Tech How

Tech How

IT Help Videos & Guides

As well as forming a vital part of our IT Support desk, our Tech How team produce videos and guides on some of the most frequently asked questions we receive every month from our customers. These guides and videos can be found on this page.

Tech How: IT Help When You Need It

Our selection of help and guidance for products such as Microsoft Office 365, Microsoft Outlook, Microsoft Teams, Windows 10 and Message Defence can all be found below. Simply click on the ‘Find Out More’ link to see a larger video and a written description.

Microsoft Office 365

Microsoft Office 365

Keeping Updated With Changes

This video explains how to keep up to date with any changes made to Office 365 applications.

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Microsoft Office 365

Setting Up MFA in Office 365

this videos shows how to set up Multi-Factor Authentication (MFA) in Microsoft Office 365.

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Microsoft Office 365

How To Update Office Applications

This video explains how to carry out Microsoft Office 365 application updates.

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Microsoft Office 365

How To Set Up Microsoft OneDrive

In this video, Callum from The HBP Group explains how to set up Microsoft OneDrive.

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Microsoft Office 365

How To Share A File From OneDrive

In this video, Callum from The HBP Group explains how to share a file from OneDrive.

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Microsoft Office 365

How To Sync OneDrive & SharePoint

In this video, Callum from The HBP Group explains how sync files betwen OneDrive and SharePoint.

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Microsoft Office 365

Convert a Mailbox to a Shared Mailbox

In this video, Callum from The HBP Group explains how to change a regular Office 365 mailbox to a shared mailbox.

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Microsoft Office 365

How to Fix a Corrupt Spreadsheet in Excel

In this video, Anthony from The HBP Group explains how to fix a corrupt spreadsheet in Excel.

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Microsoft Outlook

Microsoft Outlook

Automatic Responses On Another Mailbox

This video demonstrates how to set up automatic responses in another Microsoft Outlook mailbox.

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Microsoft Outlook

How To Set Up Outlook on an iOS Phone

In this video, Tom from The HBP Group demonstrates how to set up Microsoft Outlook on an iOS device.

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Microsoft Outlook

How To Enable Automatic Send & Receive

In this video, Tom from The HBP Group demonstrates how to enable automatic send and receive in Microsoft Outlook.

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Microsoft Outlook

Sharing Your Calendar in Outlook

In this video, Tom from The HBP Group demonstrates how to share your calendar in Microsoft Outlook.

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Microsoft Outlook

How To Set Up Outlook on an Android Phone

In this video, Anthony from The HBP Group explains how to set up Microsoft Outlook on an Android phone or mobile device.

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Microsoft Outlook

Identify & Change Your Default Email Address

In this video, Anthony from The HBP Group explains how to identify and change your default email address in Microsoft Outlook.

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Microsoft Outlook

How To Create Automatic Replies

In this video, Callum from The HBP Group explains how to create automatic replies using the web version of Microsoft Outlook in Office 365.

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Microsoft Outlook

How To Set Up Email Forwarding

In this video, Callum from The HBP Group explains how to set up email forwarding in Microsoft Outlook and Office 365.

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Microsoft Outlook

How To Switch Outlook to Exchange Online Mode

In this video, Callum from The HBP Group explains how switch Microsoft Outlook into Exchange Online mode.

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Microsoft Outlook

How to Block Senders in Outlook

In this video, Anthony from The HBP Group explains how to block senders in Microsoft Outlook.

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Microsoft Teams

Microsoft Teams

How To Update Your Status

In this video, Callum from The HBP Group explains how to update your status in Microsoft Teams.

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Microsoft Teams

How To Use PowerPoint Presentation Mode

This video demonstrates how to use PowerPoint Presentation Mode in Microsoft Teams.

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Microsoft Teams

How To Use Whiteboard in Teams

In this video, Callum from The HBP Group explains how to use the Whiteboard app in Microsoft Teams.

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Microsoft Teams

How To Create A Team in Teams

In this video, Callum from The HBP Group demonstrates how to create a Team in Microsoft Teams.

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Microsoft Teams

How To Add and Use Planner

In this video, Callum from The HBP Group explains how to add and use the Planner app in Microsoft Teams.

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Microsoft Teams

How To Download A Meeting Recording

In this video, Callum from The HBP Group shows how you can download a recording from a Teams meeting.

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Microsoft Teams

How To Collaborate on Documents

This video explains how to set up the document collaborations tools in Microsoft Teams.

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Microsoft Teams

How To Set Up Breakout Rooms

In this video, Callum from The HBP Group explains how to create and use Breakout rooms in Microsoft Teams.

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Microsoft Teams

How To Disable Microsoft Teams From Start Up

This video demonstrates how to disable Teams, and any other application, from Start Up in Windows 10.

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Microsoft Teams

Changing Webcam And Audio Settings

This video demonstrates how to change your webcam and audio (microphone and speaker) settings in Teams.

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Microsoft Teams

How To Host A Webinar in Microsoft Teams

In this video, Callum from The HBP Group explains how to set up and host a webinar in Microsoft Teams.

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Windows 10

Windows 10

How To Log Out of a Terminal Server

In this video, Anthony from The HBP Group demonstrates how to correctly log out of a terminal server.

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Windows 10

How To Change Your Default Printer

In this video, Tom from The HBP Group demonstrates how to set your default printer in Windows 10.

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Windows 10

How To Add A Printer in Windows 10

In this video, Anthony from The HBP Group explains how to add a new printer in Windows 10.

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Windows 10

Managing Printing Preferences

In this video, Anthony from The HBP Group explains how to manage your printing preferences in Windows 10.

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Windows 10

How To Run Windows Updates

In this video, Callum from The HBP Group explains how run Windows Updates in Windows 10.

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Windows 10

Default web browser & PDF reader

This video demonstrates how to set up your default web browser and PDF reader in Microsoft Windows 10.

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Windows 10

How To Restart A Windows 10 Device

This video shows how to properly restart a Windows 10 device which can be the cure for many issues.

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Windows 10

How To Locate The VPN Client in Windows 10

In this video Anthony from The HBP Group explains how to locate the VPN client on a Windows 10 device.

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Others

Message Defence

Managing Quarantined Emails

This video explains how to manage quanrantined emails in Message Defence.

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Message Defence

How To Install The Outlook Add-In

this video explains how to install the Microsoft Outlook add-in for Message Defence.

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Message Defence

Managing Preferences in Message Defence

In this video, Anthony from The HBP Group explains how to manage your preferences in Message Defence.

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Duo

How To Install Duo Mobile

In this video Anthony from The HBP Group explains how to set up Duo MFA on a mobile device.

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