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IT Consultancy

Strategic IT Consultancy That Aligns Technology With Your Business Goals

Most SMEs treat IT as a patchwork fix - reacting only after problems disrupt the business. We take a different approach. Through IT assessments and expert-led consultancy, we uncover root causes and create a roadmap aligned to your goals. The result? Clarity, a step-by-step plan to fix issues and IT that drives productivity, security and growth.

 

Over 30 Years' Experience

Microsoft Certified Experts

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We'll be in touch within 1 working day to book in a suitable time to meet with one of our IT experts.
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Make IT Work for Your Business with Clear, Practical Consultancy


IT consultancy shouldn’t be vague, reactive or overly complex. Whether you're navigating a system refresh, exploring digital transformation or simply want to ensure your IT supports your business strategy, we provide clear, actionable advice tailored to SMEs. 

The result? Confidence in your IT decisions and a clear progression plan aligned with your budget, team and ambitions.

What’s Holding SMEs Back & How We Fix It

❌ Confusing Advice With No Clear Direction
→  We build clear, step-by-step IT strategies focused on your business goals, not tech for tech’s sake.

❌ Consultants Who Talk Strategy But Don’t Deliver Results
→ Our team stays with you through planning, implementation and beyond with measurable outcomes and accountability.

❌ Advice That Ignores SME Realities
→ We know SMEs need smart, flexible solutions. That’s why we build strategies that work with your team’s time and budget.

❌ Reactive IT Partners That Wait for Problems to Arise
→ We focus on prevention. From day one, we look for risks, inefficiencies and missed opportunities.

What Our IT Consultancy Covers
We provide clear, practical IT consultancy for SMEs. From strategy and planning to cloud, security  and compliance, our advice is built around your goals and delivered by accredited experts. Giving you clarity, confidence and tech that works long term.

 

IT Strategy & Roadmaps
IT Strategy & Roadmaps

We create clear strategies that align technology with your business goals. You get a roadmap that reduces waste and keeps IT driving growth.

Project Planning & Delivery
Project Planning & Delivery

We scope, design and manage IT projects from start to finish. Your upgrades happen smoothly, on time and without disruption.

Cloud & Digital Transformation
Cloud & Digital Transformation

We guide you through Microsoft 365, Azure and hybrid migrations at a pace that suits you. The result is flexible, secure systems you can access anywhere.

Cybersecurity & Compliance
Cybersecurity & Compliance

We design IT with security and compliance built in, covering GDPR and Cyber Essentials (CE & CE+). Your data and reputation stay protected from day one.

Procurement & Vendor Management
Procurement & Vendor Management

We source, supply and configure hardware, software and licensing for your business. You save time, money and avoid the stress of managing suppliers.

Lifecycle & Asset Management
Lifecycle & Asset Management

We plan hardware and software refreshes in line with your budget and growth plans. That means fewer breakdowns, predictable costs and reliable systems.

Managed IT Support & Proactive Monitoring
Managed IT Support & Proactive Monitoring

Our engineers resolve everyday IT issues quickly and professionally. They detect and fix thousands of potential issues each month before disruption.

Microsoft Licensing & Modern Workplace
Microsoft Licensing & Modern Workplace

As a Microsoft Solutions Partner, we tailor Microsoft 365, Teams and Azure to your business. You stay compliant and your team works smarter, not harder.

Better-You-IT-Support

Our IT improvements have been instrumental in bringing us into the modern era. They’ve helped us get the most out of our technology and enabled us to focus on growing the business.

Judi Everatt
Finance and IT Director at BetterYou
View Case Study
Black-Onyx-IT-Support

The time and cost savings have been transformative. We’ve not only saved thousands in administrative costs but also unlocked new business opportunities that will be worth millions to our company. 

Stef Northfield
General Manager and Senior Associate Director at Black Onyx
View Case Study
Ulrick-And-Short-IT-Support

Having worked with HBP for a number of years now and it’s really good to find an IT partner that has the same core values as us, and to be able to develop with us as well.

Robert Lambert
Ulrick & Short
View Case Study
why businesses choose The HBP Group
With 30+ years of supporting SMEs, Microsoft-certified expertise and a 97% first-time fix rate, we’ve built a reputation for keeping businesses productive and secure. More than 650 organisations and 10,000 users rely on us every day.

 

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✅ 97% First-Time Fix Rate

Most IT issues are resolved on the very first call, reducing staff frustration and keeping your business productive without repeated interruptions.

✅ 15-Min Critical Response Time

When serious issues hit, our support team responds in as little as 15 minutes, minimising downtime and protecting your operations when it matters most.

✅ Microsoft-Certified Experts

Our accredited specialists are trusted to deliver secure, compliant and future-ready IT solutions that scale with your business.

✅ People-First Approach

We explain everything in plain English and work alongside your team, combining proactive service with a partnership built on trust.

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Our Clients' Experiences in Their Own Words

"HBP’s solutions have saved us 28 hours per week, significantly improving our operational efficiency and allowing us to focus on growing our business." 

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Stef Northfield

General Manager

"We believe HBP will support the growth of our business long term. We had to have the confidence that HBP could support us and support us long term, plus support us in the growth of our business to handle any IT projects that we had."

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Andrew Robinson

Managing Partner

"Through the whole process and leading up to the implementation was very easy, we felt comfortable once we’d visited the site, I could see the teams there, I could see the people and I could understand how your service would fit with our business."

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Simon Walkden

Chief Operating Officer
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Our Proven Process

Discovery & Assessment: We review your current IT setup and business objectives. 

Plan & Recommend: We create a tailored IT strategy and roadmap that fits your needs and budget.

Support & Deliver: We provide ongoing consultancy, project delivery and account management to keep you on track.

We’ve helped hundreds of SMEs remove the guesswork from IT — delivering practical strategies that reduce costs, strengthen security and support growth.

Book A Free IT Consultation

Frequently Asked Questions

What is IT consultancy?

IT consultancy is a strategic service that helps businesses assess, plan, and improve their technology systems to support growth, efficiency and security. Rather than just fixing IT issues, we work with you to uncover the root causes of inefficiencies and design a tailored roadmap that aligns your IT with your business goals.

What is included in the Free IT Consultation?

Our free consultation begins with an initial discussion which then leads onto our full discovery process. This includes a management interview, staff survey, and infrastructure review. From this you’ll gain a full understanding of what’s holding your business back and a strategic roadmap to move forward.

How long does the full consultancy process take?

From initial assessment to presenting your IT roadmap, the discovery phase can take as little as 10 working days. Implementation timelines vary based on the complexity of your needs, but we provide a clear plan and milestones from day one.

Do I need to commit to any services after the consultation?

No. The consultation is obligation-free. If you decide to move forward, we’ll walk you through options that fit your goals, timelines and budget without pressure.

How is IT consultancy different from IT support?

IT support is about fixing problems when they happen. Consultancy goes deeper, it prevents those problems in the first place and ensures your IT actively drives the business forward. For SMEs, that means fewer headaches, more predictable costs and the confidence that your systems are helping you grow, not holding you back.

Do you only consult on Microsoft solutions?

No — while we’re a Microsoft Solutions Partner and experts in Microsoft 365, Azure and Teams, we also advise on a wide range of hardware, software and hybrid solutions. Our role is to cut through the noise and recommend only what’s right for your business, whatever the vendor.

Will consultancy lead to more costs?

Quite the opposite. Poor IT decisions cost SMEs thousands every year, from wasted licenses to downtime and security risks. Our consultancy prevents that by helping you invest only in the technology that adds real value. You’ll gain predictable budgets and better returns, without unnecessary extras.