Microsoft Dynamics 365 Business Central: ERP The Hospitality Industry

If recent years have shown us anything, it’s that the hotel and hospitality industry are fast-paced and must adapt to changing landscapes all the time. In order for you to meet those changing needs, you’ll need an ERP and finance system that can power your organisation by bringing together your data, giving you powerful reporting capabilities and helping to exceed customer expectations.

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What Can Microsoft Dynamics 365 Business Central Do For The Hotel and Hospitality Industry?

Microsoft Dynamics 365 Business Central can help to connect your finance, operations, stock, sales and service in one unified system. You’ll always have access to the most current, accurate data about your business, employees, stock and customers, to help you make the most informed decisions possible. Powerful reporting and intelligent insights mean you can streamline business processes, so you can prioritise providing excellent customer service.


Manage Multiple Companies and Locations

If you manage multiple companies, whether a group structure or shared ownership, they can be managed in a single system with the ability to post intercompany transactions automatically. In addition, consolidation of final accounts can be performed across companies with different charts of accounts, fiscal years or currencies, or just partial information.


Tax and Financial Management

Access a robust set of financial management and accounting functions, including payables/receivables, tax, deposit and discount management. Simplify processes with automation, such as accounts payable, using workflows. Simplify TAX processes, like your tax returns, and easily extend capabilities for new requirements like Making Tax Digital.


Powerful Integration to Streamline Sales

Through Outlook, see contact info, sales and transactions, communications and more directly from an inbound email. Create quotes, process orders and submit invoices without leaving Outlook. Easily customise outgoing documents and email templates in Word and access live lists of editable data from within Excel, which can be automatically saved back into Business Central.


Optimise Your Inventory Levels and Save Money

Never order more stock than you require and save yourself money and storage space. Real-time intelligence predicts what to replenish and when. Prevent unnecessary or fraudulent purchases with approval workflows. Intuitive predictions and forecasts will even notify you when to prepare for increased demand. Track trends, identify problems and make your inventory do more.


Simple Fixed Asset Management

Manage your internal assets, track their history and see employee allocation. Track warranty, service details and insurance information for each of your individual items, so you can easily monitor and manage equipment and other assets from a single platform. See your fixed asset opening balances and easily calculate the depreciation of any asset too.

Embrace The Cloud, Reap The Rewards

Access Anywhere, At Any Time

Access Business Central on any device with an internet access, including PC, webpage, tablet and phone. The same functionality you need and use on desktop, available wherever you are on any device. If you’re on-the-go, you can schedule reports so that they are ready to review next time you log in, or access dashboards from your mobile whilst away from a premises.

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Powerful CRM Functionality

An integrated CRM that allows you to store all your customer data within, so you can gain a full view of all interactions. Data is readily available to customer service teams as well as sales. With full visibility, your teams can better understand customer requirements and resolve any requests, queries or issues a customer might have, as soon as possible.


Intelligent Reporting, Informed Decisions

The use of Business Intelligence when it comes to performance dashboards or analytics to understand trends and patterns in demand and customer engagement is critical in order to support your everyday business decisions. Plus, with role-centric dashboards your teams only see the information and analytics that they need to right on their dashboard.

No Idea Where To Start?Why Not Start With Our Free Dynamics Discovery Session?

During our Discovery Session, our Microsoft experts will gain a deep understanding of how your business is operating and your future requirements. We’ll give you impartial advice about whether Business Central is the right fit, implementation and timelines. The Discovery Session enables us to capture your specific requirements and use these alongside our findings to design your new solution.

It’s completely free and there’s no obligation to purchase from us once it’s complete.

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Are You Looking For A Unified System To Empower Your Business?

Enterprise grade solutions, adapted to meet the needs of small and medium-sized businesses. With Microsoft Dynamics 365 Business Central, there’s no need for duplicated data on many systems – instead it’s one solution that cover all areas of the business, including finance, CRM, supply chain management, project management, HR and marketing and sales.


Full Control and Visibility of Stock

No more wasted time spent locating products. Easily trace items as they move across internal warehouses, or outbound and inbound transactions and for general quality assurance, warranties, product recalls and expirations.
Warehouse Management >


Always See The Bigger Picture

Marketing and Sales teams working from the same playbook. Strengthen sales, close and accelerate your quote-to-cash process. Set up and track your campaigns in just a few clicks, or log and monitor your sales leads at every step.
Sales & Marketing >


Save on Purchasing and Order Processing

Optimise your inventory levels, with built-in intelligence that predicts in real-time what to replenish and when, so you only receive what you need. Your teams will have complete visibility of the order lifecycle, all in one place.
Order Processing >


Predictive Insights and Consistent Reporting

You capture a huge amount of data, from sales and purchases to expenses and budgets. Harnessing this data can prove a powerful tool. With Business Central, you can easily gather, analyse and share your company data.
Reporting & Analytics >

Microsoft Dynamics 365 Business CentralThe Implementation Process

The HBP Group can offer you two seamless implementation methods for Microsoft Dynamics 365 Business Central based on your business needs and desires: Dynamics SmartStart™ for rapid self-managed deployment, or Dynamics SmartScope™ for a complete managed service by an expert.

Our Implementation >

How Can Microsoft Dynamics 365 Business Central Help You in Your Role?

If you’d like to know more about each area of Microsoft Dynamics 365 Business Central then we’ve broken down the software into key areas so you can delve a little deeper. It’s important to remember that Business Central works together as one solution, combining the data and information from your finance, operations and sales teams to provide accurate and real-time reports on your organisation’s activities.


For Managing Directors

As a Managing Director, you have the responsibility of the entire business on your shoulders so you need a finance and ERP system that covers every part of your organisation. With data from every area of your business in one location, you’ll be able to analyse data better than ever before and make decisions that truly impact your future success.
Managing Directors >


For Finance Directors

Microsoft Dynamics 365 Business Central is an extremely powerful and feature rich finance system. Producing accurate, on-time reports as well as managing budgets, cash flow and your team efficiently are key parts of a Finance Director’s role and having the right finance software in place can be a critical part of achieving these tasks successfully.
Finance Directors >


For IT Directors

As the person responsible for your organisation’s IT, you’ll no doubt want to be certain that any new software which can be accessed by your end users is going to be secure and can work in tandem with your existing IT infrastructure. Microsoft Dynamics 365 Business Central ticks both boxes with a wealth of security features as well as integration
IT Directors >

Still Unsure About Next Steps?

See The System in Action.

If you’re still unsure about how Microsoft Dynamics 365 Business Central can help to streamline your business processes, then you can request a personalised demonstration with one of our experts – completely free.

We’ll have an initial discussion with you, where we can find out more about some of the pain points in your current accounting and business processes, then we can show you how they can be improved with the use of Business Central.

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