We were really confident with them as a partner and knew that HBP had our best interests at heart. The level of data we’ve now got on our financial information within the business is far greater and far better than we’ve ever had before.
Our philosophy as a business is to put staff at the centre of our strategy. We believe that by supporting, developing and training our staff to be the best that they can be we will offer an outstanding level of service to our customers which will, in turn, help us to grow as a business.
The incredibly high levels of service we provide, our accreditations, our awards and our hundreds of happy customers are testament to this approach and the people who work for The HBP Group.
As a management-owned business we understand the importance of having strong relationships with our customers. We know that they rely on our passion, our knowledge and our experience and that the IT and software systems we provide are of paramount importance to their own success.
Our focus is about building long term relationships by not only supplying great solutions but also by getting to know our customers and their businesses so we can add maximum value to them.
The HBP Group consists of HBP Systems, Kamarin Computers and Jugo Systems. Collectively, we aim to provide the best customer experience possible, as well as helping to make businesses more efficient and profitable. Here’s what a few of our customers have to say about us…
We were really confident with them as a partner and knew that HBP had our best interests at heart. The level of data we’ve now got on our financial information within the business is far greater and far better than we’ve ever had before.
We changed everything and of course appointed HBP to support us going forward. The best thing is when somebody rings me in my office and says “this isn’t working” I just say “ring HBP”. That is absolutely the best thing having reliable support.
When there was the move into working with you guys, I was very impressed with the vision for the company, the partners that you work with. I think the advice that we’ve always had has always been very sound, very methodical.
We work with businesses and organisations across a wide range of industries and a few of them have been kind enough to go on record and talk about how we’ve helped them and how they use our services.
We’re lucky enough to work with many businesses who see software as a key part of their business and use our services to get the most out of technology.
With all of our solutions, advice and support we aim to provide the best customer experience possible, as well as helping to make businesses more efficient and profitable. Here are just some of the reasons why our customers choose to work with us…
Fast response and fix times when help or advice is needed
AAT accredited technicians to deal with accounts software-related issues
A management owned business who understand the importance of our customers
A dedicated account manager assigned to every one of our customers
Our knowledge has been built over 30 years’ working in the Software industry
Our leadership team work closely across The HBP Group and are responsible for making The HBP Group a fantastic place to work as well as delivering an exceptional level of customer service and driving our growth as a group of companies.
Joanne is responsible for the overall strategy of The HBP Group and is the managing director of HBP Systems, ensuring that we achieve our overall vision, mission and goals as a company. She works closely with the people, finance and sales teams to manage the key commercial drivers of the business.
Tony oversees all operational aspects for The HBP Group to make sure that our high levels of customer service are achieved at all times. With a strong focus on customer satisfaction, he develops our product strategy, and looks to enhance the customer experience in all areas.
Rachelle manages a number of key areas of The HBP Group to make sure that our high levels of customer service are achieved at all times. With a strong focus on customer satisfaction, she is responsible for and oversees both our customer experience and our professional services teams.
As well as being the Managing Director of Kamarin Computers, George plays a key role for The HBP Group by managing our team of account managers and sales consultants, who are responsible for looking after our customers.
Our organisation consists of three companies; HBP Systems Ltd, Kamarin Computers Ltd and Jugo Systems. HBP Systems is based out of Hull and Scunthorpe, Kamarin in Peterborough and Jugo in Hampshire. Between us we cover the vast majority of the UK and work under The HBP Group name to provide a seamless service between our northern and southern offices.
We specialise in providing the right solutions and support to businesses, to ensure they use technology effectively and efficiently and can focus on what they do best – running their business.
As recognition of our commitment to our staff and making The HBP Group a fantastic place to work, we’ve been awarded accreditations from Best Companies™ twice in as many years, including their One Star ‘Very Good’ certification.
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We want to be the best that we can be and are actively working towards some key areas that will help us achieve our vision and our mission. Each one can be contributed to by people across the business, no matter what their role.
The way that we act and behave every day influences our reputation, our service and the culture we create.
Everyone at The HBP Group embraces our values; passionate, trustworthy and forward-thinking, in everything they do, whether dealing with customers, colleagues or suppliers.
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We have been lucky enough to win many awards over the years as recognition for everything from business growth, customer service, marketing and supporting our local community. We’re very proud of these awards and some of them can be seen below…
We are very proud of our achievements over the years which have been recognised by a whole host of accreditations from our partners, some of which can be seen to the right. These accreditations are recognition of our qualifications, expertise and experience in working with some of the best technology available to businesses.
In 1991, following a management buyout of Humber Business Products, HBP Systems was founded by Sue Dixon and David Smith. HBP Systems would go on to become the founding member of The HBP Group but began life as a specialist accounts software supplier based in Scunthorpe.
Joanne Partridge, our Managing Director, joined HBP Systems in 1992 as a receptionist on a YTS scheme (now known as an apprenticeship). She went on to work in virtually every department and role within HBP Systems and is pictured here with her fellow Director Tony Pearson.
In the 1990s we became one of the fastest growing Pegasus Partners in the UK. Although not related at the time, HBP Systems and Kamarin Computers (who would later join forces as The HBP Group) were both heavily involved in the launch of Pegasus Opera, a new accounting package which would become one of the most well used pieces of software by small and medium sized businesses in the UK.
