MANAGED IT SUPPORT IN PETERBOROUGH

Eliminate 95% of IT Issues With a Strategic IT Plan.

Based in Peterborough and fed up of your existing IT support arrangement? Our proven, expert-led approach will give you total confidence in your next IT move. With our Free IT Consultation and a proven delivery methodology, we resolve IT bottlenecks permanently — not just patch them. In just 10 working days, you’ll have a full picture of what’s holding you back and an IT plan to fix it.

97% First Time Fix Rate

Trusted by Over 10,000 Users

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IT SUPPORT PETERBOROUGH

Providing Managed IT Support To Businesses In Peterborough.

With a strong business community and rapid growth across industries, Peterborough businesses need IT support that’s fast, proactive, and reliable. At The HBP Group, we provide fully managed IT support from our Peterborough office, helping local organisations reduce downtime, improve security, and make smarter tech decisions.

Whether you're running a logistics operation in Alwalton Hill, managing a finance firm in the city centre, or growing your team in Bretton, we’re right here when you need us. With a local team on the ground and over 30 years of experience, we deliver the perfect blend of personal service and technical expertise.

From day-to-day support to long-term strategy, we’ll help you take control of your IT—without delays, downtime, or disruption.

At The HBP Group, we don’t just fix IT problems, we prevent them. Our expert-led, proactive IT support keeps your business operating smoothly while helping you scale with confidence. Most importantly, our discovery process, which will enable us to uncover your challenges and create an initial IT plan, takes less than 3 hours of your time.

With over 30 years of experience, a proven process and minimal time commitment required from you, we make switching IT support smooth, secure, and stress-free.

  • 97% first-time issue resolution rate: Problems fixed right, the first time
  • Microsoft Solutions Partner certified: Accredited expertise you can rely on
  • Rapid response: Urgent issues handled in under 15 minutes
  • Proactive monitoring: We address and fix problems before they impact your business
  • Strategic IT planning: Ensures IT & technology supports your long-term goals
  • Flexible support packages: Managed IT Support packages to fit every need

Complete Managed IT Support

At The HBP Group, we provide fully managed IT support designed to eliminate the headaches that come with unreliable technology. We don’t just react to issues, we actively prevent them with a strategic, expert-led approach.

Our customers have saved hours of time every day, by eliminating recurring IT issues and using technology to streamline their business processes. On average our customes save 3 hours per user, per week in their first month after switching to us.

Unlimited IT Support
Unlimited IT Support

Get access to a dedicated team of IT support experts for all your tech-related issues and an average fix time across all issue of under 1 hour.

Proactive Monitoring
Proactive Monitoring

We detect and resolve over 2,000 potentials IT issues for our customers every month, preventing hours of downtime.

Fast Response Times
Fast Response Times

Urgent IT support issues receive a response in under 15 minutes, so you’re never left waiting when it matters most.

Strategic IT Planning
Strategic IT Planning

We align your technology with your business goals, helping you scale efficiently and avoid costly missteps.

Hardware & Software Management
Hardware & Software Management

From servers to software licenses, we manage your entire IT network so you can focus on growing your business.

Cybersecurity Protection
Cybersecurity Protection

70% of medium sized business reported being hacked in 2024, which is why we include core cybersecurity protection for our customers.

Remote & On-site Support
On-Site & Remote Support

Whether you need hands-on assistance or remote IT support fixes, we’ve got you covered wherever you work.

Flexible Support Packages
Flexible Support Packages

Choose from our flexible IT support packages designed to meet different levels of need and budget.

Imagine an IT system you never have to think about.

Just smooth operations, empowered staff and peace of mind.

Frequently Asked Questions

Do you have a local office in Peterborough?

Yes. We have a fully operational office in Peterborough, allowing us to deliver fast, in-person support and local account management—backed by national-scale resources.

How quickly can you respond to issues for Peterborough clients?

Critical tickets are responded to within 15 minutes, and most problems are resolved remotely in under an hour. Being local means we can provide same-day on-site support when required.

What kinds of businesses do you support in Peterborough?

We work with SMEs, professional service firms, logistics and manufacturing companies, and growing businesses of all kinds across the Peterborough area.

Can you help us switch IT providers?

Absolutely. Our 30-day onboarding process includes technical reviews, provider handover, and full support setup—ensuring a stress-free switch without downtime.

Do you offer Microsoft 365 and cloud support in Peterborough?

Yes. We help businesses migrate to Microsoft 365, configure Teams and SharePoint, and set up secure, scalable cloud environments that suit your hybrid work model.

Why do Peterborough businesses choose The HBP Group?

Our local office, experienced team, and proactive approach make us the go-to IT partner for Peterborough businesses that want reliable support and real results.