Business Central Partners in the UK: How to Choose the Right One

A Business Central partner is a Microsoft-approved provider that helps businesses implement, configure and support Microsoft Dynamics 365 Business Central — Microsoft’s cloud-based ERP and accounting platform. In the UK, top partners like The HBP Group combine financial expertise with IT infrastructure knowledge and ongoing support to deliver a complete business management solution.

 

Looking for a Business Central Partner in the UK? Here’s What You Need to Know

Microsoft Business Central Partners are accredited experts who help businesses successfully set up, customise, and support Dynamics 365 Business Central, Microsoft’s cloud-based ERP and accounting software for small to medium-sized businesses.

In this article, we explain what a Business Central partner actually does, how to choose the right one and what makes a great UK partner stand out.

 

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What Is a Microsoft Business Central Partner?

A Microsoft Business Central Partner is a Microsoft-approved ERP or IT provider that’s been trained and certified to implement Dynamics 365 Business Central for clients.

Partners help businesses:

• Assess whether Business Central is the right solution

• Set up the software correctly

• Migrate data from old systems (like Sage or QuickBooks)

• Customise modules to fit specific workflows

• Provide ongoing training, support, and updates

These partners are often referred to as:

• Microsoft Solution Partners (previously Microsoft Gold Partners)

• Microsoft Dynamics 365 ERP Consultants

• Business Central Resellers or Implementers

They work directly with Microsoft to deliver the software and ensure it's configured correctly for your business needs.

 

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What Do Business Central Partners Actually Do?

Here’s what a typical Business Central Partner (like The HBP Group) provides:

Service	Description
Discovery & Scoping	Understand your business goals and software needs
System Setup & Config	Tailor Business Central to your workflows and processes
Data Migration	Safely transfer data from existing systems
User Training	Onsite or remote training for teams
Custom Development	Support the build of bespoke functionality, if required
Ongoing Support	UK-based helpdesk, technical fixes and guidance post-implementation
Integration Support	Link Business Central to Power BI, CRM, Microsoft 365 and more

 

A good partner won’t just “install the software” — they’ll help your entire business get value from it.

 

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Who Are the Top UK Business Central Partners?

There are many Microsoft partners in the UK, but only a few combine ERP experience with friendly, hands-on support. Some of the most recognised UK Business Central partners include:

• The HBP Group (that’s us!)
  ERP and IT specialists. Experienced Business Central partner for finance, stock, and project management with UK-based support and robust training. You can reach out to us anytime!

• K3 Business Technologies
  Focused on retail and fashion verticals with international deployments.

• TNP (The NAV/365 People)
  Longstanding expertise in NAV, with an enterprise focus.

• Incremental Group (Part of Telefónica Tech)
  Larger, corporate-focused implementations across Dynamics platforms.

Each has their niche — whether it’s sector experience, local support or enterprise scalability. The HBP Group stands out by making Business Central easy to understand and adopt for growing UK SMEs.

 

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What Makes a Great Business Central Partner?

When choosing a partner, consider the following:

1. Are they Microsoft accredited?

Make sure they’re a certified Microsoft Solutions Partner (or have legacy Gold/ Silver competencies).

2. Do they offer UK-based support?

Local support means faster response times and understanding of UK-specific requirements.

3. Deep Technical Expertise

A great partner doesn’t just configure Business Central — they understand IT infrastructure, integration, cloud platforms and cybersecurity.

Because Business Central is cloud-based and links closely with other Microsoft tools (like Outlook, Excel, Power BI and Teams), your partner needs to know the Microsoft ecosystem inside out. As a full-service IT support provider, The HBP Group brings decades of experience in:

• Microsoft 365 deployments
• Secure cloud hosting environments
• Network performance optimisation
• System reliability and disaster recovery planning

This ensures your Business Central solution is stable, secure and seamlessly integrated into the wider IT setup of your business and not just bolted on.

4. Do They Have a REAL Financial Understanding?

One of the biggest challenges businesses face is getting software support from people who don’t understand finance. At The HBP Group, that’s never an issue.

Every member of our ERP support team is AAT-accredited, meaning they’re trained in accounting principles, financial processes, and compliance, not just how the buttons work.

We can support your team on:

• Posting journals and correcting entries

• Managing VAT submissions and MTD compliance

• Reconciling bank statements

• Creating meaningful financial reports

• Understanding how Business Central reflects real-world finance best practices

Whether you need help troubleshooting a supplier invoice workflow or building a multi-department P&L report, you're speaking with someone who understands your finance function as well as your software.

4. Do they offer clear training and onboarding?

Business Central is powerful — but only if your team knows how to use it. Look for structured onboarding and tailored training.

5. Do they speak your language?

The best partners make ERP simple. They explain technical concepts clearly and help your team feel confident, not overwhelmed.

 

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Why Work with The HBP Group as Your Business Central Partner?

At HBP Group, we do more than just implement software — we help businesses transform the way they work with solutions that are technically sound, financially smart, and fully supported.

With over 30 years’ experience delivering accounting, ERP and IT systems across the UK, we’re trusted by hundreds of organisations to get things right the first time — and support them long after go-live.

Here’s what makes us different:

✅ Microsoft-Certified Business Central Experts
We’re an accredited Microsoft Dynamics 365 Partner, trusted to deliver and support Business Central to the highest standard.

✅ UK-Based Support with Financial Knowledge
Our support team isn’t just local — they’re all AAT-accredited, so they understand both the software and the financial logic behind it. You get real help from people who know how your finance function works.

✅ Built-in IT Infrastructure Know-How
As a full IT services provider, we ensure your Business Central system works perfectly with your wider network, cloud and Microsoft 365 environment (securely and reliably).

✅ No Jargon, No Confusion
We make complex systems feel simple. Our consultants and trainers speak your language and guide you every step of the way — with honest advice, not hard sales.

📞 Ready to speak with a UK-based Business Central partner? Get in touch with us today →

 

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Business Central Partner Frequently Asked Questions

What is a Business Central Partner?

A Business Central Partner is a Microsoft-approved provider that implements, customises, and supports Dynamics 365 Business Central for businesses.

How do I find a Business Central Partner in the UK?

You can find partners via Microsoft’s Partner Directory or search for recognised UK providers like The HBP Group who specialise in Dynamics 365 for SMEs.

Do I need a partner to use Business Central?

Technically no, but a partner ensures correct setup, smooth migration, user training and long-term support, which are essential for success.

How much does a Business Central Partner cost?

Costs vary depending on complexity, but most partners offer scoping sessions and fixed-fee implementation packages. You’ll also pay for licences, which start from £57.50/user/month.

Can a partner help me migrate from Sage or QuickBooks?

Yes — partners like The HBP Group offer complete data migration from systems like Sage 50, Sage 200, Xero, QuickBooks and more.

Do partners offer support after implementation?

Absolutely. A good partner offers ongoing support, system reviews, training refreshers and updates to keep your system working optimally.

 

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Final Thoughts

Finding the right Business Central partner can make the difference between a smooth digital transformation and a frustrating experience. Choose a partner who understands your business, speaks your language and offers more than just technical expertise.

At The HBP Group, we’re proud to be one of the UK’s leading Business Central partners, combining deep software expertise with approachable support.

Book a discovery call with our team →