IT SUPPORT PACKAGES & PRICING

Request a Managed IT Support Quote

If you'd like to discuss the requirements of your organisation and check any specific details before getting a quote, just fill out the form on this page and we'll be in touch within 1 working day to talk about your options.

Alternatively, scroll down to see details and pricing of our most popular Managed IT Support packages.

Elevate Your IT with Our Core Packages


Each of our business IT support packages—elevate Assist, elevate Essentials, and elevate Infinity—is designed to provide the level of support, expertise, and proactive management your business needs to enhance productivity, reduce downtime, and scale confidently.

elevate Assist

£250 per user, per year

  • Designed to support organisations with an in-house IT team or manager.
  • Support for servers and core infrastructure.
  • NOC services for servers and core infrastructure.
  • Up to 25 days holiday cover including end-user support.
  • Minimum 25 users

elevate Infinity

Most Popular

£800 per user, per year

  • Designed for business who want to drive growth and efficiency.
  • Support for end users, including devices and core business software.
  • NOC services for core infrastructure and end-user devices.
  • Unlimited projects from our elevate Infinity project packs.
  • Minimum 25 users

elevate Essentials

£500 per user, per year

  • Designed for organisations without any internal IT resource.
  • Support for end users, including devices and core business software.
  • NOC services for core infrastructure and end-user devices.
  • New user device set up included.
  • Minimum 10 users

How Our IT Support Service Works

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We Discover Your REAL IT Challenges

Most businesses don’t realise the full impact of their IT inefficiencies—until they become major roadblocks. Our free consultation process goes beyond surface-level diagnostics. We talk to your leadership team, survey your staff, and conduct a deep dive into your infrastructure to uncover the hidden IT challenges slowing down your business. Whether it’s outdated systems, security vulnerabilities, or recurring technical frustrations, we pinpoint exactly what needs fixing.

We Solve Your Biggest IT Problems

Using our proven approach to IT implementation, we address your most pressing IT concerns. First, we Stabilise your IT environment by fixing inefficiencies, improving security, and ensuring everything runs smoothly. Then, we help your team Adopt best practices and new solutions through tailored training. Finally, we Enable your business to scale with a long-term IT strategy that keeps you ahead of future challenges.

Proactive Support To Prevent Issues

Reactive IT support leads to downtime, lost productivity, and frustrated employees. Our Managed IT Services focus on proactive monitoring and prevention—identifying potential issues before they disrupt your business. From security updates to system optimisations, we keep your IT running at peak performance so you can focus on growing your company, not troubleshooting IT problems.

Free End-User Training

Technology is only as effective as the people using it. That’s why we offer a range of free webinars to help your team get the most out of their IT systems. Whether it’s cybersecurity best practices, Microsoft 365 tips, or cloud-based productivity tools, our expert-led sessions keep your employees informed and empowered. Check out our upcoming webinars to see how we can support your team’s IT knowledge.

Ongoing Improvements & Strategy Planning

IT isn’t a one-time fix—it’s an ongoing journey. We work with you to align IT with your business goals, ensuring your technology scales with your growth. With regular reviews, roadmap planning, and expert guidance, we don’t just keep your IT running—we help it drive efficiency, innovation, and competitive advantage.

Our Clients' Experiences in Their Own Words

"Our IT improvements have been instrumental in bringing us into the modern era. They’ve helped us get the most out of our technology and enabled us to focus on growing the business."

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Judi Everatt

Finance and IT Director

"Our IT system and software solutions also enable us to make quick, informed decisions based on up-to-date information. This ultimately allows us to the time and head space to grow the organisation both organically and via acquisition."

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Jason Cicero

Group CFO

"HBP’s solutions have saved us 28 hours per week, significantly improving our operational efficiency and allowing us to focus on growing our business." 

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Stef Northfield

General Manager

“We’ve seen significant time savings thanks to the streamlined processes. The IT solutions allow us to do more with less, which is critical in our fast-growing environment."

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Willem Lewis

Operations Director

“I’ve gone from a small team of 20 users to managing IT for 450 users, and we’re ready to add more. The HBP Group has allowed us to stay ahead of the curve, so we’re not playing catch-up with our technology.”

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Mick Pike

IT Director

"We believe HBP will support the growth of our business long term. We had to have the confidence that HBP could support us and support us long term, plus support us in the growth of our business to handle any IT projects that we had."

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Andrew Robinson

Managing Partner

"As we we’re growing as a company, we thought it was about time we had a serious well known partner that could deliver."

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Richard Stott

Managing Director

"Through the whole process and leading up to the implementation was very easy, we felt comfortable once we’d visited the site, I could see the teams there, I could see the people and I could understand how your service would fit with our business."

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Simon Walkden

Chief Operating Officer

“Having approached a few different companies, The HBP Group was the first one that offered to come to site, that really seemed to take the time to understand how CCLG works and what we needed from an IT solution.”

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Ashley Gamble

Chief Executive

 

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Build Your Custom IT Support Package

One-size-fits-all support solutions can’t meet unique needs. Use our IT support pricing calculator below to see your estimated investment for a fully-customised IT support package.

Select a package to see your estimated investment
10 users minimum
25 users minimum
25 users minimum

Your IT Support Investment

£250
*Monthly pricing shown for comparison only. Monthly payments are offered via a finance partner and are subject to interest fees. Minimum terms and eligibility criteria appply.