MANAGED IT SUPPORT IN HULL

Eliminate 95% of IT Issues With a Strategic IT Plan.

Based in Hull and fed up of your existing IT support arrangement? Our proven, expert-led approach will give you total confidence in your next IT move. With our Free IT Consultation and a proven delivery methodology, we resolve IT bottlenecks permanently — not just patch them. In just 10 working days, you’ll have a full picture of what’s holding you back and an IT plan to fix it.

97% First Time Fix Rate

Trusted by Over 10,000 Users

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IT SUPPORT HULL

Providing Managed IT Support To Businesses In Hull.

Hull’s business landscape is fast-paced and diverse—and your IT support should keep up. At The HBP Group, we provide fully managed IT support from our office in Melton, just outside Hull, helping businesses across East Yorkshire stay productive, protected, and prepared for growth.

Whether you're a manufacturer in Sutton Fields, a professional services firm in the city centre, or an ambitious SME ready to scale, our nearby team offers expert support with a personal, local touch. With engineers based just minutes away and backed by over 30 years of experience, we ensure your IT runs smoothly—day in, day out.

From urgent fixes to strategic planning, we make managing your technology effortless—so you can focus on running your business.

At The HBP Group, we don’t just fix IT problems, we prevent them. Our expert-led, proactive IT support keeps your business operating smoothly while helping you scale with confidence. Most importantly, our discovery process, which will enable us to uncover your challenges and create an initial IT plan, takes less than 3 hours of your time.

With over 30 years of experience, a proven process and minimal time commitment required from you, we make switching IT support smooth, secure, and stress-free.

  • 97% first-time issue resolution rate: Problems fixed right, the first time
  • Microsoft Solutions Partner certified: Accredited expertise you can rely on
  • Rapid response: Urgent issues handled in under 15 minutes
  • Proactive monitoring: We address and fix problems before they impact your business
  • Strategic IT planning: Ensures IT & technology supports your long-term goals
  • Flexible support packages: Managed IT Support packages to fit every need

Complete Managed IT Support

At The HBP Group, we provide fully managed IT support designed to eliminate the headaches that come with unreliable technology. We don’t just react to issues, we actively prevent them with a strategic, expert-led approach.

Our customers have saved hours of time every day, by eliminating recurring IT issues and using technology to streamline their business processes. On average our customes save 3 hours per user, per week in their first month after switching to us.

Unlimited IT Support
Unlimited IT Support

Get access to a dedicated team of IT support experts for all your tech-related issues and an average fix time across all issue of under 1 hour.

Proactive Monitoring
Proactive Monitoring

We detect and resolve over 2,000 potentials IT issues for our customers every month, preventing hours of downtime.

Fast Response Times
Fast Response Times

Urgent IT support issues receive a response in under 15 minutes, so you’re never left waiting when it matters most.

Strategic IT Planning
Strategic IT Planning

We align your technology with your business goals, helping you scale efficiently and avoid costly missteps.

Hardware & Software Management
Hardware & Software Management

From servers to software licenses, we manage your entire IT network so you can focus on growing your business.

Cybersecurity Protection
Cybersecurity Protection

70% of medium sized business reported being hacked in 2024, which is why we include core cybersecurity protection for our customers.

Remote & On-site Support
On-Site & Remote Support

Whether you need hands-on assistance or remote IT support fixes, we’ve got you covered wherever you work.

Flexible Support Packages
Flexible Support Packages

Choose from our flexible IT support packages designed to meet different levels of need and budget.

Imagine an IT system you never have to think about.

Just smooth operations, empowered staff and peace of mind.

Frequently Asked Questions

Do you offer on-site IT support in Hull?

Yes. Our office in Melton, just outside Hull, enables our engineers to deliver rapid on-site support across the city and surrounding areas—usually the same day.

How fast do you respond to IT issues?

We respond to critical tickets in under 15 minutes. Most issues are resolved remotely within the hour, and our close proximity means we’re quick to act when on-site help is needed.

What types of Hull businesses do you support?

We work with organisations across Hull, including manufacturers, logistics providers, law firms, and professional service companies. Our support is scalable and tailored to your business size and industry.

Can you manage the switch from our current IT provider?

Absolutely. Our structured 30-day transition process ensures a smooth handover, minimal disruption, and clear communication throughout.

Do you support Microsoft 365 and hybrid working?

Yes. We help Hull-based businesses implement, manage, and get the most from Microsoft 365, Teams, and other cloud tools—while ensuring secure access for hybrid teams.

Why choose The HBP Group as your Hull IT support partner?

With a nearby office in Melton, a 30-year track record, and a proactive three-phase approach, we combine local service with nationally recognised expertise.