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IT SUPPORT HULL

Managed IT Support In Hull

Looking for IT Support in Hull? We’re a Microsoft-certified partner supporting SMEs across the region with responsive, reliable IT services. From day-to-day support to long-term strategy, we’ll make sure IT works for your business — not against it. Request a free quote now, or simply give us a call to discuss your needs in more detail.

 

97% First-Time Fix Rate
Trusted By Over 10,000 Users

Get A Free Quote Today

A member of our team will be in touch within 1 working day with a clear breakdown of costs - no hidden fees, no pressure.
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How We Support Businesses In Hull

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24/7 Proactive IT Support

We understand that IT issues don’t follow a 9-5 schedule and neither should your support. That’s why we offer 24/7 monitoring and optional around-the-clock critical support designed specifically for SMEs like yours.

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Cyber Security

Cyber security threats don’t wait for business hours — that’s why we deliver right-sized, proactive protection that keeps your systems secure, your data safe, and your team confident, all without adding unnecessary complexity or cost.

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Experienced Helpdesk

Whether it’s a quick question, recurring issue, or critical incident, our experienced engineers are just a call or click away. No scripts. No hand-offs. Just fast, reliable support from people who understand your systems.

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On-Site Local Support

Whether it's troubleshooting network hardware, installing equipment, or responding to a critical failure, our local engineers act fast and professionally to minimise disruption and restore productivity.

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IT Consultancy

When IT is treated like a utility, it’s just a cost. When it’s guided by strategy, it becomes a growth engine. Our consultancy helps you make smarter tech decisions that support your business goals.

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Projects & Planning

Planning an IT upgrade, infrastructure change, or system rollout shouldn’t feel risky. We deliver IT projects with the clarity, structure and technical expertise SMEs like yours need.

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Hosted Infrastructures

Whether you're moving away from ageing servers, supporting a growing remote workforce, or planning for future scalability, our hosted infrastructure services provide a secure, flexible and efficient foundation.

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Disaster Recovery

We handle planning, testing and deploying your recovery strategy, ensuring systems, applications and files are restored quickly. With on-premise, hybrid and cloud recovery options backed by 24/7 monitoring.

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Procurement & Provisioning

Choosing and setting up the right technology shouldn’t drain your time or budget, but with so many options, it’s easy to overbuy, under-spec, or fall behind. That’s why we simplify IT procurement and provisioning for SMEs.

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IT SERVICES IN HULL

IT Support That Keeps Hull Businesses Moving.

Our approach goes beyond break-fix support. We proactively monitor systems 24/7, identify risks before they cause disruption, and ensure your data, devices, and users stay protected. If a problem does occur, our local engineers are only minutes away — ready to be on-site to fix it quickly and keep your operations running smoothly.

We’ve spent over 30 years supporting organisations across Hull, Beverley, and Hessle. From manufacturing and logistics to education and professional services, we understand the IT challenges local businesses face and we tailor our solutions to fit.

Better-You-IT-Support

Our IT improvements have been instrumental in bringing us into the modern era. They’ve helped us get the most out of our technology and enabled us to focus on growing the business.

Judi Everatt
Finance and IT Director at BetterYou
View Case Study
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The time and cost savings have been transformative. We’ve not only saved thousands in administrative costs but also unlocked new business opportunities that will be worth millions to our company. 

Stef Northfield
General Manager and Senior Associate Director at Black Onyx
View Case Study
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Having worked with HBP for a number of years now and it’s really good to find an IT partner that has the same core values as us, and to be able to develop with us as well.

Robert Lambert
Ulrick & Short
View Case Study

At The HBP Group, we don’t just fix IT problems, we prevent them. Our expert-led IT support keeps organisations operating smoothly while helping you scale with confidence. Most noteably, our discovery process, which will enable us to uncover your challenges and create an initial IT plan, takes less than 3 hours of your time.

With years worth of experience, a proven process and minimal time commitment required from you, we make switching IT support smooth, secure, and stress-free.

  • ✅97% first-time issue resolution rate: Problems fixed right, the first time.
  • ✅Microsoft Solutions Partner certified: Accredited expertise you can rely on.
  • ✅Rapid response: Urgent issues handled in under 15 minutes.
  • ✅Proactive monitoring: We identify and resolve potential issues before they affect your business operations.
  • ✅Strategic IT planning: Ensures IT & technology supports your long-term goals.
  • ✅Flexible support packages: Managed IT Support packages to fit every need.

We’re Right Here in Hull — Not Miles Away.

Servicing Businesses in Hull For Over 30+ Years.

The HBP Group is proud to be based right here in Hull, providing expert IT Services to nearby businesses across the city and neighboring areas. From our Hull office, we deliver fast on-site support, proactive monitoring, and managed services to businesses in places like Beverley, Hessle, Brough, and Cottingham.

Whether you’re a small business in the city centre or a larger company in East Yorkshire, our team of local engineers ensures that your systems stay secure, connected, and supported — without the delays of remote-only providers. If you’re looking for reliable, local IT Support in Hull, visit us or contact our team today.

Email Us: info@thehbpgroup.co.uk

Call Us: 0808 501 3812

Frequently Asked Questions
How Easy Is It To Switch From Our Current IT Provider To The HBP Group?

We manage the full transition for you. Our onboarding process includes a technical audit, documentation handover, and system discovery phase to ensure a smooth, risk-free switch. We coordinate directly with your previous provider, so you won’t need to get involved in the technical handover.

Can You Help Us Plan And Deliver Larger IT Projects As Part Of Our Support Agreement?

Yes — our IT support contracts include access to our consultancy and project management teams. Whether you’re upgrading infrastructure, migrating to Microsoft 365, or adopting hybrid cloud, our specialists will plan, scope, and implement the project alongside your leadership team, ensuring minimal disruption and maximum ROI.

What Level Of Cybersecurity Protection Is Included In Your IT Support Package?

Cybersecurity is built into everything we do. Every support package includes proactive endpoint protection, patch management, and real-time threat monitoring. For businesses needing enhanced protection, we offer advanced services such as email security, multi-factor authentication setup, and strategic security reviews in partnership with our cyber specialists.

For more information on our Cyber Security services, visit our dedicated page here.

How Do You Ensure Business Continuity And Data Recovery If Something Goes Wrong?

We combine local on-site support in Hull with off-site backup and disaster recovery services. That means your data is safely stored, your systems can be restored quickly, and your business can keep operating — even in the event of hardware failure or cyberattack. We also run regular recovery tests to validate your resilience strategy.

For more information on our Disaster Recovery services, visit our dedicated page here.

How Do You Measure Service Quality And Response Times?

Our performance is tracked through detailed Service Level Agreements (SLAs) covering response, resolution, and customer satisfaction metrics. With a 97% first-time fix rate and real-time monitoring dashboards, you’ll always know exactly how your support is performing.

Can You Advise On Long-Term IT Strategy, Not Just Day-To-Day Support?

Absolutely. Many of our clients work with us as a strategic IT partner. Our consultancy team reviews your infrastructure, budgets, and growth goals, then develops a three-year roadmap covering upgrades, cybersecurity improvements, and digital transformation opportunities.

What Makes The HBP Group Different From Other IT Providers In Hull?

Unlike many national providers, we’re locally based but nationally accredited. We combine rapid on-site support with certified expertise across Microsoft 365, cloud computing, and cybersecurity. With over 30 years supporting Hull businesses, we understand the local market — and we back that up with national-scale resources and award-winning support systems.

Do You Provide Support For Hybrid Or Multi-Site Organisations?

Yes — whether you operate from multiple offices or have remote teams, our hosted and cloud services allow us to monitor, secure, and manage your entire IT environment from one central system. We’ll make sure every location gets the same fast, reliable support experience.

Can You Help Us With Compliance And Data Protection Requirements?

Yes — our consultants can help ensure your IT systems and policies align with GDPR and industry-specific compliance frameworks. We’ll assist with secure data management, access control, and reporting to help you meet audit and regulatory requirements.