Case Study

BetterYou, a UK-based vitamin and supplement company, has a philosophy of prioritising health and innovation through unique delivery methods like oral sprays and transdermal magnesium. As the company expanded its reach in both the domestic and overseas markets the IT infrastructure became outdated and hindered its efficiency. 

As Louise Sprawling, Head of People and Culture at BetterYou, explains, “Our systems were described as archaic by our team and weren’t being used to their full potential. Staff were frustrated and often relied on others for tasks they could have handled themselves, if they had the right tools and training.”

The HBP Group worked closely with BetterYou to implement a digital transformation project that focussed on upgrading IT equipment, optimising the use of Microsoft tools and improving the company’s remote working capabilities, resulting in:

• Improved IT systems that freed up time across the business, saving anywhere from 15 minutes to an hour per day for each member of staff.
• The efficiencies brought by the new IT solution will allow BetterYou to scale without significantly increasing headcount, an opportunity worth at least £1M.
• SharePoint improvements directly impacted efficiency, increasing usage from 6% of staff surveyed to 88% in the first few months of the project.

BetterYou’s partnership with The HBP Group has streamlined operations, saved time and allowed the company to maintain its growth trajectory.