The HBP Group Blog

Jo Mayfield

Jo Mayfield is Software Service Desk & Professional Services Manager at The HBP Group, with over 20 years of experience supporting customers across software service delivery. Having been with The HBP Group since 2003, Jo has spent the majority of her career in the Software Service Desk department, building a reputation for dependable leadership, deep product knowledge, and a customer-first approach to support.

Jo’s posts focus on ERP software, service best practice, and helping customers get more value from their business systems through clear, experience-led advice.