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IT Support & Managed IT Services

Managed IT Support Ipswich

Looking for managed IT support in Ipswich? We’re a Microsoft-certified partner supporting SMEs across the region with responsive, reliable IT services. From day-to-day support to long-term strategy, we’ll make sure IT works for your business — not against it. Request a free quote now, or simply give us a call to discuss your needs in more detail.

 

97% First-Time Fix Rate
Trusted By Over 10,000 Users

Get A Free Quote Today

A member of our team will be in touch within 1 working day with a clear breakdown of costs - no hidden fees, no pressure.
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How We Support Businesses In Ipswich

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24/7 Proactive IT Support

We understand that IT issues don’t follow a 9-5 schedule and neither should your support. That’s why we offer 24/7 monitoring and optional around-the-clock critical support designed specifically for SMEs like yours.

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Cyber Security

Cyber security threats don’t wait for business hours — that’s why we deliver right-sized, proactive protection that keeps your systems secure, your data safe, and your team confident, all without adding unnecessary complexity or cost.

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Experienced Helpdesk

Whether it’s a quick question, recurring issue, or critical incident, our experienced engineers are just a call or click away. No scripts. No hand-offs. Just fast, reliable support from people who understand your systems.

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On-Site Local Support

Whether it's troubleshooting network hardware, installing equipment, or responding to a critical failure, our local engineers act fast and professionally to minimise disruption and restore productivity.

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IT Consultancy

When IT is treated like a utility, it’s just a cost. When it’s guided by strategy, it becomes a growth engine. Our consultancy helps you make smarter tech decisions that support your business goals.

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Projects & Planning

Planning an IT upgrade, infrastructure change, or system rollout shouldn’t feel risky. We deliver IT projects with the clarity, structure and technical expertise SMEs like yours need.

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Hosted Infrastructures

Whether you're moving away from ageing servers, supporting a growing remote workforce, or planning for future scalability, our hosted infrastructure services provide a secure, flexible and efficient foundation.

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Disaster Recovery

We handle planning, testing and deploying your recovery strategy, ensuring systems, applications and files are restored quickly. With on-premise, hybrid and cloud recovery options backed by 24/7 monitoring.

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Procurement & Provisioning

Choosing and setting up the right technology shouldn’t drain your time or budget, but with so many options, it’s easy to overbuy, under-spec, or fall behind. That’s why we simplify IT procurement and provisioning for SMEs.

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IT SUPPORT IPSWICH

Providing Managed IT Support To Businesses In Ipswich.

Ipswich businesses are built on consistency, service, and growth — and your IT support should be no different. At The HBP Group, we provide fully managed IT support across Ipswich, combining expert advice, fast response, and long-term reliability.

From manufacturers on Ransomes Industrial Estate to SMEs in the town centre, we help businesses stay productive and secure. With 30+ years of experience, we keep your systems stable, your team supported, and your tech aligned with your goals, minus the stress.

Better-You-IT-Support

Our IT improvements have been instrumental in bringing us into the modern era. They’ve helped us get the most out of our technology and enabled us to focus on growing the business.

Judi Everatt
Finance and IT Director at BetterYou
View Case Study
Black-Onyx-IT-Support

The time and cost savings have been transformative. We’ve not only saved thousands in administrative costs but also unlocked new business opportunities that will be worth millions to our company. 

Stef Northfield
General Manager and Senior Associate Director at Black Onyx
View Case Study
Ulrick-And-Short-IT-Support

Having worked with HBP for a number of years now and it’s really good to find an IT partner that has the same core values as us, and to be able to develop with us as well.

Robert Lambert
Ulrick & Short
View Case Study

At The HBP Group, we don’t just fix IT problems, we prevent them. Our expert-led, proactive IT support keeps your business operating smoothly while helping you scale with confidence. Most importantly, our discovery process, which will enable us to uncover your challenges and create an initial IT plan, takes less than 3 hours of your time.

With over 30 years of experience, a proven process and minimal time commitment required from you, we make switching IT support smooth, secure, and stress-free.

  • ✅97% first-time issue resolution rate: Problems fixed right, the first time.
  • ✅Microsoft Solutions Partner certified: Accredited expertise you can rely on.
  • ✅Rapid response: Urgent issues handled in under 15 minutes.
  • ✅Proactive monitoring: We address and fix problems before they impact your business.
  • ✅Strategic IT planning: Ensures IT & technology supports your long-term goals.
  • ✅Flexible support packages: Managed IT Support packages to fit every need.

Servicing Businesses In Ipswich For 30+ Years

We’ve supported businesses across Ipswich and the wider Suffolk area for years, providing reliable, proactive IT services that feel truly local. Our engineers regularly work onsite with Ipswich-based companies, and our support team is always just a call away.

Email Us: info@thehbpgroup.co.uk

Call Us: 01482 423910

 

IT Support Ipswich Location

Frequently Asked Questions

Do you support businesses in and around Ipswich?

Yes. We work with companies across Ipswich and Suffolk, providing remote and on-site support tailored to your location and operational needs.

Is my business too small for fully managed IT support?

No. We support businesses of all sizes in Ipswich—from 5-person teams to 200-user operations. Our services are built to scale and suit your budget.

Is it difficult to change IT providers?

Not with us. We manage the full process, including communication with your old provider, transferring access, and onboarding your staff—so the change is seamless and stress-free.

Do you understand the challenges faced by local service businesses?

Yes. We work with accountants, legal firms, consultancies so we know how important uptime, data security, and simple communication are in your sector.

What if we’re not confident in our current IT setup?

That’s exactly what we’re here to help with. We offer a free IT review to assess your systems, identify risks, and show you how things could run more efficiently.

How fast do you respond when there’s a problem?

We respond to urgent tickets in under 15 minutes and resolve most issues remotely within the hour. If needed, we’ll arrange a site visit to your Ipswich office.