What’s New in Business Central 2025 Wave 1? New Features Explained

🧱 FactBox Pane: Now Resizable with Improved Layout

The FactBox pane — the right-hand section used to show related data like notes, charts, or sales history — has had a long-awaited upgrade.

What’s changed:

• Optimised for narrow-screen display

• Can now be resized (up to 50% of the screen)

• Resizing is remembered per page and mode

• Clearly defined edge between main content and FactBox

💡 Until now, FactBoxes could only be hidden or shown. This is the first time you can actively resize them — a major boost for productivity and layout control.

🧭 Role Explorer & Report Explorer Improvements

Microsoft has made it easier for users to understand what pages and reports do, and how to use them.

What’s changed:

• Teaching tooltips now appear (when available), acting as mini-guides for pages and reports

• You can now open pages/reports in a new window from within the Explorer, keeping your original view open

This helps both new users and those exploring unfamiliar areas of the system.

🔍 Smarter Search Field in Company/Environment Picker

A small but useful change: the company and environment selector now includes a search icon and instructional text, making it more user-friendly and discoverable for new users or those in multi-environment setups.

💬 Copilot Gets Even Smarter: Summarise Records Instantly

Copilot in Business Central now includes a “Summarise with Copilot” function — a major leap forward in everyday productivity.

What it does:

• Shows a bullet-point summary of what’s most important on a card or document page (e.g. customers, sales orders, items)

• Uses data from related pages, FactBoxes, and internal logic to highlight urgency

• Gives you key insights at a glance

• Offers a “Show more” button to open a full AI-powered chat panel

This is ideal for account managers, finance teams, and anyone who needs to get up to speed quickly on a record.

🎬 Page Scripting (Preview)

One of the most exciting updates is the ability to record steps and actions as scripts, using a new tool found in the settings (Main Ribbon).

Key uses:

• Create a script for a standard process (e.g. creating a purchase order)

• Save and share scripts across teams

• Reuse steps to speed up training or task automation

This is a preview feature, but opens up massive opportunities for onboarding and standardisation.

🤖 Sales Order Agent: AI That Handles Customer Quotes

The new Sales Order Agent is another Copilot-powered feature designed to help businesses respond faster to sales enquiries.

What it does:

• Monitors incoming emails for quote requests

• Matches senders to customers and checks inventory

• Automatically creates and sends quotes

• Processes replies and turns accepted quotes into sales orders

⚠️ Enabling this feature may result in future usage-based billing from Microsoft.

🧠 Smaller UX Updates

• Divider in context menus between system and application actions

• New icon for prompt guides in Copilot chat

These visual tweaks enhance clarity and consistency across the interface.

Final Thoughts: Why This Update Matters

The 2025 Wave 1 update to Business Central isn’t just about minor refinements, it’s about making the platform:

• More intelligent (thanks to Copilot)

• More customisable (thanks to page scripting)

• More user-friendly (thanks to UI/UX enhancements)

If you’re already using Business Central, these updates will save time, reduce clicks and improve usability. If you’re considering moving from another system, updates like these are proof that Business Central is constantly evolving and future-ready.

🔐 Ready to upgrade or make the most of Business Central 2025?
We can help you roll out the latest features, train your team and tailor the system to your workflows.

👉 Talk to our Business Central experts today →