March 24, 2022 | 2 min read | Microsoft Office 365
In this video, Callum from The HBP Group explains how to change a regular Office 365 mailbox to a shared mailbox. If you prefer to find out how to do this with written instructions, we have included these further down the page.
In order to change a mailbox to a shared mailbox you will need to have access to the Office 365 admin centre.
1) In the Office 365 admin centre click on the “Exchange” option in the left hand menu under the “Admin centers” heading.
2) Once the mailbox list opens click on the user account which you wish to convert and then click on “Convert to shared mailbox” and then “Confirm”.
Fed up with the service from your current IT partner? Does your business deserve better? As well as creating helpful content like this for our customers we also provide a wide range of IT support, IT installations and Managed Services for businesses.
Find Out More >