integrations, reporting requirements and any additional functionality required.

We’ve covered Microsoft licensing, implementation costs and the factors that affect your overall investment in more detail on our Business Central pricing page.

What does a Business Central partner do?

A Business Central partner should do more than configure the software.

A good partner will help you understand your requirements, review and challenge existing processes, design how Business Central should work for your organisation, migrate your data, prepare your users and support you after go-live.

The aim should be to improve how your business works — not simply reproduce your existing processes in a new system.

How do I choose the right Business Central partner?

Look for a Business Central partner with proven ERP experience, consultants who understand your business processes, clear project methodology, relevant industry knowledge and a structured approach to ongoing support.

You should also understand who will actually work on your project, how responsibilities are managed and whether the partner has the wider Microsoft expertise needed to support integrations, reporting and automation around Business Central.

How long does a Business Central implementation take?

There is no single implementation timescale because every organisation is different.

The length of a Business Central project will depend on factors such as process complexity, data migration, integrations, custom requirements, number of users and how quickly key decisions can be made.

A good Business Central partner should define the scope, responsibilities, milestones and likely timescale before the main implementation begins.

How much involvement will our team need during a Business Central project?

Your team will need to be involved, particularly during discovery, process decisions, data validation, testing and training.

That does not mean your people should be pulled into every technical detail. A structured project should make it clear who needs to contribute, when their input is required and which decisions they are responsible for.

At The HBP Group, we agree responsibilities and project checkpoints early so both teams understand what happens next.

Can you migrate us from our existing finance or ERP system to Business Central?

Yes. Data migration is normally a key part of moving to Business Central.

The process typically involves deciding which data needs to move, cleaning and mapping it, completing test migrations and validating the results ahead of go-live.

The exact approach will depend on your existing system, the quality and volume of your data and how much historical information you need to retain.

Can Business Central integrate with our existing systems?

Yes. Business Central can be integrated with other Microsoft technologies and third-party systems where there is a clear business requirement.

This might include reporting, e-commerce, CRM, warehouse systems, payroll, specialist industry applications or other operational platforms.

A Business Central partner should first understand why the systems need to connect and then recommend the most appropriate integration approach.

Can The HBP Group take over from our current Business Central partner?

Yes. You can change Business Central partner without replacing your Business Central system.

We can review your existing environment, integrations, customisations, support arrangements and outstanding issues before agreeing a controlled transition.

This allows us to understand how Business Central is currently being used, what is working well and where further support or improvement may be needed.

Can you support an existing Business Central system, or do you only deliver new implementations?

We support both new Business Central projects and organisations already using the platform.

If Business Central is already in place, we can help with ongoing support, user training, process improvement, reporting, integrations, new functionality and optimisation.

What happens after Business Central goes live?

Go-live should not mean being left to manage the system alone.

At The HBP Group, every new project moves into a 12-week HyperCare period with guaranteed one-to-one consultant time and regular check-ins while your team settles into the system.

After that, you move into ongoing support, training, system reviews and continuous improvement so Business Central can continue evolving with your business.

Can Business Central be customised around our business?

Yes, but customisation should not automatically be the first answer.

A good Business Central partner should first understand the process and determine whether standard functionality, configuration or process change can meet the requirement.

Where additional functionality is genuinely needed, Business Central can be extended or integrated with other applications.

What makes The HBP Group different from other Business Central partners?

Our approach combines Business Central and ERP experience with finance-aware consultants, process improvement, structured accountability and wider Microsoft expertise.

We don't believe a Business Central project should simply recreate the way your business works today. We first understand your processes, challenge unnecessary complexity and help you design a better future state before configuring the technology around it.

And the relationship continues beyond go-live through HyperCare, ongoing support, training and continuous improvement.

Business Central Partner

A Business Central Partner That Helps You Work Better, Not Just Change Systems

300+ ERP Implementations

97% Customer Retention Rate

Get Started With A Discovery Call

THE PROBLEMS WE HELP SOLVE

Is Your Current System Making It Harder to Run Your Business?

Too Much Manual Work

You Can’t See What’s Really Happening

Your Systems Don’t Work Together

You’ve Outgrown Your Current ERP

Growth Is Exposing Weak Processes

Finance Is Spending Too Much Time on Admin

What should you expect from a Business Central partner?

Understand your current processes

Identify inefficiencies

Challenge unnecessary ways of working

Redesign the process

Configure Business Central around the better future state

Validate the Better Way of Working

Why Businesses Choose The HBP Group As Their Business Central Partner

Business Central Experience

Consultants Who Know The Business

An Accountable Delivery Approach

Proactive Support Beyond Go Live

Supporting 650+ Businesses, With 300+ ERP Implementations Delivered

Meet The Team

Meet The People Behind Your Business Central Project

George Smith

Jo M.

Tony Pearson

Steph P.

Rachelle Gray

Danny G.

Kirsty J.

Richard W.

Petros N.

Megan O.

Corinne L.

Mark P.

Not Quite Ready To Talk Yet? Get To Know The HBP Group First

OUR BUSINESS CENTRAL METHODOLOGY

Our Business Central Methodology For Stability, Adoption And Growth

Step 1: Stabilise

Build a dependable foundation

Step 2: Adopt

Help your people use Business Central with confidence

Step 3: Enable

Keep improving how your business works

What can you expect during the project?

1. Discover & Plan

2. Build, Migrate & Train

3. Go Live & Improve

See What the Right Business Central Partner Can Deliver

Why Nene Park Trusted The HBP Group With Its Business Central Implementation

The Challenge

Why Nene Park Chose The HBP Group

Our Approach & The Results

Real Business Central Results From Businesses Like Yours

Nene Park Trust

3x Faster Financial Reporting

Shine Charity

20% Lower Costs

Hinchliffe Hydraulics

45+ Hours Saved Every Year

Go-live isn’t where our job ends...

12 Weeks Of HyperCare

Ongoing Support

Training & Improvement

Ready To Take The Conversation Further?

Frequently Asked Questions

How much does Business Central cost?

What does a Business Central partner do?

How do I choose the right Business Central partner?

How long does a Business Central implementation take?

How much involvement will our team need during a Business Central project?

Can you migrate us from our existing finance or ERP system to Business Central?

Can Business Central integrate with our existing systems?

Can The HBP Group take over from our current Business Central partner?

Can you support an existing Business Central system, or do you only deliver new implementations?