Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is Microsoft’s cloud-based ERP system that brings together finance, reporting, and operational processes in one connected platform. It helps organisations improve visibility, streamline workflows, and scale without relying on disconnected tools or spreadsheets.

At The HBP Group, we help organisations implement Business Central properly and support it long-term — ensuring it’s aligned to real processes, not generic templates.

Microsoft Dynamics 365 Business Central is used to manage and connect the core processes that keep a business running — bringing finance, operations, and reporting into one ERP system.

Organisations use Business Central for areas such as:

• finance, budgeting and cashflow control

• sales order processing and invoicing

• purchasing, supplier management and approvals

• inventory, warehousing and stock traceability

• project costing and profitability tracking

• multi-entity / multi-site reporting

• workflow automation and role-based permissions

• management reporting and performance insight (often alongside Power BI)

At The HBP Group, we don’t just “install” Business Central — we configure it around how your teams actually work, so it improves control, visibility, and efficiency across the business long-term.

Business Central is best suited for organisations that need a scalable ERP system to connect finance and operations, particularly those that have outgrown entry-level finance software or legacy ERP platforms.

It’s a strong fit for businesses that want:

• better reporting and financial control

• consistent processes across teams

• scalability without enterprise-only complexity

The HBP Group helps you confirm fit early and ensure Business Central is implemented in a way that supports long-term growth.

Microsoft Dynamics 365 Business Central uses a subscription-based, per-user pricing model. In the UK, typical licensing starts at approximately:

• £57.50 per user/month — Essentials (core finance, sales, purchasing, inventory)

• £82.20 per user/month — Premium (adds service and manufacturing)

• £6.60 per user/month — Team Member (limited access)
  (All prices are billed annually via a certified partner and exclude VAT.)

Your overall cost also includes implementation, data migration, training, and ongoing support, which depends on your business size, complexity, integrations and number of users. A realistic Business Central implementation with a trusted partner like The HBP Group typically starts in the tens of thousands of pounds, with a tailored quote provided during scoping.

At The HBP Group, we help you understand both licensing and project investment up front, giving clear guidance on what your annual total cost might be — including licences, setup, support and training — so you can budget confidently.

Most Microsoft Dynamics 365 Business Central implementations take 8–16 weeks, depending on complexity.

As a guide:

• 6–10 weeks for smaller, finance-led implementations with minimal integrations (this would likely be a templated installation)

• 10–16 weeks for typical growing businesses with multiple workflows, reporting needs and data migration

• 16+ weeks for more complex environments (multi-entity, heavier integrations, advanced operational processes, or phased rollouts)

Implementation time is usually influenced by factors such as data migration requirements, integrations, number of users, reporting complexity, and how much process change is required across teams.

At The HBP Group, we deliver Business Central through a structured process with clear stages, ownership and communication — and we support adoption after go-live using Hypercare and our Stabilise, Adopt, Enable™ approach, so the system delivers value long-term (not just a successful go-live).

Yes. We provide long-term Business Central support delivered by UK-based ERP specialists. Support is not just about ticket response — it’s about continuity, system knowledge, and helping the ERP platform deliver value over time.

We support customers through go-live using Hypercare, then continue with our long-term support model — helping reduce recurring issues and build confidence across the business.

Hypercare is an enhanced post-go-live support phase designed to stabilise the system, resolve early issues properly, and support user adoption. This is often where ERP projects either settle successfully or become frustrating for teams.

At The HBP Group, Hypercare is built into our ERP delivery approach and typically results in around a 30% reduction in support tickets, because recurring problems are addressed early rather than repeatedly patched.

The best Business Central partners combine Microsoft capability with proven ERP delivery experience and long-term support.

The HBP Group has been a Microsoft partner for 25+ years, has held Microsoft’s highest partner status for over 19 years, and is accredited as a Microsoft Solutions Partner for:

• Modern Work

• Business Applications

Combined with 35+ years of ERP delivery experience and 300+ ERP systems implemented and supported, we deliver Business Central with structure, clarity, and long-term ownership.

The best next step is to choose the level of detail you need:

• Watch Business Central now if you’re early stage and want to see how it works before speaking to anyone. Watch our demo video.

• Book a 30-minute demo if you want a guided walkthrough and expert answers to quickly rule it in or out. Book a taster demo with Phoebe.

• Request a full demo if you’re confident it could be the right fit — we’ll start with discovery first so the demo is tailored to your workflows, reporting needs and priorities. Book a demo.

At The HBP Group, our Business Central specialists will help you confirm fit, understand costs and scope, and plan the right approach. We’ll contact you within 1 working day.