IT Support For Accountants

IT Support That Keeps Accountancy Firms Secure, Compliant And Always Available

Fully Managed, Proactive IT Support Trusted By Professional Services Firms

When IT issues disrupt an accountancy practice, deadlines are missed, client confidence is affected, and compliance risk increases. Our fully managed IT support for accountants prevents disruption through proactive monitoring, responsive support, and built-in security — keeping systems reliable, data protected, and teams productive during critical periods.

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info@thehbpgroup.co.uk

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Supporting Accountants For Over 30 Years with Secure, Reliable IT

For over 30 years, we’ve supported accountancy and professional services firms with a structured, proactive approach that keeps systems secure, reliable, and consistently available — even during busy periods such as month-end and year-end.

By standardising IT across users, devices, and offices, we reduce risk, prevent recurring issues, and give accountancy firms confidence that IT will support client work, compliance, and growth rather than become a point of failure.

Protect Client Data And Professional Reputation

Security, Compliance & Risk Control

We safeguard sensitive financial and client data through consistent security controls, secure access, and proactive risk management — helping accountancy firms meet regulatory obligations and protect their reputation.

Keep Systems Available During Critical Deadlines

Reliability For Peak Periods

Our IT support is designed to keep systems stable and available during month-end, year-end, and filing deadlines — reducing the risk of downtime and disruption when client work is time-critical.

Aligned To How Accountancy Practices Operate

Support Built Around Practice Operations

We support accountancy firms with an understanding of how practices operate — from specialist software to seasonal workload spikes — ensuring IT supports the way your firm works, not the other way around.

Provide A Long-Term, Low-Maintenance IT Partnership

Structured, Proactive Management

We manage IT with a long-term, proactive approach that reduces recurring issues, improves reliability, and removes the need for constant IT reviews — giving partners confidence that technology is controlled.

Why Accountancy Firms Choose Us For Managed IT Services

We support accountancy practices where IT reliability, security, and availability directly impact client service, compliance, and professional reputation.

Proven Accountancy IT Experience

We bring decades of experience supporting accountancy practices, with a deep understanding of deadline-driven workloads, regulatory obligations, and the systems firms rely on.

A Support Team That Knows Your Practice

Our dedicated pod model assigns a consistent team of engineers to your firm, ensuring they understand your systems, workflows, and peak periods, reducing handovers and resolving issues.

Security And Compliance Built In

We apply consistent security controls across users and devices, working towards a Microsoft Secure Score of 70 to reduce cyber risk, protect sensitive financial data, and support compliance.

97% First-Time Fix Rate

With a 97% first-time fix rate, most issues are resolved correctly at the first interaction — minimising disruption during month-end, year-end, and filing deadlines when availability is critical.

Maintaining a 70+ Microsoft Secure Score Across Accountancy Environments

We maintain a minimum Microsoft Secure Score of 70 across customer environments — above the UK average of around 50 — helping reduce cyber risk across identities, devices, and Microsoft 365 systems used by accountancy firms.

This gives firms a consistent, measurable security baseline that protects sensitive financial and client data, supports regulatory obligations, and reduces the risk of incidents that could disrupt deadlines, audits, or client confidence.

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How We Deliver Managed IT Support for Accountants

We follow a structured onboarding and support process designed to protect client data, minimise disruption during peak periods, and ensure accountancy firms can operate reliably year-round.

Assess Your Current IT Environment

We start with a structured review of your systems, users, devices, and specialist accounting software to identify risks, bottlenecks, and priorities before taking on day-to-day support.

Create a Secure, Reliable Baseline

We resolve inherited issues, standardise configurations, and apply consistent security and compliance controls so your environment is stable, secure, and ready for critical deadlines.

Transition Support Without Disruption

We transition support in a controlled, low-risk way, aligned to reporting cycles and peak periods, ensuring continuity of service, clear escalation, and zero disruption to client work from day one.

Proactive Support That Scales With Your Firm

Through proactive monitoring, patching, reporting, and continuous improvement, we reduce recurring issues, support growth, and keep systems reliable during month-end, year-end, and filing deadlines.

Get to Know Us In 2 Minutes.

Led by Real World IT Experience. Trusted By Accountancy Firms.

Our managed IT services are led by our Chief Service Delivery Officer, Tony Pearson, and shaped by decades of supporting professional services environments where security, availability, and deadlines matter.

We deliver proactive, dependable IT that reduces risk, prevents disruption during critical periods, and gives accountancy firms confidence that technology is under control.

“The best managed IT service isn’t about fixing problems quickly — it’s about preventing issues before they impact the business.”
— Tony Pearson, Chief Service Delivery Officer

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A Long-Term IT Partner We Can Rely On

"We believe HBP will support the growth of our business long term. We had to have the confidence that HBP could support us and support us long term, plus support us in the growth of our business to handle any IT projects that we had."

Andrew Robinson

Managing Partner at A P Robinson

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How Do You Prevent IT Disruption During Critical Accounting Deadlines?

We prevent disruption by proactively monitoring systems, standardising configurations, and resolving issues before they impact client work, filing deadlines, or staff productivity. Our focus is on prevention and stability, not reactive firefighting during peak periods.

Next step: We can assess where deadline-related IT risks exist in your current environment.

How Do You Protect Client Financial Data and Maintain Compliance?

We apply consistent security controls across users, devices, and Microsoft 365, working towards a minimum Microsoft Secure Score of 70 to reduce cyber risk, protect sensitive financial data, and support GDPR and regulatory compliance.

Next step: We can review your current security posture and identify gaps that could expose client data.

Can You Support Accounting Software and Practice Management Systems?

Yes. We support the core systems accountancy firms rely on, including accounting software, document management, email, and cloud platforms, alongside legacy systems where needed — ensuring everything works together reliably.

Next step: We can review your key systems and confirm how they’re supported and optimised today.

How Do You Support Firms During Busy Periods Like Year-End and Filing Deadlines?

Our support model is designed to handle peak demand, with proactive monitoring, priority response, and engineers who understand how your firm operates during high-pressure periods.

Next step: We can explain how our support approach aligns with your busiest times of year.

Who Will Be Supporting Our Firm Day to Day?

You’re supported by a dedicated pod of engineers who know your systems, users, and priorities, reducing handovers and resolving issues faster when time matters.

You will also have a dedicated account manager who you can contact at all times.

Next step: We can walk you through how our dedicated pod model works in practice.

How Disruptive Is Onboarding or Switching IT Providers?

Onboarding is handled in a controlled, phased way to minimise disruption, protect live client work, and ensure continuity throughout the transition.

Next step: We can outline a transition plan tailored to your firm and current setup.

What Happens If There Is a Serious IT Incident or Cyber Event?

We follow tested incident response and recovery processes, including backups and escalation procedures, to restore systems quickly and minimise impact on client services.

Next step: We can review your current backup and recovery readiness.

Can You Support Hybrid or Multi-Office Accountancy Firms?

Yes. We support firms operating across multiple offices and hybrid working models, ensuring secure access, consistent performance, and reliable support regardless of location.

Next step: We can assess how well your current IT supports hybrid working today.

ALL MANAGED IT SERVICE LOCATIONS

Find Your Nearest Support Location

We provide IT Support and Managed IT Services to SMEs across the UK. With offices in key regions, our accredited experts are never far away, combining local knowledge with national coverage. Whether you want on-site support or remote assistance, we’ve got you covered.

Our Locations