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IT Support & Managed IT Services

Managed IT Support Derby

Looking for managed IT support in Derby? We’re a Microsoft-certified partner supporting SMEs across the region with responsive, reliable IT services. From day-to-day support to long-term strategy, we’ll make sure IT works for your business — not against it. Request a free quote now, or simply give us a call to discuss your needs in more detail.

 

97% First-Time Fix Rate
Trusted By Over 10,000 Users

Get A Free Quote Today

A member of our team will be in touch within 1 working day with a clear breakdown of costs - no hidden fees, no pressure.
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How We Support Businesses In Derby

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24/7 Proactive IT Support

We understand that IT issues don’t follow a 9-5 schedule and neither should your support. That’s why we offer 24/7 monitoring and optional around-the-clock critical support designed specifically for SMEs like yours.

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Cyber Security

Cyber security threats don’t wait for business hours — that’s why we deliver right-sized, proactive protection that keeps your systems secure, your data safe, and your team confident, all without adding unnecessary complexity or cost.

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Experienced Helpdesk

Whether it’s a quick question, recurring issue, or critical incident, our experienced engineers are just a call or click away. No scripts. No hand-offs. Just fast, reliable support from people who understand your systems.

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On-Site Local Support

Whether it's troubleshooting network hardware, installing equipment, or responding to a critical failure, our local engineers act fast and professionally to minimise disruption and restore productivity.

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IT Consultancy

When IT is treated like a utility, it’s just a cost. When it’s guided by strategy, it becomes a growth engine. Our consultancy helps you make smarter tech decisions that support your business goals.

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Projects & Planning

Planning an IT upgrade, infrastructure change, or system rollout shouldn’t feel risky. We deliver IT projects with the clarity, structure and technical expertise SMEs like yours need.

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Hosted Infrastructures

Whether you're moving away from ageing servers, supporting a growing remote workforce, or planning for future scalability, our hosted infrastructure services provide a secure, flexible and efficient foundation.

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Disaster Recovery

We handle planning, testing and deploying your recovery strategy, ensuring systems, applications and files are restored quickly. With on-premise, hybrid and cloud recovery options backed by 24/7 monitoring.

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Procurement & Provisioning

Choosing and setting up the right technology shouldn’t drain your time or budget, but with so many options, it’s easy to overbuy, under-spec, or fall behind. That’s why we simplify IT procurement and provisioning for SMEs.

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IT SUPPORT DERBY

Providing Managed IT Support To Businesses In Derby.

Derby businesses are built on consistency, service, and growth — and your IT support should be no different. At The HBP Group, we provide fully managed IT support across Derbyshire, combining expert advice, fast response, and long-term reliability.

From manufacturers in Chaddesden to SMEs in the town centre, we help businesses stay productive and secure. With 30+ years of experience, we keep your systems stable, your team supported, and your tech aligned with your goals, minus the stress.

Better-You-IT-Support

Our IT improvements have been instrumental in bringing us into the modern era. They’ve helped us get the most out of our technology and enabled us to focus on growing the business.

Judi Everatt
Finance and IT Director at BetterYou
View Case Study
Black-Onyx-IT-Support

The time and cost savings have been transformative. We’ve not only saved thousands in administrative costs but also unlocked new business opportunities that will be worth millions to our company. 

Stef Northfield
General Manager and Senior Associate Director at Black Onyx
View Case Study
Ulrick-And-Short-IT-Support

Having worked with HBP for a number of years now and it’s really good to find an IT partner that has the same core values as us, and to be able to develop with us as well.

Robert Lambert
Ulrick & Short
View Case Study

At The HBP Group, we don’t just fix IT problems, we prevent them. Our expert-led, proactive IT support keeps your business operating smoothly while helping you scale with confidence. Most importantly, our discovery process, which will enable us to uncover your challenges and create an initial IT plan, takes less than 3 hours of your time.

With over 30 years of experience, a proven process and minimal time commitment required from you, we make switching IT support smooth, secure, and stress-free.

  • ✅97% first-time issue resolution rate: Problems fixed right, the first time.
  • ✅Microsoft Solutions Partner certified: Accredited expertise you can rely on.
  • ✅Rapid response: Urgent issues handled in under 15 minutes.
  • ✅Proactive monitoring: We address and fix problems before they impact your business.
  • ✅Strategic IT planning: Ensures IT & technology supports your long-term goals.
  • ✅Flexible support packages: Managed IT Support packages to fit every need.

Servicing Businesses In Derby For 30+ Years

We’ve supported businesses across Derby and the wider Derbyshire area for years, providing reliable, proactive IT services that feel truly local. Our engineers regularly work onsite with Derby-based companies, and our support team is always just a call away.

Email Us: info@thehbpgroup.co.uk

Call Us: 01482 423910

 

IT Support Derby Location

Frequently Asked Questions

Do you support Derby-based businesses on-site and remotely?

Yes. We provide IT support across Derby and the surrounding area, with both remote and on-site options. Our engineers can be dispatched quickly if a visit is required.

Can you handle the IT needs of an engineering or industrial company?

Absolutely. We work with several industrial and manufacturing firms and understand the importance of reliability, network performance, and compliance in these environments.

Can your support grow with our business?

Yes. Our managed IT support scales with you. Whether you’re hiring more staff, opening a new site, or integrating new systems, we adapt your support to keep up with your growth.

Is switching IT providers a big risk for us?

Not with our process. We manage the entire switch, including liaising with your current provider, handling access handovers, and onboarding your team—without interrupting your operations.

We’ve had the same IT setup for years—do we really need to change?

Possibly. Many Derby businesses we work with are using outdated systems that hold them back. A free IT review will show you where improvements can be made—without any pressure to commit.

How quickly can we expect help when something goes wrong?

We respond to urgent issues in under 15 minutes. Most problems are resolved remotely the same day, and we can send engineers to your Derby premises if hands-on support is needed.