Modern Workplace Managed Support To Accelerate Productivity

As an MSP with the highest Microsoft accreditation you can get, we’re perfectly placed to help you get the most out of the Microsoft suite.

By adopting a modern workplace and taking advantage of managed support, your teams can have better access to guidance on the tools that allow for effective communication, easier access to files and document storage and collaboration on projects. All that equates to informed decision making to drive business growth and time and resource saved.

 

Free Virtual 30-Minute Consultation

No Obligation Discussion

We take a unique approach to technology, to ensure your business gets the absolute most from its systems. But the first step in every journey is that first conversation. Book a 30-minute consultation, so we can discuss your requirements, current setup and how our process can transform your IT.

Modern Workplace / Modern Workplace Managed Support

Expert guidance and support on the systems your teams use every day.

Your teams would agree, there’s nothing worse than dated, disconnected systems. With a modern workplace, it’s about being connected when you need to be, wherever you are, all the time. With the right use of technologies, a connected workforce is simple to achieve and sustain and can be key for attracting talent and helping drive business strategies and revenue.

Most businesses simply don’t get the most out of the technology that they use day-in and day-out. Their teams get so used to the way they’ve always done things, it’s easy to forget the capabilities of common systems, like your Microsoft product suite. And that’s if they knew the capabilities in the first place…

Our modern workplace support empowers your teams to do more with the systems you already pay for. From how to get the most from Outlook, through to SharePoint and everything between. Once set up, we’ll support your systems and look after them, implementing Microsoft 365 security to keep it all protected.

We’ve been supporting businesses with their IT and technology for over 30 years now, that coupled with our Microsoft accreditation (the highest level you can get, no less), our expert team of Modern Workplace Consultants are perfectly placed to support you and your business get the most out of your business technology.

We’ll help your teams when they need it most, whether it’s developing a strategy to get the most of the Microsoft suite they already use, or those day-to-day questions that require the knowledge of an experienced and reliable managed IT service partner.

If you’re not sure where to start, book a consultation above, or request a free IT review, where we’ll learn everything we need to know about your business so we can best advise.

We'll help with:

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and more.

Not sure where to start?

Our free IT review is the perfect place

1. Scoping

You’ll speak with an expert IT consultant so we can best understand your business’ individual goals and aspirations.

2. Audit

Once we’ve accessed your network, one of our highly skilled IT engineers will complete a fully detailed of your IT.

3. Visualise

Our teams will then create a visual diagram of your current setup, so we can identify any gaps that will inhibit growth.

4. Feedback

We’ll feedback to you, either in person or via video call. We’ll explain and show you your exact current position.

5. Achieve

Finally, we’ll give you expert recommendations and we’ll get to work with you, helping to future plan and proof.

Why choose The HBP Group for modern workplace managed support?

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Industry-leading SLAs & XLAs

Only ever a phone call away. We pride ourselves on our exceptional SLAs, so we’ll have your queries addressed and resolved fast. Not only those, but our market-leading XLAs too, helping deliver a world-class service.

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Direct line to our IT support

That’s right, no receptionist or call handlers will stand in the way of you contacting our support desk, instead you get a direct line to our IT support specialists so you can speak to someone straight away.

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Dedicated IT support engineers

Unlike smaller IT support providers, we don’t mix and match the roles of our team. We have a fully staffed IT support desk that focus entirely on answering customer calls, resolving queries and issues.

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Exceptional systems and tools

We don’t just use our expertise, knowledge and industry best practise, but we deliver our services using market-leading Remote Monitoring and Management and support tools that most IT companies simply don’t have.

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Support from start to finish

Every journey starts with our free IT review. A fully accredited Microsoft engineer assesses your current set up provides you with a visual report of your current position and next steps.

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Highly accredited IT engineers

The quality of our Tech Wise, Tech How and Tech Fix support areas are related to the technical ability of our staff. That’s why as a minimum, every engineer is Microsoft accredited.

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Dedicated account managers

To ensure that you have a dedicated point of contact within The HBP Group, we assign you a highly-experienced Account Manager who oversees our support contracts with you.

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Fixed monthly costs

There’s no hidden fees, everything we offer is everything you can benefit from – and we offer a lot. Our fixed monthly pricing will scale as you do and means you know exactly what to expect.

Award-Winning Managed Service Provider for Businesses That Value Their IT

At The HBP Group, we pride ourselves on the high levels of support we provide to our customers. Not only are our response and fix times and customer satisfaction retention figures among the highest in the industry, but we actually focus our time on stopping IT issues happening in the first place, eliminating the never-ending cycle of break-fix IT.

Our managed IT Support services are supported by a wide range of specialisms that help businesses focus on what they do best – running their businesses. Our services include managed IT, proactive IT support, additional IT resource services, IT consultancy, business continuity services, IT procurement, cyber security and modern workplace consultancy.

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Outsourced IT that supports every area of your IT infastructure

Roadnight Taylor of Burford in Oxfordshire specialise in helping UK businesses make the best and safest energy choices to meet their specific objectives. Beginning with our strategy review, we helped them update their IT infrastructure to improve access and offer even better customer service.

"They did stand out…we definitely felt that we had made the right choice."


Lucy Taylor
Roadnight Taylor

Roadnight