How To Correct Posted Customer Transactions in Sage 200 Hero

Sage How To: Amend or Correct Posted Nominal Transactions in Sage 200

The Steps to Amending or Correcting Transactions in Sage 200

Find this screen:

Open: Nominal > Nominal Current Transactions List
Open: Nominal > Nominal Deferred Transactions List

 
Once you’ve entered and posted nominal journals, you might find that you’ve made a mistake and want to make a correction.

To maintain the integrity of your data, you can’t delete transactions once they’re posted. In general, when you correct mistakes, a reverse transaction is created with the same details as the original, and a new transaction is created with the correct details.

 

How to change reference, narrative and transaction analysis in Sage 200

Transactions posted to a future period are shown on the Nominal Deferred Transactions List.

  1. Select the transaction from the list.
  2. Click Amend Transaction Details.
  3. Make the required changes and click Save.

This updates the existing journal.

 

How to change other information such as the nominal account or date in Sage 200

Transactions posted to a future period are shown on the Nominal Deferred Transactions List.

  1. Select the transaction from the list.
  2. Click Correct Transactions.

    Note: Some types of transactions cannot be corrected, such as nominal payments and receipts, foreign currency receipts or payments, customer and supplier refunds, and prepayments and accruals. If you see the message The correction for this transaction is not supported, see Manually reverse transactions that cannot be corrected.

  3. Make the required changes and click Post corrections.

This creates a new journal that reverses the original and adds new lines for the changes. The narrative is updated with the URN of the original journal.

CorrectJournalSage200

 

How to remove a transaction entered in error in Sage 200

You can’t remove transactions from your data, only enter the opposite transaction to cancel it out.

Transactions posted to a future period are shown on the Nominal Deferred Transactions List.

  1. Select the transaction from the list.
  2. Click Correct Transactions.

    Note: Some types of transactions cannot be corrected, such as nominal payments and receipts, foreign currency receipts or payments, customer and supplier refunds, and prepayments and accruals. If you see the message The correction for this transaction is not supported, see Manually reverse transactions that cannot be corrected.

  3. Click Reverse.

This creates a new journal that reverses the original. The narrative is updated with the URN of the original journal.

 

Manually reverse transactions that cannot be corrected in Sage 200

Some types of transaction cannot be reversed, and if you try to reverse these transactions you’ll see the message The correction for this transaction is not supported.

You will need to reverse these types of transactions manually, by entering an opposite transaction.

  • Cash nominal payment and receipts.
  • Foreign currency receipts or payments (refunds).
  • Customer and supplier refunds.
  • Prepayments and accruals.

 

Correct cash nominal payments and receipts in Sage 200

Nominal payment and receipts must be reversed manually by entering a new payment or receipt.

Note: If you try to correct a nominal payment or receipt, you’ll see the message The correction for this transaction is not supported.

To correct a nominal payment or receipt:

  • For the transaction you want to reverse, enter an opposite transaction with the same details; date, nominal account amount, etc.

    Tip: Use the narrative and reference to show that this is a correction.

    cashnominalpaymentsandreciptsinsage200

  • Enter the new payment or receipt.

Beginners’ Guide To Sage 200
Part 1: The Financials Modules

 
Our Sage 200 experts have put together a free guide for Sage 200 users. Perfect for novice, intermediate and advanced users.

Sage 200 Beginners Guide – no message
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