ERP Aftercare

Your ERP Journey Doesn’t End at Implementation

At The HBP Group, we believe in continuous improvement. Your ERP system should evolve with your business, empowering your team to work smarter and faster. Our aftercare services ensure your ERP system remains an asset—not a bottleneck—so you continue to achieve peak efficiency and productivity.

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Helping You Maximise on ERP Efficiencies

With the right aftercare, you’ll experience more than just reactive fixes. From quick resolution of day-to-day issues to in-depth system reviews and strategic optimisations, this proactive approach ensures your ERP stays aligned with your goals, avoids downtime and eliminates recurring inefficiencies. The result? A more resilient, reliable system that supports your operations without disruption.

Proactive Support

Proactive support keeps your ERP system ahead of challenges. With our support packages, we actively optimise your system to avoid disruptions and inefficiencies. By addressing potential issues before they arise, your ERP stays aligned with your business needs, driving smooth, uninterrupted operations.

Dedicated Account Management

Dedicated account management gives you a strategic partner focused on your success. Your account manager deeply understands your business, identifying opportunities to improve efficiency and productivity. With personalised guidance and proactive recommendations, they ensure your ERP continues to deliver maximum value.

Annual ERP Training

ERP training ensures your team fully utilises the system’s capabilities. As your business evolves, our tailored training ensures your staff remain confident and skilled, adapting seamlessly to updates, workflows and features. While not all ERP systems require the same level of ongoing training, for those that do, we ensure your team is equipped to maximise productivity and efficiency at every stage.

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Service Delivery with Proven Methodology

Service delivery through our Stabilise, Adopt, Enable methodology enhances your ERP at every stage. We stabilise your system to ensure security and efficiency, help your team adopt best practices and continue enabling growth through ongoing improvements and support. Your ERP evolves with your business, delivering measurable results.

“We’ve seen significant time savings thanks to the streamlined processes. The IT solutions allow us to do more with less, which is critical in our fast-growing environment."

Willem

Operations Director, Environmental Consultancy

“Our IT system and software solutions also enable us to make quick, informed decisions based on up-to-date information. This ultimately allows us to the time and headspace to grow the organisation."

Jason

Group CFO, Acquisition Group

“The time and cost savings have been transformative. We’ve not only saved thousands in administrative costs but also unlocked new business opportunities that will be worth millions to our company."

Stef

General Manager, Security Consultants

"As well as being friendly, helpful and courteous, they work quickly, and speed is important to us. We have to have our systems up and running all the time."

Andrew

Managing Partner, Chartered Accountants

"Moving to the cloud has been great. It’s a much more efficient, modern way of working. More flexibility, the ability to work remotely."

Ashley

CEO, Charity

“The new system we got in from HBP, I think will really accelerate our growth. It's revolutionised the way we work."

Dave

Managing Director, Recruitment Bureau

“Our IT improvements have been instrumental in bringing us into the modern era. They’ve helped us get the most out of our technology and enabled us to focus on growing the business.”

Judi

Finance & IT Director, Supplement Company

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Stay Efficient. Stay Productive. Stay Growing.

Let’s ensure your ERP system continues to support your goals. Choose a partner that doesn’t stop at “Go-Live.” With our Stabilise, Adopt, Enable approach, you can drive scalable, efficient growth and ensure your ERP system is more than a tool—it’s an asset that empowers your team every step.

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