Get expert support for Microsoft Dynamics 365 Business Central with SmartCare, a service tailored to your business needs. We provide proactive guidance, unlimited support and bespoke training to ensure your system runs smoothly—helping your team resolve issues fast and use the system confidently.
Structured to your needs, including training and resources around the processes you use daily, so your teams are productive from day one.
Our highly trained and accredited experts keep you going when it matters with an avg. response time of 20 minutes and a fix time of just 2.5 hours.
From troubleshooting to optimisation, we're with you every step of the way. You'll get year-round, unlimited support and 2 annual training days.
Unlike many ERP providers, we partner with multiple market-leading vendors to find the best fit for your business. We work closely with Microsoft, Sage, Pegasus and AAT to offer expert solutions and financial guidance.
With a customer satisfaction rate of 99% and retention rate of 97%, you can trust us to deliver exceptional service.
No middlemen—get direct phone access to support from Microsoft and AAT-accredited experts with vast financial and ERP system knowledge. Plus, get two annual training days included in your support costs.
We efficiently manage support tickets to ensure your queries are handled swiftly, reducing downtime. With average response times of 20 minutes and average fix times of 2.5 hours, you'll be up and running in no time.
Receive regular reviews and feedback from a dedicated account manager to improve your system’s performance continually.
Delayed support can lead to prolonged downtime, frustrating your team and impacting productivity when quick solutions are needed
Without proactive guidance and regular training, employees may underutilise ERP features, missing out on efficiencies
Persistent performance issues disrupt workflows and create bottlenecks, causing costly delays and inefficiencies
Poor support can overlook your unique requirements, resulting in advice and solutions that may not fully align with your needs
“We’ve seen significant time savings thanks to the streamlined processes. The IT solutions allow us to do more with less, which is critical in our fast-growing environment."
Willem
Operations Director, Environmental Consultancy“Our IT system and software solutions also enable us to make quick, informed decisions based on up-to-date information. This ultimately allows us to the time and headspace to grow the organisation."
Jason
Group CFO, Acquisition Group“The time and cost savings have been transformative. We’ve not only saved thousands in administrative costs but also unlocked new business opportunities that will be worth millions to our company."
Stef
General Manager, Security Consultants"As well as being friendly, helpful and courteous, they work quickly, and speed is important to us. We have to have our systems up and running all the time."
Andrew
Managing Partner, Chartered Accountants"Moving to the cloud has been great. It’s a much more efficient, modern way of working. More flexibility, the ability to work remotely."
Ashley
CEO, Charity“The new system we got in from HBP, I think will really accelerate our growth. It's revolutionised the way we work."
Dave
Managing Director, Recruitment Bureau“Our IT improvements have been instrumental in bringing us into the modern era. They’ve helped us get the most out of our technology and enabled us to focus on growing the business.”
Judi
Finance & IT Director, Supplement CompanyTHE HBP GROUP
Problems We Solve
Our Approach
Connect With Us
IT SOLUTIONS
Managed IT Products
INDUSTRIES
Terms & Conditions
ERP Solutions
HEAD OFFICE (SCUNTHORPE)
CONTACT US
HULL OFFICE
First Floor North, Shirethorn House, Redcliff Road, Hessle, Hull, East Yorkshire, HU13 0EY
Peterborough Office
12 The Metro Centre, Welbeck Way, Woodston, Peterborough, Cambridgeshire, PE2 7UH
HAMPSHIRE OFFICE
Jugo Systems, Trelew Suite 3, Ashurst Lodge, Lyndhurst Road, Ashurst, Hampshire, SO40 7AA