Support for Our IT Support and IT Solutions Customers

If you’re an existing customer of ours then you can find all of the relevant phone numbers and email addresses for our support team below. The quickest and easiest way to reach the team you need is to use the dedicated number or email address for them.

If you’d prefer to log your own ticket, check on the status of an ongoing ticket, access support FAQs or speak to a member of the support team on live chat, please visit our customer portal.

Customer Portal & Live Chat > Support Contact Details >


HBP Customer Support

Can our video guides help solve your IT issue?

As well as forming a vital part of our IT Support desk, our Tech How team produce videos and guides on some of the most frequently asked questions we receive every month from our customers.

Tech How Videos >

IT Support

Contact Us
t: 01724 400304

Opening Hours
08:00 – 17:00 Monday – Friday
Excluding Bank Holidays

Email IT Support >

Tech How Support

IT help when you need it
t: 01724 400304 – Option 1

For any system change requests or general IT support and guidance. If you need any changes making to your device or network and aren’t sure how to do them, such as adding a new user or changing a setting, then our Tech How team can get things sorted for you.

Email Tech How >

Tech Fix Support

If it’s broke, lets fix it
t: 01724 400304 – Option 2

For any issues you’re experiencing with devices or your IT network where things are working how they should be! To resolve any issues like then speak to our Tech Fix team who will investigate the problem and find a solution to get you up and running again as quickly as possible.

Email Tech Fix >

Emergency IT Support

IT Support
For customers with 24/7 support contracts

t: 01724 400304
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