IT SUPPORT YORKSHIRE

IT Support & Managed IT Services for businesses in Yorkshire

Maximise efficiency and eliminate IT issues with The HBP Group’s tailored support packages. From our UK offices we work with customers in Yorkshire, helping them to understand their current challenges in-depth and create long-term solutions which drive business growth.

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Elevate Your IT with Our Business IT Support Packages

Each of our IT support packages—elevate Assist, elevate Essentials, and elevate Infinity—is designed to provide the level of support, expertise, and proactive management your business needs to enhance productivity, reduce downtime, and scale confidently.

elevate Assist

£250 per user, per year

Designed to support organisations with an in-house IT team or manager.
Tech support for servers and core infrastructure.
NOC services for servers and core infrastructure.
Up to 25 days holiday cover including end-user support.
Minimum 25 users

Build Your Plan

elevate Infinity

£800 per user, per year

Designed for business who want to drive growth and efficiency.
Tech support for end users, including devices and core business software.
NOC services for core infrastructure and end-user devices.
Unlimited projects from our elevate Infinity project packs.
Minimum 25 users

Build Your Plan

elevate Essentials

£500 per user, per year

Designed for organisations without any internal IT resource.
Tech support for end users, including devices and core business software.
NOC services for core infrastructure and end-user devices.
New user device set up included.
Minimum 10 users

Build Your Plan

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IT Problem Identification

Inefficient IT processes aren’t just frustrating - they drain your productivity and profitability. We help businesses understand their challenges so they can be resolved properly.

IT Problems We Solve

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Free IT Assessments

Our 360° IT Assessment provides a deep understanding of your current situation from multiple angles - in a way that no other IT Support provider can match. And it's completely free!

Request Your IT Assessment

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All-Inclusive IT Support Pricing

Our IT Support packages use a per user, per year pricing model and include options for managed IT support, an all-inclusive option (including projects) as well as options for in-house IT teams.

IT Support Pricing

Our Clients' Experiences in Their Own Words

"Our IT improvements have been instrumental in bringing us into the modern era. They’ve helped us get the most out of our technology and enabled us to focus on growing the business."

Judi Everatt

Finance and IT Director

"Our IT system and software solutions also enable us to make quick, informed decisions based on up-to-date information. This ultimately allows us to the time and head space to grow the organisation both organically and via acquisition."

Jason Cicero

Group CFO

"HBP’s solutions have saved us 28 hours per week, significantly improving our operational efficiency and allowing us to focus on growing our business."

Stef Northfield

General Manager

“We’ve seen significant time savings thanks to the streamlined processes. The IT solutions allow us to do more with less, which is critical in our fast-growing environment."

Willem Lewis

Operations Director

“I’ve gone from a small team of 20 users to managing IT for 450 users, and we’re ready to add more. The HBP Group has allowed us to stay ahead of the curve, so we’re not playing catch-up with our technology.”

Mick Pike

IT Director

"As we we’re growing as a company, we thought it was about time we had a serious well known partner that could deliver."

Richard Stott

Managing Director

"Having worked with HBP for a number of years now and it’s really good to find an IT partner that has the same core values as us, and to be able to develop with us as well."

Robert Lambert

Marketing & Communications

“Without IT, it would be impossible to manage and connect all our projects and remote staff effectively. It’s become essential to our day-to-day operations.”

Shelley Stringer

HR & Admin Director

“Having approached a few different companies, The HBP Group was the first one that offered to come to site, that really seemed to take the time to understand how CCLG works and what we needed from an IT solution.”

Ashley Gamble

Chief Executive

Why Choose The HBP Group?

Request a 360° IT Assessment

Fast responses without long call queues

We have simple service level agreements and dedicated teams on a fully staffed IT support desk that focus entirely on answering customer calls and resolving queries promptly. We strive for a one hour response for standard support issues, with an elevated 15-minute response for business-critical issues.

No IT issue too big

Our highly-trained and accredited IT teams are experts in their technical fields, capable of handling any challenge your business faces. We also elevate critical issues immediately so you can be confident your IT is being handled by the best.

Every IT area covered

Our unique service + support model lets us secure, monitor, and maintain every area of your IT, delivering our services using market-leading tools that most IT support companies simply don't have.

Get Started With The HBP Group’s IT Services & Support

Get Started

Request Your 360° IT Assessment

Complete the assessment survey and interview your team to find existing bottlenecks and kickstart your IT improvement journey.

Implement & Train On Proven Solutions

Our team works with you, applying our proven Stabilise, Adopt, Enable approach, to streamline your existing IT and recommend only the solutions you need.

Find Your Tailored Support Package

We help you choose and launch an IT support package for your optimised infrastructure that supports your team and infrastructure, even as you scale.

Where are you based and do you cover my location?

We are a UK based company who provide managed IT support and services across country. Because the vast majority of our work is carried out remotely this means that the location(s) of our customers is not a problem.

We have physical offices in Peterborough (Cambridgeshire), Scunthorpe (North Lincolnshire), Hull (East Yorkshire) and Romsey (Hampshire) as well a staff located throughout the UK.

How much does IT support cost?

Our pricing is based on a per-user, per-year model. Costs range from £250 to £800 per user per year, depending on the plan you select and any customisation you add. Use our calculator to get an accurate quote for your business.

Is there a minimum number of users required?

Yes. For our elevate Essentials package we require a minimum of 10 users and for elevate Infinity (all-inclusive package including projects) and elevate Assist (to support in-house IT teams) the minimum user count is 25.

How much can I customise one of your IT support packages for my business?

Our managed IT support service cover every element of your IT network and infrastructure. However, if your IT network setup doesn't fit our IT support packages we can create custom pricing to match your requirements.

Who are The HBP Group?

The HBP Group is made up of HBP Systems Ltd (Scunthorpe and Hull), Kamarin Computers Ltd (Peterborough) and Jugo Systems (Romsey). Collectively we work together as The HBP Group, allowing us to provide IT solutions across the UK.

With over 30 years experience, over 10,000 activie end-users and recognition from some of the leading names in IT, we are one of the leading IT companies in the country.

You can find out more about The HBP Group on our About page or Meet Our Team.