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IT INSTALLATIONS

Seamless IT Installations That Keep Your Business Moving Forward

Most SMEs end up upgrading IT only after something breaks. We take the opposite approach. Our expert-led installation service is proactive, strategic and fully managed,  from hardware replacements to cloud migrations and full system refreshes. We handle the entire process with clear timelines and zero disruption, so you end up with a modern IT setup that just works.

 

Over 30 Years' Experience

Microsoft Certified Experts

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We'll be in touch within 1 working day to book in a suitable time to meet with one of our IT experts.
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Future-Proof Your IT Without Disrupting Today


Upgrading IT shouldn’t bring disruption, delays or wasted budget. Whether you’re replacing ageing systems, migrating to the cloud or rolling out new tools, our certified experts design and deliver installations that are seamless, secure and aligned to your business goals. The result? A future-ready IT environment that boosts productivity, protects your data and keeps your business moving without interruption.

What’s Holding SMEs Back & How We Fix It

❌ Upgrades that disrupt operations and frustrate staff.
→  We plan and deliver installations with minimal downtime, so your team keeps working while we modernise your systems.

❌ IT suppliers who “drop in” new kit without a strategy
→ We align every installation with your business goals, ensuring the tech you invest in actually drives growth and efficiency.

❌ Confusing, piecemeal installs that leave gaps in security
→ We configure everything end-to-end, from firewalls and networks to devices and cloud. Keeping your systems safe from day 1.

❌ Costly mistakes from poorly planned migrations
→ Our Microsoft-certified experts scope, test and implement every installation carefully, preventing expensive setbacks and delays.

What Our IT Installations Cover

We install, configure, and support everything your business needs to run smoothly. Every project is planned around your goals, delivered by certified experts, and designed to keep your team productive from day one.
Hardware & Infrastructure
Hardware & Infrastructure

We roll out PCs, laptops, workstations, servers, firewalls, routers and business-grade WiFi. Everything is configured, tested and ready to go.

Secure Networks
Secure Networks

Your network is your backbone...and also the biggest risk. We build in firewalls, network security and robust configurations as standard, keeping your systems safe.

Cloud & Microsoft 365 Migrations
Cloud & Microsoft 365 Migrations

From Microsoft 365 to Azure and hybrid setups, we make moving to the cloud simple. You’ll gain secure, flexible access from anywhere, with minimal downtime.

Projects Planned Around Your Business
Projects Planned Around Your Business

Every installation starts with a free assessment. From there, we design a project plan that supports growth, improves efficiency and avoids wasted spend.

Certified Implementation Experts
Certified Implementation Experts

As a Microsoft Solutions Partner with 30+ years’ experience, we've delivered 100s of installs. From small upgrades to full cloud moves, you’re in safe hands.

Minimal Downtime, Maximum Confidence
Minimal Downtime, Maximum Confidence

Our installations are phased, tested and often scheduled out-of-hours. With backups and rollback plans, you’re covered if the unexpected happens.

Better-You-IT-Support

Our IT improvements have been instrumental in bringing us into the modern era. They’ve helped us get the most out of our technology and enabled us to focus on growing the business.

Judi Everatt
Finance and IT Director at BetterYou
View Case Study
Black-Onyx-IT-Support

The time and cost savings have been transformative. We’ve not only saved thousands in administrative costs but also unlocked new business opportunities that will be worth millions to our company. 

Stef Northfield
General Manager and Senior Associate Director at Black Onyx
View Case Study
Ulrick-And-Short-IT-Support

Having worked with HBP for a number of years now and it’s really good to find an IT partner that has the same core values as us, and to be able to develop with us as well.

Robert Lambert
Ulrick & Short
View Case Study
why businesses choose The HBP Group
With 30+ years of supporting SMEs, Microsoft-certified expertise and a 97% first-time fix rate, we’ve built a reputation for keeping businesses productive and secure. More than 650 organisations and 10,000 users rely on us every day.

 

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✅ 97% First-Time Fix Rate

Most IT issues are resolved on the very first call, reducing staff frustration and keeping your business productive without repeated interruptions.

✅ 15-Min Critical Response Time

When serious issues hit, our support team responds in as little as 15 minutes, minimising downtime and protecting your operations when it matters most.

✅ Microsoft-Certified Experts

Our accredited specialists are trusted to deliver secure, compliant and future-ready IT solutions that scale with your business.

✅ People-First Approach

We explain everything in plain English and work alongside your team, combining proactive service with a partnership built on trust.

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Our Clients' Experiences in Their Own Words

"HBP’s solutions have saved us 28 hours per week, significantly improving our operational efficiency and allowing us to focus on growing our business." 

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Stef Northfield

General Manager

"We believe HBP will support the growth of our business long term. We had to have the confidence that HBP could support us and support us long term, plus support us in the growth of our business to handle any IT projects that we had."

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Andrew Robinson

Managing Partner

"Through the whole process and leading up to the implementation was very easy, we felt comfortable once we’d visited the site, I could see the teams there, I could see the people and I could understand how your service would fit with our business."

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Simon Walkden

Chief Operating Officer
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Our Proven Process


Discovery & Assessment: We begin with a detailed assessment of your systems and needs, ensuring we only recommend solutions that deliver measurable business value.

Tailored Plan: Every installation is mapped to your business goals. We provide a clear, costed roadmap that includes backup strategies, risk assessments and phased rollout options.

Smooth Transition: Our certified engineers manage the installation with minimal disruption. We work out-of-hours where needed, fully test every step and keep your team productive throughout.

Ongoing Support & Training: Once systems are live, we don’t walk away. Your staff receive training, documentation and access to our dedicated helpdesk and proactive monitoring to keep everything running smoothly.

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Frequently Asked Questions

What types of IT systems do you install?

We handle everything, from replacing outdated hardware and rolling out new laptops to migrating email to Microsoft 365, moving workloads into Azure, and setting up secure networks or hosted desktops. In short, if it’s IT infrastructure, software or cloud, we scope it, supply it, install it and support it.

We install a full range of business IT systems, including:

  • Firewalls & network security

  • Routers and WiFi infrastructure

  • PCs, laptops, and workstations

  • On-premise servers

  • Microsoft 365 and cloud-hosted environments

How do I know what IT equipment I need?

We begin every project with a free, expert-led IT assessment. This helps us understand your current setup, business goals, and any bottlenecks — so we can recommend exactly what you need (and nothing you don’t).

Can you supply the hardware as well as install it?

Yes. We handle the full process — sourcing, supplying, and professionally installing everything from firewalls and routers to laptops, servers, and cloud infrastructure.

What if our staff struggle with new systems?

Change can be challenging, especially if your team has been using the same tools for years. That’s why every installation we deliver includes staff training where necessary and ongoing helpdesk support. We make sure your people feel confident using the new systems from day one, so adoption is smooth, frustrations are low, and productivity goes up.

What if something goes wrong during the installation?

We never go into an installation without a safety net. Every project includes full backups, rollback plans and a dedicated project manager to oversee the process. That means if something unexpected does crop up, we can revert quickly and keep your business running. In practice, most installations go live without a hitch, but you’ll have peace of mind knowing nothing is left to chance.

How do you minimise disruption?

We plan installations around your business, not the other way around. That means working out-of-hours if needed, phasing rollouts in stages and fully testing before go-live. Most of our clients are surprised at how little disruption there is and in many cases, staff barely notice the change until everything just works better.

How long do installations usually take?

It depends on the project. A laptop refresh can be done in days, while a full cloud migration may take weeks. The key is that we give you a clear timeline upfront, manage expectations and stick to the plan. You’ll always know what’s happening and when.