One Size Does Not Fit All
The first thing to realise about an EPOS system is that it can have as much or as little functionality as you need.
If you think that you need to invest great sums to obtain an all-singing, all-dancing version, then it is time to reconsider. Depending on your specific requirements, you don’t need to go for a fully-fledged version. In order to work out what EPOS system might suit you, seek advice. Specialists in the field should be able to work out which size of system will be of most benefit to you. A little time spent researching the various EPOS systems on the market will pay off in the long run.
In order to avoid the pitfalls and to obtain a more tailored solution, it is important to think about what your business requirements actually are. If you consider that you simply need an EPOS system because that is what your competitors are offering, then it may be time to do a more specific business needs study. By being clear about the sort of requirements your business has, it is much easier for suppliers to bespoke their EPOS system to match them. After all, most business functions require tailored solutions these days and not a simple ‘me too’ application.
Once you have conducted the research necessary to make an informed decision about what functions you want, it is time to start looking at the various EPOS systems that can offer these. Ask yourself a few questions when shopping around. Firstly, it can be helpful to ask yourself how adjustable your favoured EPOS system might be down the line, if your business needs change. Secondly, it can be good to ask your preferred supplier to conduct a calculation that gives you a picture of the return you can expect on your investment. If they cannot, then move on to another supplier.