Software Service Desk & Pro Services Manager

I manage the Software Service Desk & Software Professional Services Teams

Mostly, 22 years’ of experience within the group! But also my passion for fantastic customer service, attention to detail and that fact that I’m a people person so love working within groups and teams to get the best out of everyone

I’ve worked here for so long, it would feel wrong not to! I do it because of the people, and how well we work together. I do it because it’s a great company to work for – you’re really looked after here.

Family days out, gigs & festivals, travel, food, nice hotels…. And anything that keeps my little boy happy! We all love a family day out!

PRINCE2 Foundation and an AAT Technician

Dale Carnegie’s ”How To Win Friends and Influence People” has been read, read, and read again! The principles in the book have really helped me on my management journey.