Business Central for Hotels & Hospitality

Streamline Hospitality Operations with Business Central

The hotel and hospitality industry demands operational efficiency, exceptional customer service and seamless compliance management. Microsoft Dynamics 365 Business Central unifies finance, stock and guest service data into one system. With real-time insights and automated workflows, your team can enhance guest experiences, optimise resources and focus on delivering value.

Request A 360° ERP Assessment

Our 360° ERP Assessment identifies bottlenecks and inefficiencies, helping you transition to an ERP system that boosts productivity.

Multi-Site Management

Centralise management of multiple hotels and locations for greater efficiency.

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Streamline Financials

Automate payables, receivables and compliance tasks to save time.

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Enhance Guest Experience

Use data to personalise services and exceed customer expectations.

Unified Multi-Site Management

Manage multiple properties or entities with a single system. Track intercompany transactions, centralise reporting and consolidate financials across different locations, currencies or fiscal years. This improves coordination and provides clear oversight. By simplifying management, you can reduce administrative overhead and focus on strategic growth opportunities.

Integrated Financial Management

Simplify tax reporting, automate reconciliations and gain real-time insights into financial health. Business Central helps you control costs and maximise profitability by identifying trends and inefficiencies quickly. With better financial clarity, you can allocate resources effectively and make informed decisions that support long-term success.

Optimised Stock and Inventory

Track inventory levels in real time to avoid waste or shortages. Forecast demand based on historical data and ensure your kitchen, housekeeping and guest services always have what they need. This reduces operational disruptions and ensures you consistently meet guest expectations.

Enhanced Guest Services

Use integrated CRM functionality to personalise guest experiences. Track preferences and past interactions to deliver tailored services, increasing guest satisfaction and loyalty. By exceeding expectations, you can build stronger customer relationships and drive repeat business, enhancing your reputation in the industry.

How does Business Central help with inventory management?

Business Central provides real-time visibility of inventory levels across departments like kitchens, housekeeping and guest services. This helps you forecast demand, avoid shortages and minimise waste, keeping operations running smoothly.

Can Business Central integrate with other systems we use?

Yes, Business Central integrates seamlessly with Microsoft 365 tools like Excel and Teams and supports third-party applications for property management, point-of-sale systems and more.

Will implementing Business Central disrupt our daily operations?

Our phased implementation process is designed to minimise disruption. We conduct pre-implementation scoping, handle setup and testing in the background and carefully plan the go-live to ensure your team can continue their work with minimal impact.

How secure is our data in Business Central?

As a Microsoft cloud solution, Business Central uses advanced security protocols, including encryption, multi-factor authentication and regular updates. This ensures your data is protected against breaches while meeting industry compliance standards. You're also putting your trust in one of, if not thee, biggest name in technology, which should give you a great deal of peace of mind.

What happens to our data during migration?

Our Data Guarantee ensures your data is securely and accurately migrated to Business Central. We support you in cleaning, validating then mapping your data to avoid errors. If any issues arise, we resolve them free of charge, ensuring a reliable system from day one.

Get Started With The HBP Group’s ERP Services & Support

Get Started

Request Your 360° ERP Assessment

We’ll evaluate your current processes and uncover inefficiencies through our comprehensive assessment process, identifying the right ERP solution for you.

Implementation and Training

Our team will guide you through our Stabilise, Adopt, Enable process, ensuring your ERP system is implemented with precision and your team is fully trained.

Optimise Your ERP and Grow

With ongoing ERP support and annual training, we’ll continue to help your business optimise its ERP system, ensuring it scales with you and delivers ongoing value.

“We’ve seen significant time savings thanks to the streamlined processes. The IT solutions allow us to do more with less, which is critical in our fast-growing environment."

Willem

Operations Director, Environmental Consultancy

“Our IT system and software solutions also enable us to make quick, informed decisions based on up-to-date information. This ultimately allows us to the time and headspace to grow the organisation."

Jason

Group CFO, Acquisition Group

“The time and cost savings have been transformative. We’ve not only saved thousands in administrative costs but also unlocked new business opportunities that will be worth millions to our company."

Stef

General Manager, Security Consultants

"As well as being friendly, helpful and courteous, they work quickly, and speed is important to us. We have to have our systems up and running all the time."

Andrew

Managing Partner, Chartered Accountants

"Moving to the cloud has been great. It’s a much more efficient, modern way of working. More flexibility, the ability to work remotely."

Ashley

CEO, Charity

“The new system we got in from HBP, I think will really accelerate our growth. It's revolutionised the way we work."

Dave

Managing Director, Recruitment Bureau

“Our IT improvements have been instrumental in bringing us into the modern era. They’ve helped us get the most out of our technology and enabled us to focus on growing the business.”

Judi

Finance & IT Director, Supplement Company

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Business Central Support

Get expert help to keep your systems optimised and running smoothly. Discover proactive support solutions tailored to your business needs, reducing downtime and maximising productivity.

Learn More about Support

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Business Central Implementation

Learn about our step-by-step implementation process to bring Dynamics 365 Business Central into your business seamlessly. We’ll guide you from setup to launch with a strategy that fits your goals.

The Implementation Process

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Business Central Brochure

Explore the features and benefits of Microsoft Dynamics 365 Business Central. This comprehensive brochure provides insights into how it supports business growth and efficiency.

See The Brochure