Are you IT savvy and interested in a role combining customer service and sales support?
Do you have a passion for IT with a forward-thinking mindset?
Then this role may be the one for you!
Who are we?
HBP Systems are part of the HBP Group of companies. We’re the number one choice for many businesses across the UK looking for reliable, award-winning business technology. Providing a range of services including local IT Support accounts software and EPOS solutions. We offer our customers a range of the best market-leading products and services to streamline complex business processes and increase efficiency.
What will the role include?
In this role, you will be working with our sales team to generate and deliver sales and account management support to our existing customers and prospects. Based in our North Lincolnshire offices with the option for some remote working (2 days home/3 office) following a successful induction and probationary period.
You will be responsible for preparing, managing, and processing day-to-day orders as required from our customers and supporting our team.
In this key role, duties will include:
- Supporting the sales team with the management and processing of customer orders
- Creating all necessary paperwork as part of the sales cycle for use both internally and externally
- Updating the company CRM system is updated with details of sales activity, appointments, and sales opportunities
- Being responsible for quality control with our sales processes and account management, ensuring that all documents and information are in place and up to date.
Skills & Experience
The ideal candidate will have previous customer service experience ideally within the Tech/Telecoms Sector or in a business-to-business sales environment.
We are looking for someone well organised, IT savvy, with a keen eye for detail, who has phone handling and helpdesk customer interaction experience.
Does this sound like you?
Why work for us?
As well as all the normal stuff, we think HBP is an amazing place to work!
We believe that our people are our most valuable asset, and we are always looking for ways to improve our employee experience. That’s why we’re currently working towards Best Companies to work for accreditation. So, on top of the normal benefits, we think some of the amazing reasons to join us are:
- 28 days of holiday, plus bank holidays = 36 days holiday total!
- A pro-active team of staff who organise regular social events and sporting activities
- Free fruit in the office every week and hot lunches provided
- A friendly inclusive environment across the whole office
- Charity activities to raise money for staff selected causes
- Support and guidance from your very first day!
- Casual dress code so you feel comfortable to be yourself!
- Company events
- On-site parking
- Sick pay
- Wellness programmes
If you think you fit the description above and you like the sound of what we have to offer…then this could be a great opportunity for you to join a growing, well-established business and progress your career.
Closing Date: 30 June 2022
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Job Types: Full-time, Permanent
Salary: £22,000.00-£25,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Discounted or free food
- Flexitime
- On-site parking
- Sick pay
- Wellness programmes
Schedule:
Application question(s):
- Do you have experience of working in an IT/Tech environment?
Experience:
- Sales experience, ideally within a B2B environment: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
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