Microsoft Teams: The HBP Group Quick Start Pack
We'll analyse your existing IT set up along with your business needs and provide you with a visual map of your existing IT network and a proposed solu...
Microsoft Teams: The latest updates [April 2020]
If you follow The HBP Group you’ll know we’ve begun hosting a series of workshop style webinars to help our customers either get started or improv...
The Introduction of Change Requests
To improve efficiency and clarity, we're now splitting out requests into two types: incidents and service requests and introducing change requests.
Introducing Ticket Categories and Priorities
Over the past few months, our IT Customer Experience Team have been meticulously testing a new internal ticket prioritisation process, in order to imp...
Microsoft Teams – The Ultimate Resource Guide
Microsoft Teams has become the backbone of communication for a huge numbers of businesses in the UK, but many organisations have struggled to get the ...
Yammer – How can it help your remote workers?
Whilst home working has many benefits such as reduced travel costs and flexible working, not seeing colleagues on a daily or even weekly basis can be ...
Microsoft Teams: Useful Resources
For anyone who is interested in learning more about Microsoft Teams, we’ve put together a selection of useful resources to help get you up and runni...