Call Us: 01482 423910 info@thehbpgroup.co.uk

MANAGED IT SUPPORT IN OXFORD

Eliminate 95% of IT Issues With a Strategic IT Plan.

Based in Oxford and fed up of your existing IT support arrangement? Our proven, expert-led approach will give you total confidence in your next IT move. With our Free IT Consultation and a proven delivery methodology, we resolve IT bottlenecks permanently — not just patch them. In just 10 working days, you’ll have a full picture of what’s holding you back and an IT plan to fix it.

97% First Time Fix Rate

Trusted by Over 10,000 Users

Book A Free IT Consultation
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IT SUPPORT OXFORD

Providing Managed IT Support To Businesses In Oxford.

Oxford businesses operate at a high standard—and your IT support should too. At The HBP Group, we help Oxfordshire companies get more from their systems by delivering fast, reliable, and forward-thinking IT support. Whether you're part of the region’s thriving professional services sector, a growing SME, or a complex multi-site operation, we’ve got the experience and capacity to support you at every stage.

Our team works regularly with organisations in and around Oxford, offering a blend of strategic IT planning, hands-on support, and proactive system monitoring that prevents problems before they disrupt your day. We don’t just resolve issues—we help businesses transform how they use technology to work smarter, not harder.

If you’re thinking about reviewing your IT, planning for change, or switching from a provider that isn’t delivering, we’ll guide you through a seamless transition—with no jargon, no downtime, and no hassle.

At The HBP Group, we don’t just fix IT problems, we prevent them. Our expert-led, proactive IT support keeps your business operating smoothly while helping you scale with confidence. Most importantly, our discovery process, which will enable us to uncover your challenges and create an initial IT plan, takes less than 3 hours of your time.

With over 30 years of experience, a proven process and minimal time commitment required from you, we make switching IT support smooth, secure, and stress-free.

  • 97% first-time issue resolution rate: Problems fixed right, the first time
  • Microsoft Solutions Partner certified: Accredited expertise you can rely on
  • Rapid response: Urgent issues handled in under 15 minutes
  • Proactive monitoring: We address and fix problems before they impact your business
  • Strategic IT planning: Ensures IT & technology supports your long-term goals
  • Flexible support packages: Managed IT Support packages to fit every need
Better-You-IT-Support

Our IT improvements have been instrumental in bringing us into the modern era. They’ve helped us get the most out of our technology and enabled us to focus on growing the business.

Judi Everatt
Finance and IT Director at BetterYou
View Case Study
Black-Onyx-IT-Support

The time and cost savings have been transformative. We’ve not only saved thousands in administrative costs but also unlocked new business opportunities that will be worth millions to our company. 

Stef Northfield
General Manager and Senior Associate Director at Black Onyx
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Ulrick-And-Short-IT-Support

Having worked with HBP for a number of years now and it’s really good to find an IT partner that has the same core values as us, and to be able to develop with us as well.

Robert Lambert
Ulrick & Short
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Complete Managed IT Support

At The HBP Group, we provide fully managed IT support designed to eliminate the headaches that come with unreliable technology. We don’t just react to issues, we actively prevent them with a strategic, expert-led approach.

Our customers have saved hours of time every day, by eliminating recurring IT issues and using technology to streamline their business processes. On average our customes save 3 hours per user, per week in their first month after switching to us.

Unlimited IT Support
Unlimited IT Support

Get access to a dedicated team of IT support experts for all your tech-related issues and an average fix time across all issue of under 1 hour.

Proactive Monitoring
Proactive Monitoring

We detect and resolve over 2,000 potentials IT issues for our customers every month, preventing hours of downtime.

Fast Response Times
Fast Response Times

Urgent IT support issues receive a response in under 15 minutes, so you’re never left waiting when it matters most.

Strategic IT Planning
Strategic IT Planning

We align your technology with your business goals, helping you scale efficiently and avoid costly missteps.

Hardware & Software Management
Hardware & Software Management

From servers to software licenses, we manage your entire IT network so you can focus on growing your business.

Cybersecurity Protection
Cybersecurity Protection

70% of medium sized business reported being hacked in 2024, which is why we include core cybersecurity protection for our customers.

Remote & On-site Support
On-Site & Remote Support

Whether you need hands-on assistance or remote IT support fixes, we’ve got you covered wherever you work.

Flexible Support Packages
Flexible Support Packages

Choose from our flexible IT support packages designed to meet different levels of need and budget.

Imagine an IT system you never have to think about.

Just smooth operations, empowered staff and peace of mind.

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Frequently Asked Questions

Do you have experience working with businesses in Oxford?

Yes, we work with clients across Oxfordshire in sectors like legal, finance, manufacturing, and education support. Our team understands the pace and precision Oxford businesses demand.

Can you support both on-site and remote working models?

Absolutely. Many of our Oxford-based clients operate hybrid teams. We help set up secure, efficient remote access using tools like Microsoft 365, Teams, and remote device management.

What size businesses do you work with in Oxford?

We typically support companies with 10 to 250 employees, including those with multiple sites. Whether you have an internal IT team or none at all, we’ll tailor our support to fit.

How do you handle switching from another IT provider?

We make it simple. Our 30-day switch process includes full technical review, coordination with your existing provider, and onboarding—ensuring no loss of access or service.

What’s different about The HBP Group’s approach to IT support?

We combine over three decades of experience with a structured support model designed to not just fix issues, but improve the way your business uses IT long term.

Can we meet someone face-to-face in Oxford?

Yes. We’re happy to meet on-site to discuss your needs and assess your current IT setup. Many of our Oxford customers appreciate our consultative, in-person approach.