BUSINESS IT SUPPORT

IT Support Packages To Fit Your Business

Maximise efficiency and eliminate IT issues with The HBP Group’s tailored support packages. From supplementing your internal IT team to providing complete support and strategy, our elevate Assist, elevate Essentials, and elevate Infinity packages are designed to align with your business needs and goals.

Request An IT Assessment

Find Your Package

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Predictable Costs

Avoid budget surprises with clear pricing models that align with your IT needs and growth goals.

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Flexible Options

Choose the level of support that suits your team’s requirements, from hands-on assistance to comprehensive, end-to-end management.

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Expert Leadership

Gain a team of trusted advisors who provide targeted guidance and continuous support as you scale.

Elevate Your IT with Our Business IT Support Packages

Each of our IT support packages—elevate Assist, elevate Essentials, and elevate Infinity—is designed to provide the level of support, expertise, and proactive management your business needs to enhance productivity, reduce downtime, and scale confidently.

elevate Assist

£250 per user, per year

Designed to support organisations with an in-house IT team or manager.
Tech support for servers and core infrastructure.
NOC services for servers and core infrastructure.
Up to 25 days holiday cover including end-user support.
Minimum 25 users

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elevate Infinity

£800 per user, per year

Designed for business who want to drive growth and efficiency.
Tech support for end users, including devices and core business software.
NOC services for core infrastructure and end-user devices.
Unlimited projects from our elevate Infinity project packs.
Minimum 25 users

Build Your Plan

elevate Essentials

£500 per user, per year

Designed for organisations without any internal IT resource.
Tech support for end users, including devices and core business software.
NOC services for core infrastructure and end-user devices.
New user device set up included.
Minimum 10 users

Build Your Plan

Why Choose The HBP Group?

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Fast responses without long call queues

We have simple service level agreements and dedicated teams on a fully staffed IT support desk that focus entirely on answering customer calls and resolving queries promptly. We strive for a one hour response for standard support issues, with an elevated 15-minute response for business-critical issues.

No IT issue too big

Our highly-trained and accredited IT teams are experts in their technical fields, capable of handling any challenge your business faces. We also elevate critical issues immediately so you can be confident your IT is being handled by the best.

Every IT area covered

Our unique service + support model lets us secure, monitor, and maintain every area of your IT, delivering our services using market-leading tools that most IT support companies simply don't have.

Get Started With The HBP Group’s IT Services & Support

Get Started

Request Your 360° IT Assessment

Complete the assessment survey and interview your team to find existing bottlenecks and kickstart your IT improvement journey.

Implement & Train On Proven Solutions

Our team works with you, applying our proven Stabilise, Adopt, Enable approach, to streamline your existing IT and recommend only the solutions you need.

Find Your Tailored Support Package

We help you choose and launch an IT support package for your optimised infrastructure that supports your team and infrastructure, even as you scale.

“We’ve seen significant time savings thanks to the streamlined processes. The IT solutions allow us to do more with less, which is critical in our fast-growing environment."

Willem

Operations Director, Environmental Consultancy

“Our IT system and software solutions also enable us to make quick, informed decisions based on up-to-date information. This ultimately allows us to the time and headspace to grow the organisation."

Jason

Group CFO, Acquisition Group

“The time and cost savings have been transformative. We’ve not only saved thousands in administrative costs but also unlocked new business opportunities that will be worth millions to our company."

Stef

General Manager, Security Consultants

"As well as being friendly, helpful and courteous, they work quickly, and speed is important to us. We have to have our systems up and running all the time."

Andrew

Managing Partner, Chartered Accountants

"Moving to the cloud has been great. It’s a much more efficient, modern way of working. More flexibility, the ability to work remotely."

Ashley

CEO, Charity

“The new system we got in from HBP, I think will really accelerate our growth. It's revolutionised the way we work."

Dave

Managing Director, Recruitment Bureau

“Our IT improvements have been instrumental in bringing us into the modern era. They’ve helped us get the most out of our technology and enabled us to focus on growing the business.”

Judi

Finance & IT Director, Supplement Company