IT Support Pricing

Build Your Custom IT Support Package

One-size-fits-all support solutions can’t meet unique needs. Use our IT support pricing calculator below to see your estimated investment for a fully-customized IT support package.

Exactly how many people are in your business?

Select a package to see your estimated investment

Your IT Support Investment

£250

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Find Your Ideal Support Package

*Monthly pricing shown for comparison only. Monthly payments are offered via a finance partner and are subject to interest fees. Minimum terms and eligibility criteria appply.

“The time and cost savings [thanks to HBP’s support] have been transformative. We’ve not only saved thousands in administrative costs but also unlocked new business opportunities that will be worth millions to our company."

Stef Northfield
Black Onyx Concepts Ltd

Elevate Your IT with Our Core Packages

Each of our business IT support packages—elevate Assist, elevate Essentials, and elevate Infinity—is designed to provide the level of support, expertise, and proactive management your business needs to enhance productivity, reduce downtime, and scale confidently.

elevate Assist

£250 per user, per year

Designed to support organisations with an in-house IT team or manager.
Support for servers and core infrastructure.
NOC services for servers and core infrastructure.
Up to 25 days holiday cover including end-user support.
Minimum 25 users

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elevate Infinity

£800 per user, per year

Designed for business who want to drive growth and efficiency.
Support for end users, including devices and core business software.
NOC services for core infrastructure and end-user devices.
Unlimited projects from our elevate Infinity project packs.
Minimum 25 users

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elevate Essentials

£500 per user, per year

Designed for organisations without any internal IT resource.
Support for end users, including devices and core business software.
NOC services for core infrastructure and end-user devices.
New user device set up included.
Minimum 10 users

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Why Choose The HBP Group?

Problems We Solve

See How We Do IT

Fast responses without long call queues

We have simple service level agreements and dedicated teams on a fully staffed IT support desk that focus entirely on answering customer calls and resolving queries promptly. We strive for a one hour response for standard support issues, with an elevated 15-minute response for business-critical issues.

No IT issue too big

Our highly-trained and accredited IT teams are experts in their technical fields, capable of handling any challenge your business faces. We also elevate critical issues immediately so you can be confident your IT is being handled by the best.

Every IT area covered

Our unique service + support model lets us secure, monitor, and maintain every area of your IT, delivering our services using market-leading tools that most IT support companies simply don't have.

“We’ve seen significant time savings thanks to the streamlined processes. The IT solutions allow us to do more with less, which is critical in our fast-growing environment."

Willem

Operations Director, Environmental Consultancy

“Our IT system and software solutions also enable us to make quick, informed decisions based on up-to-date information. This ultimately allows us to the time and headspace to grow the organisation."

Jason

Group CFO, Acquisition Group

“The time and cost savings have been transformative. We’ve not only saved thousands in administrative costs but also unlocked new business opportunities that will be worth millions to our company."

Stef

General Manager, Security Consultants

"As well as being friendly, helpful and courteous, they work quickly, and speed is important to us. We have to have our systems up and running all the time."

Andrew

Managing Partner, Chartered Accountants

"Moving to the cloud has been great. It’s a much more efficient, modern way of working. More flexibility, the ability to work remotely."

Ashley

CEO, Charity

“The new system we got in from HBP, I think will really accelerate our growth. It's revolutionised the way we work."

Dave

Managing Director, Recruitment Bureau

“Our IT improvements have been instrumental in bringing us into the modern era. They’ve helped us get the most out of our technology and enabled us to focus on growing the business.”

Judi

Finance & IT Director, Supplement Company

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Ready to Elevate Your IT Support?

Take the first step towards hassle-free IT management and enhanced productivity. Build your ideal support package now or explore how we can elevate your IT infrastructure.

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