Call Us: 01482 423910 info@thehbpgroup.co.uk

MANAGED IT SUPPORT IN LEICESTER

Eliminate 95% of IT Issues With a Strategic IT Plan.

Based in Leicester and fed up of your existing IT support arrangement? Our proven, expert-led approach will give you total confidence in your next IT move. With our Free IT Consultation and a proven delivery methodology, we resolve IT bottlenecks permanently — not just patch them. In just 10 working days, you’ll have a full picture of what’s holding you back and an IT plan to fix it.

97% First Time Fix Rate

Trusted by Over 10,000 Users

Book A Free IT Consultation
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IT SUPPORT LEICESTER

Providing Managed IT Support To Businesses In Leicester.

Leicester is home to one of the UK’s most diverse and entrepreneurial business communities—and your IT support should be just as dynamic. At The HBP Group, we deliver fully managed IT services to businesses across Leicester, helping them stay secure, efficient, and supported by people who genuinely understand their challenges.

Whether you're running a manufacturing plant, managing a retail operation, or scaling up a professional service firm, we provide fast responses, plain-English advice, and proactive support that keeps your systems working and your team productive. With over 30 years of experience, we make IT simpler—so you can get on with running your business.

At The HBP Group, we don’t just fix IT problems, we prevent them. Our expert-led, proactive IT support keeps your business operating smoothly while helping you scale with confidence. Most importantly, our discovery process, which will enable us to uncover your challenges and create an initial IT plan, takes less than 3 hours of your time.

With over 30 years of experience, a proven process and minimal time commitment required from you, we make switching IT support smooth, secure, and stress-free.

  • 97% first-time issue resolution rate: Problems fixed right, the first time
  • Microsoft Solutions Partner certified: Accredited expertise you can rely on
  • Rapid response: Urgent issues handled in under 15 minutes
  • Proactive monitoring: We address and fix problems before they impact your business
  • Strategic IT planning: Ensures IT & technology supports your long-term goals
  • Flexible support packages: Managed IT Support packages to fit every need
Better-You-IT-Support

Our IT improvements have been instrumental in bringing us into the modern era. They’ve helped us get the most out of our technology and enabled us to focus on growing the business.

Judi Everatt
Finance and IT Director at BetterYou
View Case Study
Black-Onyx-IT-Support

The time and cost savings have been transformative. We’ve not only saved thousands in administrative costs but also unlocked new business opportunities that will be worth millions to our company. 

Stef Northfield
General Manager and Senior Associate Director at Black Onyx
View Case Study
Ulrick-And-Short-IT-Support

Having worked with HBP for a number of years now and it’s really good to find an IT partner that has the same core values as us, and to be able to develop with us as well.

Robert Lambert
Ulrick & Short
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Complete Managed IT Support

At The HBP Group, we provide fully managed IT support designed to eliminate the headaches that come with unreliable technology. We don’t just react to issues, we actively prevent them with a strategic, expert-led approach.

Our customers have saved hours of time every day, by eliminating recurring IT issues and using technology to streamline their business processes. On average our customes save 3 hours per user, per week in their first month after switching to us.

Unlimited IT Support
Unlimited IT Support

Get access to a dedicated team of IT support experts for all your tech-related issues and an average fix time across all issue of under 1 hour.

Proactive Monitoring
Proactive Monitoring

We detect and resolve over 2,000 potentials IT issues for our customers every month, preventing hours of downtime.

Fast Response Times
Fast Response Times

Urgent IT support issues receive a response in under 15 minutes, so you’re never left waiting when it matters most.

Strategic IT Planning
Strategic IT Planning

We align your technology with your business goals, helping you scale efficiently and avoid costly missteps.

Hardware & Software Management
Hardware & Software Management

From servers to software licenses, we manage your entire IT network so you can focus on growing your business.

Cybersecurity Protection
Cybersecurity Protection

70% of medium sized business reported being hacked in 2024, which is why we include core cybersecurity protection for our customers.

Remote & On-site Support
On-Site & Remote Support

Whether you need hands-on assistance or remote IT support fixes, we’ve got you covered wherever you work.

Flexible Support Packages
Flexible Support Packages

Choose from our flexible IT support packages designed to meet different levels of need and budget.

Imagine an IT system you never have to think about.

Just smooth operations, empowered staff and peace of mind.

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Frequently Asked Questions

Do you provide IT support in Leicester city and surrounding areas?

Yes. We support businesses across Leicester and Leicestershire, offering both remote support and in-person engineer visits when required.

We’ve never used external IT support—how does it work?

No problem. Many of our Leicester clients came from internal or ad hoc IT setups. We handle everything for you, including onboarding, system monitoring, and day-to-day support.

Can you support manufacturers and retailers in Leicester?

Absolutely. We work with a number of manufacturers and retail businesses in the area. We understand the need for uptime, security, and fast issue resolution.

Is switching from our current provider complicated?

Not at all. We manage the full handover—liaising with your current provider, migrating systems securely, and ensuring your staff are fully supported from day one.

How quickly will you respond to problems?

We respond to critical issues in under 15 minutes, with most problems resolved remotely within the hour. If you need someone on-site, we’re local enough to act quickly.

Do you explain things in a way that non-technical teams can understand?

Definitely. Our Leicester clients value our no-jargon approach. We explain everything clearly, so you always know what’s happening and why.