Call Us: 01482 423910 info@thehbpgroup.co.uk

IT Support & Managed IT Services

Managed IT Support Hertfordshire

Looking for managed IT support in Hertfordshire? We’re a Microsoft-certified partner supporting SMEs across the region with responsive, reliable IT services. From day-to-day support to long-term strategy, we’ll make sure IT works for your business — not against it. Request a free quote now, or simply give us a call to discuss your needs in more detail.

 

97% First-Time Fix Rate
Trusted By Over 10,000 Users

Get A Free Quote Today

A member of our team will be in touch within 1 working day with a clear breakdown of costs - no hidden fees, no pressure.
Sophos
Microsoft Solutions Partner
HP Partner
WatchGuard
Synology
Exclaimer
DrayTek
Ubiquiti

How We Support Businesses In Hertfordshire

Love handshake icon

24/7 Proactive IT Support

We understand that IT issues don’t follow a 9-5 schedule and neither should your support. That’s why we offer 24/7 monitoring and optional around-the-clock critical support designed specifically for SMEs like yours.

8491307_padlock_security_password_icon

Cyber Security

Cyber security threats don’t wait for business hours — that’s why we deliver right-sized, proactive protection that keeps your systems secure, your data safe, and your team confident, all without adding unnecessary complexity or cost.

3209292_customer_headset_listen_service_support_icon

Experienced Helpdesk

Whether it’s a quick question, recurring issue, or critical incident, our experienced engineers are just a call or click away. No scripts. No hand-offs. Just fast, reliable support from people who understand your systems.

3586361_location_map_navigation_pointer_icon

On-Site Local Support

Whether it's troubleshooting network hardware, installing equipment, or responding to a critical failure, our local engineers act fast and professionally to minimise disruption and restore productivity.

3586366_group_people_person_icon

IT Consultancy

When IT is treated like a utility, it’s just a cost. When it’s guided by strategy, it becomes a growth engine. Our consultancy helps you make smarter tech decisions that support your business goals.

4619648_chart_diagram_hierarchy chart_organization_organization chart_icon

Projects & Planning

Planning an IT upgrade, infrastructure change, or system rollout shouldn’t feel risky. We deliver IT projects with the clarity, structure and technical expertise SMEs like yours need.

211719_cloud_download_icon

Hosted Infrastructures

Whether you're moving away from ageing servers, supporting a growing remote workforce, or planning for future scalability, our hosted infrastructure services provide a secure, flexible and efficient foundation.

5760369_attention_exclamation_exclamation mark_incident_icon

Disaster Recovery

We handle planning, testing and deploying your recovery strategy, ensuring systems, applications and files are restored quickly. With on-premise, hybrid and cloud recovery options backed by 24/7 monitoring.

9026881_mouse_thin_icon

Procurement & Provisioning

Choosing and setting up the right technology shouldn’t drain your time or budget, but with so many options, it’s easy to overbuy, under-spec, or fall behind. That’s why we simplify IT procurement and provisioning for SMEs.

Untitled design (15)

IT SUPPORT HERTFORDSHIRE

Providing Managed IT Support To Businesses In Hertfordshire.

Hertfordshire businesses are built on consistency, service, and growth — and your IT support should be no different. At The HBP Group, we provide fully managed IT support across Hertfordshire, combining expert advice, fast response, and long-term reliability.

From manufacturers in Hemel Hempstead to SMEs in the town centre, we help businesses stay productive and secure. With 30+ years of experience, we keep your systems stable, your team supported, and your tech aligned with your goals, minus the stress.

Better-You-IT-Support

Our IT improvements have been instrumental in bringing us into the modern era. They’ve helped us get the most out of our technology and enabled us to focus on growing the business.

Judi Everatt
Finance and IT Director at BetterYou
View Case Study
Black-Onyx-IT-Support

The time and cost savings have been transformative. We’ve not only saved thousands in administrative costs but also unlocked new business opportunities that will be worth millions to our company. 

Stef Northfield
General Manager and Senior Associate Director at Black Onyx
View Case Study
Ulrick-And-Short-IT-Support

Having worked with HBP for a number of years now and it’s really good to find an IT partner that has the same core values as us, and to be able to develop with us as well.

Robert Lambert
Ulrick & Short
View Case Study

At The HBP Group, we don’t just fix IT problems, we prevent them. Our expert-led, proactive IT support keeps your business operating smoothly while helping you scale with confidence. Most importantly, our discovery process, which will enable us to uncover your challenges and create an initial IT plan, takes less than 3 hours of your time.

With over 30 years of experience, a proven process and minimal time commitment required from you, we make switching IT support smooth, secure, and stress-free.

  • ✅97% first-time issue resolution rate: Problems fixed right, the first time.
  • ✅Microsoft Solutions Partner certified: Accredited expertise you can rely on.
  • ✅Rapid response: Urgent issues handled in under 15 minutes.
  • ✅Proactive monitoring: We address and fix problems before they impact your business.
  • ✅Strategic IT planning: Ensures IT & technology supports your long-term goals.
  • ✅Flexible support packages: Managed IT Support packages to fit every need.

Servicing Businesses In Hertfordshire For 30+ Years

We’ve supported businesses across Hertfordshire and the wider area for years, providing reliable, proactive IT services that feel truly local. Our engineers regularly work onsite with Hertfordshire-based companies, and our support team is always just a call away.

Email Us: info@thehbpgroup.co.uk

Call Us: 01482 423910

 

IT Support Hertfordshire Location

Frequently Asked Questions

Do you support businesses across Hertfordshire?

Yes. We support companies across the county, including Watford, St Albans, Welwyn Garden City, Hemel Hempstead, and surrounding areas—with both remote and on-site support available.

What types of businesses do you work with in Hertfordshire?

We support a wide range of businesses across professional services, logistics, retail, construction, and B2B industries. Our support scales from 10 to 250+ users and is tailored to each client.

How fast is your response time for Hertfordshire clients?

Critical issues are responded to in under 15 minutes, and most requests are resolved within the hour. On-site visits can be arranged quickly when needed, depending on your location and package.

Can you handle the process of switching IT providers?

Yes. Our 30-day switch process includes a technical audit, system access handover, and full onboarding—ensuring a smooth, low-risk transition with no loss of access or service.

Do you provide Microsoft 365 and cloud support in Hertfordshire?

Absolutely. We help businesses migrate to Microsoft 365, configure Teams and SharePoint, and manage secure hybrid and remote work environments tailored to your needs.

Why choose The HBP Group in Hertfordshire?

We offer strategic IT support—not just break-fix services. Our proven process ensures your systems are solid, your people are trained, and your business is ready to scale securely and efficiently.