MANAGED IT SUPPORT IN SHEFFIELD

Eliminate 95% of IT Issues With a Strategic IT Plan.

Based in Sheffield and fed up of your existing IT support arrangement? Our proven, expert-led approach will give you total confidence in your next IT move. With our Free IT Consultation and a proven delivery methodology, we resolve IT bottlenecks permanently — not just patch them. In just 10 working days, you’ll have a full picture of what’s holding you back and an IT plan to fix it.

97% First Time Fix Rate

Trusted by Over 10,000 Users

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IT SUPPORT SHEFFIELD

Providing Managed IT Support To Businesses In Sheffield.

Sheffield’s thriving business scene deserves IT support that’s not just responsive—but transformative. At The HBP Group, we help South Yorkshire businesses reduce downtime, stay secure, and get more from their technology. With a hands-on team working regularly in the Sheffield area, we bring you expert, fully managed IT services designed around your goals—not a one-size-fits-all fix.

Whether you’re running a law firm in the city centre, managing operations for a manufacturing site on the outskirts, or growing a consultancy in Kelham Island, we tailor our support to your sector, your team, and your ambitions. You’ll benefit from fast response times, strategic insight, and a local-first approach backed by over 30 years of national experience.

Thinking about switching providers? Struggling with recurring issues or planning for growth? We make it easy to stabilise your systems, move support over smoothly, and plan for what’s next—without disruption.

At The HBP Group, we don’t just fix IT problems, we prevent them. Our expert-led, proactive IT support keeps your business operating smoothly while helping you scale with confidence. Most importantly, our discovery process, which will enable us to uncover your challenges and create an initial IT plan, takes less than 3 hours of your time.

With over 30 years of experience, a proven process and minimal time commitment required from you, we make switching IT support smooth, secure, and stress-free.

  • 97% first-time issue resolution rate: Problems fixed right, the first time
  • Microsoft Solutions Partner certified: Accredited expertise you can rely on
  • Rapid response: Urgent issues handled in under 15 minutes
  • Proactive monitoring: We address and fix problems before they impact your business
  • Strategic IT planning: Ensures IT & technology supports your long-term goals
  • Flexible support packages: Managed IT Support packages to fit every need

Complete Managed IT Support

At The HBP Group, we provide fully managed IT support designed to eliminate the headaches that come with unreliable technology. We don’t just react to issues, we actively prevent them with a strategic, expert-led approach.

Our customers have saved hours of time every day, by eliminating recurring IT issues and using technology to streamline their business processes. On average our customes save 3 hours per user, per week in their first month after switching to us.

Unlimited IT Support
Unlimited IT Support

Get access to a dedicated team of IT support experts for all your tech-related issues and an average fix time across all issue of under 1 hour.

Proactive Monitoring
Proactive Monitoring

We detect and resolve over 2,000 potentials IT issues for our customers every month, preventing hours of downtime.

Fast Response Times
Fast Response Times

Urgent IT support issues receive a response in under 15 minutes, so you’re never left waiting when it matters most.

Strategic IT Planning
Strategic IT Planning

We align your technology with your business goals, helping you scale efficiently and avoid costly missteps.

Hardware & Software Management
Hardware & Software Management

From servers to software licenses, we manage your entire IT network so you can focus on growing your business.

Cybersecurity Protection
Cybersecurity Protection

70% of medium sized business reported being hacked in 2024, which is why we include core cybersecurity protection for our customers.

Remote & On-site Support
On-Site & Remote Support

Whether you need hands-on assistance or remote IT support fixes, we’ve got you covered wherever you work.

Flexible Support Packages
Flexible Support Packages

Choose from our flexible IT support packages designed to meet different levels of need and budget.

Imagine an IT system you never have to think about.

Just smooth operations, empowered staff and peace of mind.

Frequently Asked Questions

Are you based locally to Sheffield?

While our offices are nearby, our engineers work with Sheffield businesses every week. You’ll get all the speed and familiarity of a local provider, with the capability of a national one.

How do you support Sheffield businesses with urgent IT issues?

We offer rapid-response remote support for most tickets, and on-site help where needed. For Sheffield clients, we’re typically able to get someone to you the same day.

What kinds of businesses in Sheffield do you work with?

From precision engineering firms to regional accountancy practices and growing consultancies, we support a wide variety of Sheffield businesses across sectors.

Do you support hybrid and remote working setups?

Yes, and it’s something we’ve helped many Sheffield teams adopt. Whether it’s secure VPN access, Microsoft 365 integration, or remote device management—we make it easy.

What makes your IT support different?

Our approach is proactive—not reactive. We use a structured model, deliver fully tailored support, and back it all with Microsoft-certified expertise and local presence.

Can you take over from our current IT provider?

Definitely. We’ve switched hundreds of businesses over with minimal disruption. Our 30-day handover process ensures everything is secure, clear, and stress-free.