Call Us: 01482 423910 info@thehbpgroup.co.uk

MANAGED IT SUPPORT IN HERTFORDSHIRE

Eliminate 95% of IT Issues With a Strategic IT Plan.

Based in Hertfordshire and fed up of your existing IT support arrangement? Our proven, expert-led approach will give you total confidence in your next IT move. With our Free IT Consultation and a proven delivery methodology, we resolve IT bottlenecks permanently — not just patch them. In just 10 working days, you’ll have a full picture of what’s holding you back and an IT plan to fix it.

97% First Time Fix Rate

Trusted by Over 10,000 Users

Book A Free IT Consultation
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IT SUPPORT HERTFORDSHIRE

Providing Managed IT Support To Businesses In Hertfordshire.

Hertfordshire is home to a thriving business community—from ambitious SMEs and professional service firms to growing regional offices. At The HBP Group, we provide fully managed IT support to Hertfordshire businesses looking for stability, scalability, and strategic input—not just short-term fixes.

We support companies across the county, including Watford, St Albans, Stevenage, and Hemel Hempstead—delivering responsive helpdesk support, on-site engineering, and long-term IT planning. Our proactive approach reduces downtime, secures your infrastructure, and helps your team work more efficiently every day.

Whether you're looking to switch providers, improve support quality, or plan for your next stage of growth, we’ll help you take control of your IT—backed by over 30 years of experience and a dedicated support team that’s easy to reach and even easier to work with.

At The HBP Group, we don’t just fix IT problems, we prevent them. Our expert-led, proactive IT support keeps your business operating smoothly while helping you scale with confidence. Most importantly, our discovery process, which will enable us to uncover your challenges and create an initial IT plan, takes less than 3 hours of your time.

With over 30 years of experience, a proven process and minimal time commitment required from you, we make switching IT support smooth, secure, and stress-free.

  • 97% first-time issue resolution rate: Problems fixed right, the first time
  • Microsoft Solutions Partner certified: Accredited expertise you can rely on
  • Rapid response: Urgent issues handled in under 15 minutes
  • Proactive monitoring: We address and fix problems before they impact your business
  • Strategic IT planning: Ensures IT & technology supports your long-term goals
  • Flexible support packages: Managed IT Support packages to fit every need
Better-You-IT-Support

Our IT improvements have been instrumental in bringing us into the modern era. They’ve helped us get the most out of our technology and enabled us to focus on growing the business.

Judi Everatt
Finance and IT Director at BetterYou
View Case Study
Black-Onyx-IT-Support

The time and cost savings have been transformative. We’ve not only saved thousands in administrative costs but also unlocked new business opportunities that will be worth millions to our company. 

Stef Northfield
General Manager and Senior Associate Director at Black Onyx
View Case Study
Ulrick-And-Short-IT-Support

Having worked with HBP for a number of years now and it’s really good to find an IT partner that has the same core values as us, and to be able to develop with us as well.

Robert Lambert
Ulrick & Short
View Case Study

Complete Managed IT Support

At The HBP Group, we provide fully managed IT support designed to eliminate the headaches that come with unreliable technology. We don’t just react to issues, we actively prevent them with a strategic, expert-led approach.

Our customers have saved hours of time every day, by eliminating recurring IT issues and using technology to streamline their business processes. On average our customes save 3 hours per user, per week in their first month after switching to us.

Unlimited IT Support
Unlimited IT Support

Get access to a dedicated team of IT support experts for all your tech-related issues and an average fix time across all issue of under 1 hour.

Proactive Monitoring
Proactive Monitoring

We detect and resolve over 2,000 potentials IT issues for our customers every month, preventing hours of downtime.

Fast Response Times
Fast Response Times

Urgent IT support issues receive a response in under 15 minutes, so you’re never left waiting when it matters most.

Strategic IT Planning
Strategic IT Planning

We align your technology with your business goals, helping you scale efficiently and avoid costly missteps.

Hardware & Software Management
Hardware & Software Management

From servers to software licenses, we manage your entire IT network so you can focus on growing your business.

Cybersecurity Protection
Cybersecurity Protection

70% of medium sized business reported being hacked in 2024, which is why we include core cybersecurity protection for our customers.

Remote & On-site Support
On-Site & Remote Support

Whether you need hands-on assistance or remote IT support fixes, we’ve got you covered wherever you work.

Flexible Support Packages
Flexible Support Packages

Choose from our flexible IT support packages designed to meet different levels of need and budget.

Imagine an IT system you never have to think about.

Just smooth operations, empowered staff and peace of mind.

Book A Free IT Consultation

Frequently Asked Questions

Do you support businesses across Hertfordshire?

Yes. We support companies across the county, including Watford, St Albans, Welwyn Garden City, Hemel Hempstead, and surrounding areas—with both remote and on-site support available.

What types of businesses do you work with in Hertfordshire?

We support a wide range of businesses across professional services, logistics, retail, construction, and B2B industries. Our support scales from 10 to 250+ users and is tailored to each client.

How fast is your response time for Hertfordshire clients?

Critical issues are responded to in under 15 minutes, and most requests are resolved within the hour. On-site visits can be arranged quickly when needed, depending on your location and package.

Can you handle the process of switching IT providers?

Yes. Our 30-day switch process includes a technical audit, system access handover, and full onboarding—ensuring a smooth, low-risk transition with no loss of access or service.

Do you provide Microsoft 365 and cloud support in Hertfordshire?

Absolutely. We help businesses migrate to Microsoft 365, configure Teams and SharePoint, and manage secure hybrid and remote work environments tailored to your needs.

Why choose The HBP Group in Hertfordshire?

We offer strategic IT support—not just break-fix services. Our proven process ensures your systems are solid, your people are trained, and your business is ready to scale securely and efficiently.