IT SUPPORT NORTHAMPTON

IT Support & Managed IT Services for businesses in Northampton

Maximise efficiency and eliminate IT issues with The HBP Group’s tailored support packages. From our UK offices we work with customers in Northampton, helping them to understand their current challenges in-depth and create long-term solutions which drive business growth.

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IT Problem Identification

Inefficient IT processes aren’t just frustrating - they drain your productivity and profitability. We help businesses understand their challenges so they can be resolved properly.

IT Problems We Solve

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Free IT Assessments

Our 360° IT Assessment provides a deep understanding of your current situation from multiple angles - in a way that no other IT Support provider can match. And it's completely free!

Request Your IT Assessment

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All-Inclusive IT Support Pricing

Our IT Support packages use a per user, per year pricing model and include options for managed IT support, an all-inclusive option (including projects) as well as options for in-house IT teams.

IT Support Pricing

Our Clients' Experiences in Their Own Words

"They were keen to help us work with what we had and just to make it better, they just wanted to be able to ensure that we were getting the best out of it."

Lucy Taylor

Operations Director

“They understood the problems we had at the present but could also pre-empt some of the problems we would encounter going forward as the business continued to grow.”

Richard Law

Business Development Director

"We believe HBP will support the growth of our business long term. We had to have the confidence that HBP could support us and support us long term, plus support us in the growth of our business to handle any IT projects that we had."

Andrew Robinson

Managing Partner

"As we we’re growing as a company, we thought it was about time we had a serious well known partner that could deliver."

Richard Stott

Managing Director

"Through the whole process and leading up to the implementation was very easy, we felt comfortable once we’d visited the site, I could see the teams there, I could see the people and I could understand how your service would fit with our business."

Simon Walkden

Chief Operating Officer

"Having worked with HBP for a number of years now and it’s really good to find an IT partner that has the same core values as us, and to be able to develop with us as well."

Robert Lambert

Marketing & Communications

“If I needed to speak to someone in the support team, I was impressed by how quickly they managed to turnaround my query and how reactive they were.”

Richard Suddards

Financial Director

“Without IT, it would be impossible to manage and connect all our projects and remote staff effectively. It’s become essential to our day-to-day operations.”

Shelley Stringer

HR & Admin Director

“Having approached a few different companies, The HBP Group was the first one that offered to come to site, that really seemed to take the time to understand how CCLG works and what we needed from an IT solution.”

Ashley Gamble

Chief Executive

Elevate Your IT with Our Business IT Support Packages

Each of our IT support packages—elevate Assist, elevate Essentials, and elevate Infinity—is designed to provide the level of support, expertise, and proactive management your business needs to enhance productivity, reduce downtime, and scale confidently.

elevate Assist

£250 per user, per year

Designed to support organisations with an in-house IT team or manager.
Tech support for servers and core infrastructure.
NOC services for servers and core infrastructure.
Up to 25 days holiday cover including end-user support.
Minimum 25 users

Build Your Plan

elevate Infinity

£800 per user, per year

Designed for business who want to drive growth and efficiency.
Tech support for end users, including devices and core business software.
NOC services for core infrastructure and end-user devices.
Unlimited projects from our elevate Infinity project packs.
Minimum 25 users

Build Your Plan

elevate Essentials

£500 per user, per year

Designed for organisations without any internal IT resource.
Tech support for end users, including devices and core business software.
NOC services for core infrastructure and end-user devices.
New user device set up included.
Minimum 10 users

Build Your Plan

Why Choose The HBP Group?

Request a 360° IT Assessment

Fast responses without long call queues

We have simple service level agreements and dedicated teams on a fully staffed IT support desk that focus entirely on answering customer calls and resolving queries promptly. We strive for a one hour response for standard support issues, with an elevated 15-minute response for business-critical issues.

No IT issue too big

Our highly-trained and accredited IT teams are experts in their technical fields, capable of handling any challenge your business faces. We also elevate critical issues immediately so you can be confident your IT is being handled by the best.

Every IT area covered

Our unique service + support model lets us secure, monitor, and maintain every area of your IT, delivering our services using market-leading tools that most IT support companies simply don't have.

Get Started With The HBP Group’s IT Services & Support

Get Started

Request Your 360° IT Assessment

Complete the assessment survey and interview your team to find existing bottlenecks and kickstart your IT improvement journey.

Implement & Train On Proven Solutions

Our team works with you, applying our proven Stabilise, Adopt, Enable approach, to streamline your existing IT and recommend only the solutions you need.

Find Your Tailored Support Package

We help you choose and launch an IT support package for your optimised infrastructure that supports your team and infrastructure, even as you scale.

Where are you based and do you cover my location?

We are a UK based company who provide managed IT support and services across country. Because the vast majority of our work is carried out remotely this means that the location(s) of our customers is not a problem.

We have physical offices in Peterborough (Cambridgeshire), Scunthorpe (North Lincolnshire), Hull (East Yorkshire) and Romsey (Hampshire) as well a staff located throughout the UK.

How much does IT support cost?

Our pricing is based on a per-user, per-year model. Costs range from £250 to £800 per user per year, depending on the plan you select and any customisation you add. Use our calculator to get an accurate quote for your business.

Is there a minimum number of users required?

Yes. For our elevate Essentials package we require a minimum of 10 users and for elevate Infinity (all-inclusive package including projects) and elevate Assist (to support in-house IT teams) the minimum user count is 25.

How much can I customise one of your IT support packages for my business?

Our managed IT support service cover every element of your IT network and infrastructure. However, if your IT network setup doesn't fit our IT support packages we can create custom pricing to match your requirements.

Who are The HBP Group?

The HBP Group is made up of HBP Systems Ltd (Scunthorpe and Hull), Kamarin Computers Ltd (Peterborough) and Jugo Systems (Romsey). Collectively we work together as The HBP Group, allowing us to provide IT solutions across the UK.

With over 30 years experience, over 10,000 activie end-users and recognition from some of the leading names in IT, we are one of the leading IT companies in the country.

You can find out more about The HBP Group on our About page or Meet Our Team.