ELEVATE INFINITY IT SUPPORT

elevate Infinity: Unlimited IT Projects & Proactive Support for Maximum Efficiency

Our elevate Infinity package offers unlimited access to IT projects and a proactive support strategy designed to not only keep your systems running smoothly but also drive your business forward. With Infinity, you’ll remove IT bottlenecks and unlock your business’s full potential.

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Proactive IT Monitoring & Support

elevate Infinity offers 24/7 monitoring through our NOC service, ensuring your systems are stable, up-to-date, and secure.

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Unlimited IT Projects

Gain access to an unlimited number of IT projects from our Infinity Packs. Whether it’s automating manual processes, implementing new security measures or digitising workflows.

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A Clear Path To Efficiency

elevate Infinity doesn’t just fix IT issues—it builds a roadmap for your IT. Our team works with you to implement projects that eliminate wasted time and boost efficiency.

Key Features of elevate Infinity

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Unlimited IT Projects

From setting up Microsoft 365 security to automating processes through SharePoint, elevate Infinity includes an unlimited number of projects from our Infinity Packs to boost efficiency across your business—at no additional cost.

Proactive Network Monitoring

Our NOC (Network Operations Centre) service actively monitors your network for potential threats and performance issues, resolving problems before they disrupt your operations. Security patches and updates are automatically rolled out, ensuring your systems remain secure and efficient.

Baseline Stability & Best Practices

We start by stabilising your IT infrastructure using best practices to ensure everything, from servers to networking, is optimally configured. This gives your business a solid foundation to build on as we implement further projects.

Common Concerns About IT Support & Projects

We understand you may have questions when considering an IT partner. Here’s how elevate Infinity addresses common concerns:

Does it really include unlimited projects?
Yes, we've built over 30 Infinity project packs which are included with elevate Infinity. These include everything from the set up of Microsoft 365, firewall implementation, SharePoint configuration through to laptop set up. These packs have been built to suit the vast majority of businesses and follow our best practice approach.

What isn't included in elevate Infinity?
Most companies will find everything they need within elevate Infinity, but it doesn't cover custom projects where the time required can vary significantly on a project-by-project basis. The most common project which isn't included would be the set up and configuration of physical, on-premise servers.

How will it affect day-to-day operations?
Our project implementations are phased and carefully planned to ensure minimal disruption to your business, allowing your team to work uninterrupted.

Will it be cost-effective?
With elevate Infinity, you get unlimited projects at a fixed annual rate. There are no hidden fees or extra charges, so you can budget confidently and know exactly what you’re paying for.

How do we prioritise projects?
We collaborate with you to create a custom project roadmap, focusing first on the most impactful improvements that will stabilise and optimise your business operations.

Get Started With The HBP Group’s IT Services & Support

Get Started

Request Your 360° IT Assessment

Complete the assessment survey and interview your team to find existing bottlenecks and kickstart your IT improvement journey.

Implement & Train On Proven Solutions

Our team works with you, applying our proven Stabilise, Adopt, Enable approach, to streamline your existing IT and recommend only the solutions you need.

Find Your Tailored Support Package

We help you choose and launch an IT support package for your optimised infrastructure that supports your team and infrastructure, even as you scale.

“We’ve seen significant time savings thanks to the streamlined processes. The IT solutions allow us to do more with less, which is critical in our fast-growing environment."

Willem

Operations Director, Environmental Consultancy

“Our IT system and software solutions also enable us to make quick, informed decisions based on up-to-date information. This ultimately allows us to the time and headspace to grow the organisation."

Jason

Group CFO, Acquisition Group

“The time and cost savings have been transformative. We’ve not only saved thousands in administrative costs but also unlocked new business opportunities that will be worth millions to our company."

Stef

General Manager, Security Consultants

"As well as being friendly, helpful and courteous, they work quickly, and speed is important to us. We have to have our systems up and running all the time."

Andrew

Managing Partner, Chartered Accountants

"Moving to the cloud has been great. It’s a much more efficient, modern way of working. More flexibility, the ability to work remotely."

Ashley

CEO, Charity

“The new system we got in from HBP, I think will really accelerate our growth. It's revolutionised the way we work."

Dave

Managing Director, Recruitment Bureau

“Our IT improvements have been instrumental in bringing us into the modern era. They’ve helped us get the most out of our technology and enabled us to focus on growing the business.”

Judi

Finance & IT Director, Supplement Company