Microsoft Dynamics 365 Business Central Features

Microsoft Dynamics 365 Business Central is an all-in-one business management solution that connects financials, sales, service and operations to streamline business processes, improve customer interactions, and make data-driven decisions. It is part of the Microsoft Dynamics 365 suite and is designed for small to medium-sized businesses looking to replace entry-level ERP solutions.

Microsoft Dynamics 365 Business Central is truly cloud-based, giving companies flexibility. As a true cloud product, it offers additional benefits such as automatic updates, accessibility from anywhere and reduced IT maintenance costs.

When it comes to cost you need to consider two things initially: implementation costs and licence costs. 

Licencing from Microsoft Dynamics 365 Business Central is available in three types:

• Team User. £6.60 per month: has read/view access to most records
• Essentials User. £57.50 per month: has access to almost all areas of the system
• Premium Users. £82.20 per month: provides additional access to Manufacturing and Warehouse Management functionality

(Prices all correct as of January 2024.)

Implementation costs vary, but you can use our pricing calculator to help you get an estimate. 

Key functions that are available out of the box in Business Central include:

• Financial Management: General Ledger, Accounts Payable/Receivable, Cash Management, and Bank Reconciliation.
• Sales & Service: Sales Orders, Invoicing, and Customer Service management.
• Supply Chain Management: Inventory Management, Purchase Order Processing and Warehouse Management, which includes features like picking, shipping and location tracking.
• Customer Relationship Management (CRM): Tools for managing customer interactions, tracking sales opportunities and improving service.
• Project Management: Job Costing, Resource Planning and Project Accounting to track projects and manage resources.
• Manufacturing (Premium): Production Orders, Capacity Planning, Demand Forecasting and Bills of Materials for manufacturing operations.
• Service Management (Premium): Service Orders, Service Contract Management and Service Item Management.
• Human Resources: Basic employee management, including tracking employee information, absence and availability.
• Reporting and Analytics: Built-in reporting tools, customisable dashboards and integration with Power BI for advanced data analysis and visualisation.
• Document Management: Document storage, management, and sharing capabilities to streamline document workflows.

Each module is fully integrated, allowing for a seamless flow of information across departments.