Case Study

Following years of successful growth, SynergyWorks had built a reputation for delivering cutting-edge software solutions. However, with expansion came new challenges: their internal IT management became an increasingly time-consuming burden, detracting from the leadership’s ability to focus on strategic priorities.

To regain efficiency and ensure their IT systems could support the business without distraction, SynergyWorks partnered with The HBP Group. HBP’s tailored IT solutions enabled the business to simplify IT operations, secure compliance certifications, and free up key decision-makers to focus on driving the company forward.

Like many growing businesses, SynergyWorks had reached a tipping point where managing IT internally became a bottleneck; Financial Director Luke Fischer found himself fielding IT queries ranging from device management to license renewals, leaving little time for strategic focus, while their existing IT setup struggled to scale effectively with their growing workforce and the business faced mounting pressure to achieve ISO 27001 and Cyber Essentials Plus certifications to satisfy the requirements of their clients.

Luke explained:

“We had outgrown our IT processes. I needed to shift IT responsibilities to someone who could ensure reliability and scalability, freeing me to focus on the business.”

The HBP Group conducted a thorough 360° IT Assessment, uncovering inefficiencies and opportunities for improvement. They migrated SynergyWorks’ systems to a secure, scalable Microsoft environment, consolidating mobile device management and software subscriptions.

The partnership with HBP Group brought immediate and tangible improvements:

• 90% Reduction in IT Disruptions: Leadership no longer had to manage routine IT issues, saving an estimated 3 hours per week.
• Certifications Achieved: HBP guided SynergyWorks through the process of securing ISO 27001 and Cyber Essentials Plus certifications, meeting the expectations of their high-profile clients.
• Peace of Mind: Proactive monitoring and expert oversight gave SynergyWorks confidence that their IT infrastructure was secure and efficient.
  
  

Please note: Due to the confidentiality of our client, the names and some of the details have been adatped to preserve anonymity in this case study.