Trainee MS Dynamics Consultant

The Role

Based from our Scunthorpe office, you will be part of an award-winning Software team responsible for supporting our high quality, business-changing Accounts Software solutions into hundreds of our customers around the UK.

Embark your journey with us, through The HBP Group Academy. Each academy position we offer will be aligned to one of our three pathways; Lauch, Lead or Learn. These pathways provide different outcomes as well as different training options.

You’ll join our Learn pathway, which is for those wanting to specialise.

It is designed to transform participants into experts in their field, this unique and immersive experience focuses on sharpening skills, enhancing intuition and engaging in hands-on exercises to develop unparalleled proficiency. Our Learn pathway focuses on specific skills and training to help create specialists in key areas of our business

This is a 3-year program, with the successful trainee graduating to be able to collaborate with our customers, configure systems, migrate data and ensure smooth adoption of Microsoft Dynamics solutions to enhance business processes and efficiency changing the relationship our customers have with technology.

As a Microsoft Partner, we pride ourselves on offering a premium level of support and are now looking to add another exceptional individual to our team with this role.

As well as working in a challenging and rewarding position within the company, you will be provided with an excellent salary package, training and development support as well as being part of a team that achieved “One to Watch” accreditation with Best CompaniesTM.

 
Find out more about The HBP Academy >

Responsibilities

Within this role you will working alongside our Support and Implementations team to apply your official training into Support or implementation Scenario’s. The aim, to successfully guide clients through the entire lifecycle of software implementation which includes; requirements gathering, design, training, support, and ongoing improvement. You will be responsible for facilitating a seamless transition to new software while maximising its benefits for the client’s business.

To do so, also means working closely with the Support & Implementation team in order to continually review and build upon our project management processes to support successful implementations and facilitate the clean transfer of our customers from Go Live to continued support.

It also means to work closely with the product itself for features and version releases as well as industry knowledge around the processes we implement and to support the business with this knowledge.

Knowledge & Experience (Required)

To be our successful candidate, you will possess the following:

• A huge passion for Software and technology.
• At least a grade of 4/C GCSE (or equivalent) in Maths and English.
• Full Driving License.
• Excellent communication skills.
• Team Player: Strong collaborative skills.
• Strong problem-solving abilities.
• AAT Level 4 qualification (or equivalent).
• Business Management degree (or equivalent experience)/

Knowledge & Experience (Desired)

The below skills are not required to be successful, however would be beneficial to the role.

• Previous placement or project experience related to Microsoft Dynamics.
• Familiarity with MS Excel and Data Analysis.
• Familiarity with Microsoft Dynamics 365, including modules like Sales, Customer Service, Marketing, or Finance.
• An understanding of ERP systems.
• Project management knowledge.
• Customer Service Experience.

Who are we?

The HBP Group is the number one choice for many businesses across the UK looking for reliable, award-winning business technology. Providing a range of services including local IT Support accounts software and EPOS solutions. We offer our customers a range of the best market-leading products and services to streamline complex business processes and increase efficiency. We have 3 offices including our head office in Scunthorpe, an office in Hull and another office in Peterborough.

Why work for us?

Here at the HBP Group we are passionate about our business and our customers, and believe our people are our most valuable asset. Driven by our commitment to creating a great place to work for all our staff, we are always looking for ways to improve our employee experience.

Accredited to The Living Wage Foundation, we are a Real Living Wage Employer and this year we were awarded Best Companies “One To Watch” accreditation. However, we’re not going to stop there and are focused on achieving 3 Star “World Class employer to work for” accreditation in the future.

That’s why it’s a great time to join The HBP Group… As we continue our successful journey with exciting and achievable growth plans, we want to focus not only on our overall commercial objectives but creating a great working environment for our staff to thrive.

 
On top of the normal benefits, we think some of the amazing reasons to join us are:

• a choice of start times *
• 28 days of holiday, plus bank holidays = 36 days holiday total! (prorated for part time employees)
• Option to sell back holiday*
• Salary Sacrifice Pension Scheme*
• A pro-active team of staff who organise regular social events and sporting activities – This includes a Mid-Year and Year End Appreciation Party. We also have a number of themed office days including for Pancake day and also to support our chosen charities.
• A friendly inclusive environment across the whole office – we really are a great bunch!
• Charity activities to raise money for staff selected causes – events include 3 Peaks challenge and a Game a Thon.
• Enhanced Maternity Pay *
• Enhanced Paternity Pay *
• Enhanced Bereavement Leave, with our “Time to say goodbye leave”
• Free lunches
• Casual business dress code (with option to choose from our free workwear wardrobe selection)
• Christmas Thank You Bonus *
• Support and guidance from your very first day!
• Tailored Training Plans to support success in your role
• Personal Development Plans to support career advancement
• On-site parking
• Company Sick Pay *
• Wellness activities

* Length of service eligibility criteria

If you think you fit the description above and you like the sound of what we have to offer…then this could be a great opportunity for you to join a growing, well-established business and progress your career.

Closing Date: 01.04.2024 – We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Due to the high number of applications, we thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Salary: £25,000 – £30,000 per year