Call Us: 01482 423910 info@thehbpgroup.co.uk
< Return To Main Site

IT Support & Managed IT Services

Managed IT Support York

Looking for managed IT support in York? We’re a Microsoft-certified partner supporting SMEs across the region with responsive, reliable IT services. From day-to-day support to long-term strategy, we’ll make sure IT works for your business — not against it. Request a free quote now, or simply give us a call to discuss your needs in more detail.

 

97% First-Time Fix Rate
Trusted By Over 10,000 Users

Get A Free Quote Today

A member of our team will be in touch within 1 working day with a clear breakdown of costs - no hidden fees, no pressure.
Sophos
Microsoft Solutions Partner
HP Partner
WatchGuard
Synology
Exclaimer
DrayTek
Ubiquiti

How We Support Businesses In York

Love handshake icon

24/7 Proactive IT Support

We understand that IT issues don’t follow a 9-5 schedule and neither should your support. That’s why we offer 24/7 monitoring and optional around-the-clock critical support designed specifically for SMEs like yours.

8491307_padlock_security_password_icon

Cyber Security

Cyber security threats don’t wait for business hours — that’s why we deliver right-sized, proactive protection that keeps your systems secure, your data safe, and your team confident, all without adding unnecessary complexity or cost.

3209292_customer_headset_listen_service_support_icon

Experienced Helpdesk

Whether it’s a quick question, recurring issue, or critical incident, our experienced engineers are just a call or click away. No scripts. No hand-offs. Just fast, reliable support from people who understand your systems.

3586361_location_map_navigation_pointer_icon

On-Site Local Support

Whether it's troubleshooting network hardware, installing equipment, or responding to a critical failure, our local engineers act fast and professionally to minimise disruption and restore productivity.

3586366_group_people_person_icon

IT Consultancy

When IT is treated like a utility, it’s just a cost. When it’s guided by strategy, it becomes a growth engine. Our consultancy helps you make smarter tech decisions that support your business goals.

4619648_chart_diagram_hierarchy chart_organization_organization chart_icon

Projects & Planning

Planning an IT upgrade, infrastructure change, or system rollout shouldn’t feel risky. We deliver IT projects with the clarity, structure and technical expertise SMEs like yours need.

211719_cloud_download_icon

Hosted Infrastructures

Whether you're moving away from ageing servers, supporting a growing remote workforce, or planning for future scalability, our hosted infrastructure services provide a secure, flexible and efficient foundation.

5760369_attention_exclamation_exclamation mark_incident_icon

Disaster Recovery

We handle planning, testing and deploying your recovery strategy, ensuring systems, applications and files are restored quickly. With on-premise, hybrid and cloud recovery options backed by 24/7 monitoring.

9026881_mouse_thin_icon

Procurement & Provisioning

Choosing and setting up the right technology shouldn’t drain your time or budget, but with so many options, it’s easy to overbuy, under-spec, or fall behind. That’s why we simplify IT procurement and provisioning for SMEs.

Untitled design (33)

IT SUPPORT YORK

Providing Managed IT Support To Businesses In York.

York businesses are built on consistency, service, and growth — and your IT support should be no different. At The HBP Group, we provide fully managed IT support across York, combining expert advice, fast response, and long-term reliability.

From manufacturers on Northminster Business Park to SMEs in the town centre, we help businesses stay productive and secure. With 30+ years of experience, we keep your systems stable, your team supported, and your tech aligned with your goals, minus the stress.

Better-You-IT-Support

Our IT improvements have been instrumental in bringing us into the modern era. They’ve helped us get the most out of our technology and enabled us to focus on growing the business.

Judi Everatt
Finance and IT Director at BetterYou
View Case Study
Black-Onyx-IT-Support

The time and cost savings have been transformative. We’ve not only saved thousands in administrative costs but also unlocked new business opportunities that will be worth millions to our company. 

Stef Northfield
General Manager and Senior Associate Director at Black Onyx
View Case Study
Ulrick-And-Short-IT-Support

Having worked with HBP for a number of years now and it’s really good to find an IT partner that has the same core values as us, and to be able to develop with us as well.

Robert Lambert
Ulrick & Short
View Case Study

At The HBP Group, we don’t just fix IT problems, we prevent them. Our expert-led, proactive IT support keeps your business operating smoothly while helping you scale with confidence. Most importantly, our discovery process, which will enable us to uncover your challenges and create an initial IT plan, takes less than 3 hours of your time.

With over 30 years of experience, a proven process and minimal time commitment required from you, we make switching IT support smooth, secure, and stress-free.

  • ✅97% first-time issue resolution rate: Problems fixed right, the first time.
  • ✅Microsoft Solutions Partner certified: Accredited expertise you can rely on.
  • ✅Rapid response: Urgent issues handled in under 15 minutes.
  • ✅Proactive monitoring: We address and fix problems before they impact your business.
  • ✅Strategic IT planning: Ensures IT & technology supports your long-term goals.
  • ✅Flexible support packages: Managed IT Support packages to fit every need.

Servicing Businesses In York For 30+ Years

We’ve supported businesses across York and the wider North Yorkshire area for years, providing reliable, proactive IT services that feel truly local. Our engineers regularly work onsite with York-based companies, and our support team is always just a call away.

Email Us: info@thehbpgroup.co.uk

Call Us: 01482 423910

 

IT Support York Location

Frequently Asked Questions

Do you provide on-site IT support in York?

Yes. While much of our support can be delivered remotely, our engineers regularly support businesses in and around York with fast, reliable on-site visits when needed.

How quickly can you respond to issues in York?

We pride ourselves on fast response times. Critical tickets receive a response in under 15 minutes, and our team can be on-site in York when required—typically within the same business day.

What types of businesses in York do you work with?

We support a wide range of sectors across York, including manufacturers, distributors, accountants, solicitors, and professional service firms. If your business relies on IT, we’re here to help.

Can you work alongside our in-house IT team?

Absolutely. Our elevate Assist package is specifically designed to support internal IT departments with third-line expertise, holiday cover, and proactive monitoring.

Are your IT support services tailored to York-based businesses?

Yes. While we operate nationally, our support plans are flexible and can be adapted to your team size, local infrastructure, and future goals—ensuring a service that feels truly local.

Do you offer Microsoft 365 and cloud support in York?

Yes. As a Microsoft Solutions Partner, we provide full support for Microsoft 365, Teams, cloud migrations, and security. We also offer training and long-term planning for cloud adoption.

What makes your York IT support different from other providers?

With over 30 years of experience, a structured support model, and dedicated account management, we don’t just fix issues—we improve how your business works with IT.