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ADVANCED EXCHEQUER SERVICE DESK

01724 400 301

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For any urgent Exchequer issues please call us, for all other issues or advice we recommend using our Portal. You can also email us with details of your issue if you prefer.

Common Exchequer Requests. Solve Your Issues Quickly & Easily!

We've created some guidance on some of the most common requests and issues we receive. In many case you may be able to resolve your issues without contacting us, or we can direct you to the quickest route to achieve your goal.

Installing the Exchequer Client / OLE Client

If you need to install the Exchequer Client or the OLE Client, we have step-by-step helpsheets available to guide you through the installation process. We recommend following the relevant guide to ensure the correct components are installed and configured.

Exchequer SPOP Best Practice Guide

This guide outlines best-practice approaches for working with Purchase Orders (PORs), Purchase Delivery Notes (PDNs) and Purchase Invoices (PINs) within Exchequer SPOP, along with practical steps to help maintain data integrity, reduce processing issues and investigate problems when transactions do not behave as expected.

How to Use OLE in Exchequer to Pull and Push Data with Excel

 If you’re using Exchequer and want more flexibility in your reporting, OLE (Object Linking and Embedding) is a powerful tool that allows you to pull live data into Microsoft Excel — and even push updates back into Exchequer. 

How To Run Financial Year End in Advanced Exchequer

The year end on Exchequer is almost as simple as period End. When you change the financial period to the first one of the new year it knows which accounts have to be cleared and which carry forward from the General Ledger Coding Structure and the Profit & Loss is Carried Forward.

Need something else?

If the options so far haven't given you what you need, here's a few other things you might be looking for...

Contact-Sales

Contact Sales.

If you'd like to contact your account manager regarding a potential new purchase them email us the details below and we'll arrange for them to contact you as soon as possible to discuss your requirements.

Contact-Finance

Contact Finance.

If you'd like to speak to our finance team regarding an existing or outstanding invoice them you can email the team and they will come back to your as soon as possible to discuss your query.