Business Central for eCommerce

Streamline eCommerce Operations with Business Central

In the fast-moving eCommerce industry, managing inventory, fulfilling orders and maintaining profitability are critical. Microsoft Dynamics 365 Business Central unifies sales, inventory and financial processes into one efficient system. With real-time insights and automated workflows, your business can optimise operations, meet customer demands and scale seamlessly.

Request A 360° ERP Assessment

Our 360° ERP Assessment identifies bottlenecks and inefficiencies, helping you transition to an ERP system that boosts productivity.

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Optimise Inventory Management

Gain real-time stock visibility and avoid shortages or overstocking.

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Enhance Financial Oversight

Consolidate financial data for better decision-making and profitability insights.

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Streamline Sales

Automate order processing and improve delivery accuracy.

Real-Time Inventory Management

Monitor stock levels across multiple warehouses and sales channels in real time. Maintain optimal inventory levels, reduce carrying costs and ensure popular items are always in stock, improving customer satisfaction and sales. This streamlined approach minimises the risk of missed sales opportunities and helps you respond quickly to demand fluctuations.

Automated Order Fulfilment

Speed up order processing with workflows that link sales orders to inventory and delivery. Reduce manual errors and ensure customers receive their orders quickly and accurately, building loyalty and trust. By automating repetitive tasks, your team can focus on enhancing the customer experience and managing higher order volumes efficiently.

Integrated Financial Management

Consolidate cash flow, expenses and budgets into a single platform. Access real-time financial insights to control costs and improve profitability, helping you make informed business decisions. With enhanced financial clarity, you can allocate resources more effectively and identify opportunities for growth.

Customer Insights and CRM

Gain a full view of customer interactions and purchasing behaviour. Use these insights to personalise experiences, improve service and foster long-term loyalty. By leveraging this data, you can develop targeted marketing strategies and strengthen customer retention, ensuring sustainable growth.

How does Business Central handle complex SKU management?

Business Central simplifies SKU management by allowing you to group products using variants for size, colour, or other attributes. This eliminates the need for separate SKUs for each variant, keeping your inventory system organised and reducing errors.

Can Business Central integrate with our existing systems?

Yes, Business Central integrates seamlessly with Microsoft 365 tools such as Excel and Teams, as well as third-party applications for e-commerce, CRM and more. This ensures smooth data flow and reduces the need for manual data entry.

Will implementing Business Central disrupt our daily operations?

Our phased implementation process is designed to minimise disruption. We conduct pre-implementation scoping, handle setup and testing in the background and carefully plan the go-live to ensure your team can continue their work with minimal impact.

Can Business Central handle drop shipping?

Yes, Business Central supports drop shipping by linking customer orders directly to suppliers. This automates the fulfilment process, ensuring efficient delivery and reducing the need to hold additional stock.

What happens to our data during migration?

Our Data Guarantee ensures your data is securely and accurately migrated to Business Central. We support you in cleaning, validating then mapping your data to avoid errors. If any issues arise, we resolve them free of charge, ensuring a reliable system from day one.

How does Business Central improve inventory management?

Business Central provides real-time visibility into stock levels across warehouses, retail locations and online channels. This helps you maintain optimal inventory levels, reduce overstocking and prevent stockouts, ensuring smooth operations and customer satisfaction.

How does Business Central help with seasonal trends and demand forecasting?

Business Central uses advanced analytics to track sales patterns and forecast future demand. This helps you plan inventory and production around seasonal trends, reducing waste and meeting customer expectations more effectively.

How does Business Central help manage inventory across multiple locations?

Business Central provides real-time inventory visibility, enabling you to track stock levels across warehouses, stores and eCommerce channels. This helps you maintain optimal stock levels, reduce waste and ensure products are available where and when they’re needed.

Get Started With The HBP Group’s ERP Services & Support

Get Started

Request Your 360° ERP Assessment

We’ll evaluate your current processes and uncover inefficiencies through our comprehensive assessment process, identifying the right ERP solution for you.

Implementation and Training

Our team will guide you through our Stabilise, Adopt, Enable process, ensuring your ERP system is implemented with precision and your team is fully trained.

Optimise Your ERP and Grow

With ongoing ERP support and annual training, we’ll continue to help your business optimise its ERP system, ensuring it scales with you and delivers ongoing value.

“We’ve seen significant time savings thanks to the streamlined processes. The IT solutions allow us to do more with less, which is critical in our fast-growing environment."

Willem

Operations Director, Environmental Consultancy

“Our IT system and software solutions also enable us to make quick, informed decisions based on up-to-date information. This ultimately allows us to the time and headspace to grow the organisation."

Jason

Group CFO, Acquisition Group

“The time and cost savings have been transformative. We’ve not only saved thousands in administrative costs but also unlocked new business opportunities that will be worth millions to our company."

Stef

General Manager, Security Consultants

"As well as being friendly, helpful and courteous, they work quickly, and speed is important to us. We have to have our systems up and running all the time."

Andrew

Managing Partner, Chartered Accountants

"Moving to the cloud has been great. It’s a much more efficient, modern way of working. More flexibility, the ability to work remotely."

Ashley

CEO, Charity

“The new system we got in from HBP, I think will really accelerate our growth. It's revolutionised the way we work."

Dave

Managing Director, Recruitment Bureau

“Our IT improvements have been instrumental in bringing us into the modern era. They’ve helped us get the most out of our technology and enabled us to focus on growing the business.”

Judi

Finance & IT Director, Supplement Company

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Business Central Support

Get expert help to keep your systems optimised and running smoothly. Discover proactive support solutions tailored to your business needs, reducing downtime and maximising productivity.

Learn More about Support

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Business Central Implementation

Learn about our step-by-step implementation process to bring Dynamics 365 Business Central into your business seamlessly. We’ll guide you from setup to launch with a strategy that fits your goals.

The Implementation Process

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Business Central Brochure

Explore the features and benefits of Microsoft Dynamics 365 Business Central. This comprehensive brochure provides insights into how it supports business growth and efficiency.

See The Brochure