PROCESS REVIEW SURVEYS

Uncover Hidden Inefficiencies with Our ERP Process Survey

ERP inefficiencies often go unnoticed, leading to bottlenecks, manual workarounds and lost productivity. Our Process Surveys identify these hidden challenges by gathering insights directly from your team, ensuring your ERP system is fully optimised to ensure you operate more efficiently.

Request An ERP Assessment

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Uncover Bottlenecks

Identify off-system processes, duplicated data entry, and workflow issues hidden beneath the surface.

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Capture Real-World Insights

Gather feedback from every department for a comprehensive view of day-to-day ERP challenges.

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Empower Growth

Use findings to eliminate inefficiencies and create an ERP foundation that scales with your business.

Assess

Our 360° ERP assessment goes beyond surface-level conversations. We conduct thorough interviews with key teams and map out your workflows to understand where bottlenecks exist and how they affect your productivity. This phase identifies the specific improvements your ERP system needs to deliver the best results for your business.

Activate

Our Stabilise, Adopt, Enable approach ensures that your system is configured for optimal performance right from the start. We set up workflows, integrate your departments and provide in-depth training so that your team is fully prepared to hit the ground running.

Assist

Our relationship doesn’t end at implementation. We offer tailored ERP support packages that include ongoing system optimisation and annual training to ensure your ERP system evolves with your business. As your operations grow, we help you unlock new efficiencies and scale effortlessly.

Is an ERP Process Survey Really Necessary?

We know ERP challenges extend beyond what leadership typically sees. That’s why our ERP Process Survey goes straight to the source—your employees, uncovering hidden inefficiencies and workarounds.

Common ERP Issues & Challenges

Hidden inefficiencies often remain unseen at the management level.

Other providers typically miss many day-to-day issues faced by staff.

Even optimised systems can harbour inefficiencies, like bottlenecks, workarounds or security risks.

There's no direct feedback from your teams, so you never reveal practical ERP challenges that impact their workflows.

What Makes Us Different

We gather insights directly from employees who interact with the system daily, to capture real-world inefficiencies.

We don't force-fit an ERP, we find the perfect match from our market-leading systems

Our experts are with you every step of the way, ensuring your ERP system works for you, not the other way around

Ongoing support and optimisation keep your system evolving alongside your business

Let's Do This

Get Started With The HBP Group’s ERP Services & Support

Get Started

Request Your 360° ERP Assessment

We’ll evaluate your current processes and uncover inefficiencies through our comprehensive assessment process, identifying the right ERP solution for you.

Implementation and Training

Our team will guide you through our Stabilise, Adopt, Enable process, ensuring your ERP system is implemented with precision and your team is fully trained.

Optimise Your ERP and Grow

With ongoing ERP support and annual training, we’ll continue to help your business optimise its ERP system, ensuring it scales with you and delivers ongoing value.

“We’ve seen significant time savings thanks to the streamlined processes. The IT solutions allow us to do more with less, which is critical in our fast-growing environment."

Willem

Operations Director, Environmental Consultancy

“Our IT system and software solutions also enable us to make quick, informed decisions based on up-to-date information. This ultimately allows us to the time and headspace to grow the organisation."

Jason

Group CFO, Acquisition Group

“The time and cost savings have been transformative. We’ve not only saved thousands in administrative costs but also unlocked new business opportunities that will be worth millions to our company."

Stef

General Manager, Security Consultants

"As well as being friendly, helpful and courteous, they work quickly, and speed is important to us. We have to have our systems up and running all the time."

Andrew

Managing Partner, Chartered Accountants

"Moving to the cloud has been great. It’s a much more efficient, modern way of working. More flexibility, the ability to work remotely."

Ashley

CEO, Charity

“The new system we got in from HBP, I think will really accelerate our growth. It's revolutionised the way we work."

Dave

Managing Director, Recruitment Bureau

“Our IT improvements have been instrumental in bringing us into the modern era. They’ve helped us get the most out of our technology and enabled us to focus on growing the business.”

Judi

Finance & IT Director, Supplement Company