THE HBP GROUP - IT SERVICE DESK

01724 400 304

For any urgent IT issues please call us, for all other issues or advice we recommend using our Portal. You can also email us with details of your issue if you prefer.

Customer Portal

itsupport@thehbpgroup.co.uk

Request a New User Set Up

If you have a new member of staff joining your team you can request the set up of their profile, set their permissions and request any assistance directly from our portal.

Request A New User

Tell Us Someone Is Leaving

If someone is leaving your organisation then we advise that you inform us ASAP so that we can remove them on the correct date and access to their data can be managed correctly.

Inform us of a Leaver

How to block a sender in Microsoft Outlook

If you've received an email from someone, or a company, that you don't want then our guide will show you how to block that sender's email address so you don't recieve them again.

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How To Configure Email Forwarding

If you're going to be away from the office and would like to forward on your emails to one of your colleagues during that time, this guide will show you how to set that up.

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24/7 Support.

If you have a 24/7 IT Emergency Support Contract with us, simply phone the number below and have your PIN code ready. You will then be connected to one of the on-call IT engineers who will help to resolve your issue.

01724 400304

Contact Sales.

If you'd like to contact your account manager regarding a potential new purchase them email us the details below and we'll arrange for them to contact you as soon as possible to discuss your requirements.

Email Sales

Contact Finance.

If you'd like to speak to our finance team regarding an existing or outstanding invoice them you can email the team and they will come back to your as soon as possible to discuss your query.

Email Finance