What’s included in your Managed IT Service? ↓
As a Managed Service Provider, our managed IT support can be broken down into three key areas that really sets us apart from other IT providers claiming…
…to offer managed IT support services. We use technology and systems that prevent IT issues from ever happening in the first place. Through constant monitoring in the background of all your operations, we perform regular updates and patches to systems on a large scale to all customers, so you’ll never have to wait for them and we implement and maintain best practice IT and cyber security policies to reduce breaches.
We offer direct access to a highly trained and experienced support desk. This could be for when you need to know how to do something (like adding a new starter or do something in Word or Excel), we’ll be there to support you. Our accredited engineers help your team use their technology better every day.
There’s everything you’ll get with traditional support too. If it’s broke, we’ll fix it. Our expert technical team are here to help you with those issues that occur that must be fixed as quickly as possible, so your teams can carry on with their days and be as productive as their coffee allows them. These can be issues such as slow-running PCs, keyboards that won’t work or as serious as cyber-attacks.