Reliable IT Solutions From A Trusted Managed Service Provider

Professionals waste 22 minutes each day, on average, dealing with IT issues.

So don’t let your IT solutions be the reason why. That’s why we’ve carefully chosen the solutions and software we provide our customers and we help them to use them effectively by supporting end users as well as looking to get maximum value from each solution.

What We Offer >

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— From A Microsoft Certified Professional —

With support from one of our Microsoft Certified Professionals we will take the time to audit your existing processes, before providing a visual diagram of your network and discussing how we can help you.

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A trusted partner who can help increase your output and efficiency, with market leading IT solutions.

The beauty of choosing an IT partner with such significant expertise isn’t just that we have strong vendor relationships and partnerships, but that we know the industry in such detail, we’re able to carefully curate a choice of products and solutions that you simply wouldn’t get without years worth of research and experience.

The products that we recommend and offer our customers are the very ones we use within our own business – and we use them because they work – giving us more productive and efficient output from our teams.

When it comes to selecting solutions, Microsoft effortlessly finds itself at the top of most people’s lists, and with good reason. It’s used by the vast majority of businesses in the UK and their tech stack grows bigger, better and stronger every year. As a Microsoft partner with the highest accreditation you can get, we can offer the complete stack – whether it’s the cyber security, the modern workplace, or something else.

We’ll work with you to identify your business goals and plans and match you up with the right solutions that will help you achieve those goals.

By partnering with an IT expert like The HBP Group, you can leverage the expert knowledge of our technical teams and our reputable relationships, to ensure that you get what you need and your systems and solutions will see you long into your future.

 

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How do we create a robust IT network and infrastructure that sets you up for success?

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The Microsoft Suite

 
Benefit from world-leading technology. Whether it’s the Microsoft security solutions, Modern Workplace apps, operating systems or something else – we’ve got your business covered.
 
Microsoft Products >

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Aruba Switches

 
Aruba switches are scalable, able to support thousands of users and devices and provide fast, low-latency connectivity to ensure that even the most demanding applications run smoothly.
 
Aruba Switches >

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HP Laptops and Servers

 
Chosen for their excellent portability, compact and lightweight designs, long battery life, efficiency, and connectivity options. Choices to suit any business’ needs.
 
Laptops & Servers >

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APC UPS Devices

 
Keep your servers prepared and protected in the event of power surgers or outages – so you can rest easy knowing your systems and data won’t be lost or damaged.
 
APC UPS Devices >

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Synology NAS Boxes

 
With data protection features, remote access, and collaboration tools, Synology NAS boxes offer a cost-effective and reliable solution.
 
Synology NAS Boxes >

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Hosting Services

 
Whether you’re looking to move data or application into a hosted environment, migrate your Microsoft 365 or Office 365 solution, we can help.
 
Hosting >

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Free IT Review

 
Get started with a free review, completed by experts and tailored around your needs. So you can understand your position and how to move forward.
 
Free IT Review >

Supporting growth with complete IT solutions and services.

Badminton England, the governing body for the sport, had become increasingly less reliant on the government funding, and so became more and more reliant on a robust IT infrastructure to manage their business, share information, develop and engage more people. See how we helped connect their systems and data.

More Customer Stories >

The advice we’ve had has always been very sound and very methodical.

Adrian Christy, Badminton England

Create a complete IT infrastructureRequest a free IT review!

With support from one of our Microsoft certified professionals, we will take the time to meet with you and understand your requirements to ensure that we can provide with the right solution for your business that will meet the needs of you and your teams.

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Award-Winning Managed Service Provider for Businesses That Value Their IT

At The HBP Group, we pride ourselves on the high levels of support we provide to our customers. Not only are our response and fix times and customer satisfaction retention figures among the highest in the industry, but we actually focus our time on stopping IT issues happening in the first place, eliminating the never-ending cycle of break-fix IT.

Our managed IT Support services are supported by a wide range of specialisms that help businesses focus on what they do best – running their businesses. Our services include managed IT, proactive IT support, additional IT resource services, IT consultancy, business continuity services, IT procurement, cyber security and modern workplace consultancy.

About The HBP Group >
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Why choose The HBP Group?

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Support from start to finish

Every journey with us starts with our free IT or cyber strategy review. A fully accredited Microsoft engineer and consultant assesses your current set up, and will help you understand your areas of weakness or concern.

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Fully accredited

We invest in our team, so people can be confident when they invest in us. Regardless of the specific area, our IT teams are highly trained and accredited and are experts when it comes to their technical fields.

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Industry-leading SLAs & XLAs

It’s critical for your business that issues are resolved quicker than ever, which is why we pride ourselves on our exceptional SLAs. Not only those, but our market-leading XLAs too, helping deliver a world-class service.

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Exceptional systems and tools

We don’t just use our expertise, knowledge and industry best practise, but we deliver our services using market-leading Remote Monitoring and Management and support tools that most IT companies simply don’t have.

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Project management

All our projects are fully planned and documented, which is key in alleviating pressure from you and your teams. Our project plans are detailed and cover every base, and you’ll have final sign off of every detail.

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Dedicated IT support engineers

Unlike smaller IT support providers, we don’t mix and match the roles of our team. We have a fully staffed IT support desk that focus entirely on answering customer calls, resolving queries and issues.

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Dedicated account managers

To ensure that you have a dedicated point of contact within The HBP Group that is always reachable, we assign you a highly-experienced Account Manager who oversees our support contracts with you.

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Professional sounding board

When you outsource IT, we get to use our knowledge and expertise to be impartial once we know your business and goals. We’ll be the sounding board to help you navigate big decisions, or complement existing teams.

See what our customers say

We’ve worked with thousands of businesses, supporting them with IT and technology. With a 99% customer satisfaction rate and 97% customer retention rate, see what our customers have to say about how we help them, from consultation, installation and support for all types of businesses including on-premise, cloud based systems and hybrid IT solutions.

When there was the move into working with you guys, I was very impressed with the vision for the company, the partners that you work with. I think the advice that we’ve always had has always been very sound, very methodical.

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Adrian Christy, CEO, Badminton England

We changed everything and of course appointed HBP to support us going forward. The best thing is when somebody rings me in my office and says “this isn’t working” I just say “ring HBP”. That is absolutely the best thing having reliable support.

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Chris Harper, Johnstone Insurance

Working with The HBP Group has been a great experience and I would recommend them to other businesses that are looking for an IT provider that takes the time to understand you and come up with the solutions that you want.

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Ashley Gamble, CCLG
Contact 0800 0433 106 info@thehbpgroup.co.uk
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