Senior NOC Engineer - Scunthorpe
The HBP Group
Senior NOC Engineer (Automation)
Diagnose. Automate. Improve.
Are you the kind of engineer who thrives where operations and automation meet?
Do you get energy from eliminating noise, improving systems, and building smarter ways of working?
If so, this could be the role for you.
The Opportunity
We’re looking for a hands on Senior NOC Engineer to play a key role in our monitoring and automation capability across multi client environments.
This isn’t just about responding to alerts.
It’s about improving how we operate.
You’ll support the shift from reactive support to more proactive, automation driven operations, helping us build a modern NOC function that delivers real customer and business outcomes.
What You’ll Own & Drive
Automation & Efficiency
You’ll play a key role in improving automation across the NOC, working with existing tooling to reduce manual effort and eliminate repeatable tasks. Your focus will be making systems smarter and reducing tickets at source.
Scripting & Tooling Improvements
You’ll use PowerShell and existing platform capabilities to build and enhance automation that improves consistency and efficiency across customer environments.
Monitoring & Alert Quality
You’ll help improve how we monitor environments, reducing noise and ensuring alerts are meaningful, actionable, and drive the right outcomes.
Platform Performance & Reliability
You’ll support high levels of patch compliance, system health, and platform performance across endpoints, infrastructure, and cloud environments.
Continuous Improvement
You’ll identify recurring issues and contribute to long term fixes, using trend analysis, automation, and operational improvements to reduce repeat incidents.
Technical Support & Escalations
You’ll act as a senior technical point within the NOC, supporting complex issues and helping raise the overall technical capability of the team.
What Makes This Role Different
This role combines:
Operational Excellence (Run)
Supporting uptime, stability, and service quality across environments
Automation & Improvement (Improve)
Enhancing tooling, reducing manual work, and driving efficiency
You won’t just work tickets… you’ll improve how the NOC operates.
Who You Are
You’ll Thrive If You…
• Enjoy solving problems and improving how things work
• Have a strong interest in automation and reducing manual effort
• Are confident using scripting (PowerShell) to improve processes
• Have experience working in MSP or multi client environments
• Are comfortable working across multiple systems and technologies
• Want to grow into a more senior or leadership role over time
Technical Background We’re Looking For
You don’t need to tick every box but you should be comfortable operating at this level:
• Experience in MSP or multi client environments
• Strong understanding of monitoring, alerting, and incident management
• Experience with RMM platforms and automation tooling
• Good scripting capability (PowerShell preferred)
• Exposure to Microsoft 365, Entra ID, and endpoint management
• Solid understanding of infrastructure, networking, and system performance
Most importantly: you’re someone who looks to improve systems, not just maintain them.
Certifications (or Equivalent Experience)
We value capability over certificates, but the following are advantageous:
• MD 102 (Endpoint Management)
• SC 900 (Fundamentals)
• ITIL 4 Foundation
• CCNA or Network+
• Vendor certifications across RMM platforms
Why Join Us?
Because this is a role where you can genuinely make an impact without needing to be a manager.
You’ll get:
• The opportunity to shape and improve how our NOC operates
• Exposure to automation and modern tooling at scale
• A clear pathway to grow into leadership or specialist roles
• The chance to work in a business that values improvement, not just output
If you want a role where you can develop your technical capability, drive real improvements, and be part of building a more proactive NOC…
You’re going to love it here.
Additional Information
A full job description is available on request and will be provided to shortlisted candidates.
Apply Now
Ready to take the next step in your NOC career?
If you’re excited about improving operations and building smarter ways of working, we’d love to hear from you.
Closing Date: 7th May 2026
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Due to the high number of applications, we thank all applicants for their interest; however, only those selected for an interview will be contacted.
We know that having a fantastic work life isn’t all about bean bags and pool tables, so all of our benefits are designed to make a real difference.
We’ve put a lot of work into making The HBP Group an amazing place to work; part of that is our benefits package. Here’s just some of the things we offer to
our team. Don’t hold your breath to read all of these, because there’s a lot.
Our hybrid working offers the best of both worlds; the option to work from home but also time spent with your colleagues in one of our offices.
Our working week is just 35-hours and you have the option to choose the start and end time of your working day, around our office hours (8am – 5pm).
We offer free (and anonymous) mental health counselling and if you ever have concerns about your boobs or balls then we pay for a private consultation.
Every quarter we hold a wellness events, providing support, guidance and help on a key topic that we believe contributes to a healthy and happy life.
To support your health, and the additional costs of some healthcare, we provide everyone with the option of the Health Shield app.
Our holiday allowance goes way beyond what most companies offer. You get 28 days, plus bank holidays – that’s at least 36 days off a year.
Without doubt Christmas is one of the most expensive times of the year. That’s why we offer a Christmas bonus scheme, paid to you in November.
The All Stars Club is an annual reward which is voted for by every member of The HBP Group. Winners are treated to an all-inclusive break as recognition.
To recognise over achievement in the BD team, we offer an all-inclusive break to any person who hits the relevant criteria over the course of the year.
Motherhood is certainly no walk in the park, which is why it’s important to us that our mothers feel supported; and why offer enhanced maternity pay.
To support the new dads, we offer an enhanced paternity package that provide 2 weeks’ full pay at the most special of times.
We endeavour to ensure everyone is given support and encouragement before, during and on their return to work from adoption leave.
Sadly, some of you will lose loved ones during your time with us. So we offer 5 days’ ‘to say goodbye’ leave (and compassionate leave), on full pay.
Most of you will have caring responsibilities, so we provide 2 days in a rolling 12-month period, paid at full pay to look after dependents.
To carry out your role there will be knowledge and skills you need to master. So, we provide every member of staff with a tailored training plans.
To progress yours skills beyond your immediate job requirements, we’ll either fund specific courses to study inside or outside of work, if you’d like.
To support both our staff and local businesses, we’ve built our own discount scheme with a combination of local businesses and our customers.
Every day, we provide a meal to every member of our team who would like one completely free of charge – helping save over £1,700 a year!
Whilst we like everyone to have a well-earned rest throughout the year, we do offer the option to sell up to 5 days of your annual leave.
As recognition of long-service, we reward anyone that has worked for us for 5, 10, 15, 20, 25 or 30 years (and no doubt more in the future).
To help everyone look sharp at the office we provide all of our staff with a selection of clothing from The HBP Group Wardrobe.
Twice a year, we feedback to everyone about our performance and have a good ol’ knees up. Great chance to catch-up with colleagues.
We don’t need much of an excuse to host a barbecue when the sun comes out, but we also have mini celebrations throughout the year.
If a person you recommend joins and passes their probation, you get 3,000 big ones added to your next payslip. That’s right, £3,000!
Our pension scheme provides those that are eligible with a pension, that has a matched contribution of up to 4% available from us too.
A robust ESG plan in place, focussing on 3 key areas: good health and wellbeing, decent work and economic growth and climate action.
We use a psychometric testing to help you, our managers and your colleagues adapt behaviours, to get the best out of each other.
Each year, we ask you to spend some time with one of our leadership team to provide your honest opinions about the business.
The HBP Group are an award-winning provider of Managed IT Services & ERP Software in UK with over 30 years' experience
Enterprise House, Woodhouse Road, Scunthorpe, North Lincolnshire, DN16 1BD
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info@thehbpgroup.co.uk
01482 423910